Objective
A position as a Senior Unix Administrator in a lead or Coordinator role that let me Utilize my extensive Administration experience and Project management skills.

Experience Summary

Project Management professional (PMP) with proven experience in Project management Certified Six Sigma Green Belt and familiar in Lean Six Sigma methodology and its related Tools and Techniques. Have done Six Sigma Black Belt Projects for Northern Trust Unix Build team and provided a cost saving of over $160K per annum. Senior Administrator having 14 years of experience in multiplatform Unix and Linux

• Portfolio manager as an added role for a team of 40 associates working in different technologies

Vast experience in managing large Unix setup in Financial and Media industries.

• Have experience in leading Unix team and worked in fast-paced, deadline-oriented environments.
• Strong communication abilities with experience in providing on-site support for financial clients
• Have good knowledge and experience in ITIL process and Project Management
• Solid background in technical support, capacity planning, information security process and disaster recovery mechanism

Professional Membership

Project Management Institute (PMI) American Society for Quality (ASQ)

Technology

Qualifications : Master of Engineering [M.E.] Computer Science and Engineering.

Certifications

Prof Professional Society / Certification

Six Sigma Green Belt

Project Management Professional (PMP)

IBM Certified specialist – p5 and pSeries Administration and Support for AIX 5L Version 5.3

SUN certified Network administrator for SOLARIS 10

ITIL Foundation

SUN certified System administrator for SOLARIS 10

Associate Member of Institution of Engineers (India)

SUN certified system administrator for SOLARIS 7

Windows 2000 Administration

Project Summary

TCS Project

Platform Solution Design

Customer

Confidential, Chicago, USA.

Period

From Sep’12 – till now Location: Chicago

Description

Confidential, famous financial institution in Chicago with a huge Unix infrastructure facility comprising 1300 Solaris,100 AIX and 2000 RedHat Linux servers

Role

Project Coordinator / Unix VTM - Platform Solution Design Team

Solution Environment

Hardware : Sun Enterprise servers, IBM xseries, SunFire series,
Fujitsu servers, M and T Series Sparc Servers
OS : Solaris 10 , AIX ,5.3, RedHat Linux 3, 4, 5
Software : Veritas volume manager, BIND DNS, VCS
Tools : Remedy system, TSM, OpenNMS, Control-M,
ServiceNow, Patrol
Database : Oracle 9, 10, 11

• Represent Unix team on all phases of Projects - Initiation, Planning, Design, Build, Execute and Closure
• Understand the Scope and Project requirement and document it
• Carry out activities as per the Project plan With due consideration to Time, Cost, Scope and Quality
• Discuss and Determine the technical requirement for building Unix servers and Prepare architecture diagram
• Carry out Issue & Risk analysis and document the assumptions
• Prepare Facility, Infrastructure, Application Cost estimates for the Project
• Follow ITSM process and coordinate with Build team to create new infrastructure for the project
• Co-ordinate with all Project stakeholders to carry out Unix related activities during Project execution
• Carry out Pre-production DR failover and Failback as per requirement
• Prepare and maintain Project related metrics related to Unix Infrastructure

TCS Project

Northern Trust Unix Build and Engineering

Customer

Confidential, Chicago, USA.

Period

From Jul’11 – Sep’12 Location: Chicago

Description

Confidential, a famous financial institution in Chicago with a huge Unix infrastructure facility comprising 1300 Solaris,100 AIX and 2000 RedHat Linux servers

Role

Onsite Coordinator , Senior Unix Administrator - Unix Engineering : Standard setup team

Solution Environment

Hardware : Sun Enterprise servers, IBM xseries, SunFire series,
Fujitsu servers
OS : Solaris 6,7,8,9,10 , AIX 5.2,5.3, RedHat Linux 3, 4, 5
Software : Veritas volume manager, BIND DNS, VCS
Tools : Remedy system, TSM, OpenNMS, Control-M,
ServiceNow, Patrol
Database : Oracle 9, 10, 11

• Change management on Production, UAT and development environments based on ITIL process
• Co-ordinate with Project and application teams to create required Unix environments for applications, tools and databases
• Create required Unix environment and install Control-M agent
• Create required Unix environment and install BMC patrol
• Certification of new technologies and process documents and prepare standard process and technical documents
• Creation of Virtual Linux hosts on VMWare using Vsphere-5 and installation of New Linux and Solaris hosts using Kickstart and Jumpstart Technologies
• Co-ordinate with team members to ensure smooth completion of all activities
• Act as single point of contact for all technical escalations and coordinate with other teams to fix critical issues
• Implementation of DNS change requests
• Installation of TSM Client on Linux, Solaris and AIX
• Storage consolidation to reclaim disks on Solaris machines and Redhat Linux machines
• Creation of Sparse zones in VCS environment
• Creation of Filesystem in Solaris zones, VCS/VxVm and in Linux
• User management in NIS and SUDO
• Installation of DB2 client & MQ Client
• Carry out activities and follow process as defined by Project management office
• Creation of required Unix environment to install Oracle client in Solaris and Linux and installation of Oracle Binaries
• Basic administration of Netapp filers and Vfilers and Basic Knowledge of Storage Management using Hitachi Device Manager
• Carry out DR failover and failback activities for Unix production builds
• Update standard Unix build documents as and when required
• Automation of activities using Unix scripts
• Understanding of Solaris Patching using Live Upgrade

