Head Cashier/Customer Service Resume

SUMMARY:

Twenty years of customer service and sales experience in the area of technical, manufacturing, and retail. Innovated, effective leader with the ability to train, supervise, and motivate team to perform to their peak potential. More than 5 years experience in Book Keeping, inventory, purchasing. Dedicated professional, Analytical, organized, detail - oriented and self-motivated with the ability to successfully manage multiple projects simultaneously. Results-oriented Human Resource Generalist and Benefits Manager over 5 years

EMPLOYMENT HISTORY:

Head Cashier/Customer Service

Confidential

Responsibilities:

Processed internet orders, managed front end, handled opening and closing cash registers and selfcheck outs
Monitor cash on all cash registers
Handles and schedules CS and Cashiers breaks and lunches
Responsible inspection the front safety, Inspection of outdoors displays make sure they are secured and locked properly
Approved overrings, refunds and price changed
Processed and approved phone orders
Extensive customer service.

OutsideSales Account Manager

Confidential

Responsibilities:

Responsible for developing and marketing products and services to assigned territories to both new and existing customers
Analyzed office environments and developed an efficient, cost effective solutions to our customers' everyday document management needs and requirements
Have competitive outgoing, result oriented, great communication and organization skills
Increased my data base accounts through cold calling and walk ins.

Head Cashier

Confidential

Responsibilities:

Extensive customer service
Handles and solves customer issues
Assists customer in processing online orders
Performs opening and closing cash registers
Manages all check out functions processes, sales returns and approve refunds
Monitor cash drawer amounts
Manages stocking, RFID, displays, merchandising.

Manager

Confidential

Responsibilities:

Handles opening and closing store
Extensive customer service
Takes customize orders. Developed a personalized customer care service to existing and be back customers Interacted with diverse backgrounds in negotiating prices, expediting orders
Handled bank deposits.

Sales Representative

Confidential

Responsibilities:

Increased sales quota by 102% through penetration of cold calls, flyers, and walk ins.
Developed a personalized customer care service to existing and be back customers
Interacted with diverse backgrounds in negotiating prices, expediting orders.

Sales Advisor

Confidential

Responsibilities:

Helped ensure that new customer offerings are brought on with well-defined and quick processes Focused on business sales, development, documentation, and improvement Managed almost over 100 customer base
Developed and maintained strong working relationships with new customers, beback, ensuring the most current product information . Responsible for tracking customize new cars and SUV's

Assistant Manager

Confidential

Responsibilities:

Handled Salon Ladies shoes.
Improved Ladies shoe department by 110% sales.
Always in the top 10 highest gross sales Nationwide.
Handled large amount of cash.
Managed inventory, merchandising,

Office Manager

Confidential

Responsibilities:

Worked directly with outside sales management, operations management and all groups within the company to ensure smooth daily operations and customer focus.
Analyzed and refined processes for efficiency and quality
Managed team and implemented training course for new teams.
Managed book keeping, payroll, materials inventory, and all human resource generalist.

Retail Manager

Confidential

Responsibilities:

Managed several departments
Handled over rings, check approval, cash register opening and closing and purchasing.
Programming and Software Skills Microsoft word, Excel, Lotus 123, QuickBooks, Basic Programming knowledge.

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