Portfolio Manager Responsibilities

• Ensure smooth delivery of services for all teams
• Tracking issue and escalation for team, analyse root cause for issues and take remedial measures
• To set goals and appraise team members
• Drive team to achieve value added targets to provide cost benefits to customer
• Track customer Billing for all team members
• Track Risk, Issues, Escalations, Highlights, Performance of all teams and report to higher management
• Schedule and Attend meeting with Customer and Team to ensure quality of service delivery and to address the customer concerns
• Streamline the existing process and look for areas for improvement by doing process audits
• Identify the Voice of Customer (VOC) and ensure they are addressed
• Establish, Monitor, Track Service Metrics related to Critical to Quality(CTQ) and Critical to Process (CTP)
• Create strategies to address customer escalation and present it to clients

TCS Project

Confidential, Unix Infrastructure Production Support

Customer

Confidential, Chicago, USA.

Period

From Jun’06 – Jun’11 (Mar’10 – Feb’11 Worked in Onsite,Chicago, IL, US)

Description

Confidential, a famous financial institution in Chicago with a huge Unix infrastructure facility comprising 1300 Solaris, 50 AIX and 2000 RedHat Linux servers

Role

Onsite Coordinator, Offshore Team lead, Senior Unix Administrator - Unix support Team

Solution Environment

Hardware : Sun Enterprise servers, IBM xseries, SunFire series,
Fujitsu servers
OS : Solaris 6,7,8,9,10 , AIX 5.2,5.3, RedHat Linux 3, 4
Software : Veritas volume manager, BIND DNS, VCS
Tools : Remedy system, TSM, OpenNMS, Control-M,
ServiceNow, Patrol
Database : Oracle 9, 10, 11

Highlights

• Administration of Solaris , Aix and Linux servers in Production, Testing and Development environments
• Disaster Recovery – Plan and execute DR failover and DR test
• Iplanet administration: Recycle iplanet instances and implementation of change request to modify magnus.conf, obj.conf, mime.types etc
• Vendor coordination and Failed root disk replacement
• Participate in Client meeting and coordinate with application teams and other support teams such as Database team, Java architecture team and Storage team
• Performance tuning using Unix commands and monitoring tools such as BMC patrol and OpenNMS
• Automation of critical activity using scripting and coordination with Application and Database teams to implement new solutions
• Backup and Restoration using TSM Client.
• Configuration of BIND DNS server.
• Installation of end user application programs like Jdk, Sdk, jConnect etc.
• User Administration on NIS and LDAP
• Data management using Veritas storage foundation
• Infrastructure management using ITIL framework- Incident management, problem management and change management.
• Activation of SAN LUN’s on Solaris machines and carry out Unix related activities during Storage Maintenance
• Zone administration – Creation of zones, Performance monitoring, Creation of Direct and LOFS filesystems in zones, Resource administration, Solaris-10 Project management
• Patching of Linux servers to latest kernel version
• Access provisioning using SUDO
• Carry out Root cause analysis for a major / reoccurring issues to provide permanent fix

Additional Roles Played

• Crisis management lead to test the Business continuity drill for Offshore delivery centre
• Information Security coordinator to ensure all Customer and TCS information security process and procedures are followed
• Project audit coordinator to ensure project compliance with respect to internal enterprise wide quality compliance
• Acting / Backup project lead for a team of 130 associates

Project

Confidential,

Customer

Confidential, Bangalore & Chennai

Period

July 2002 - June 2006.

Description

CCI NewsDesk is a publishing software made in Denmark.

Role

System Engineer – Solaris and Linux administration

Solution Environment

Hardware : Sun Fire v240, E-250, Sun Enterprise 4500 ,
StorEdge A5000 DiskArray, StorEdge L9 Auto
tape backup library
OS : Sun Solaris 2.8
Software : CCI NewsDesk, Veritas Volume manger -3.2
Database : Oracle 8i

Highlights

• Solaris production support for Production Page makeup team
• Day-to-Day system administration activities such as User & Group administration, Disk Space Management, OS Installation & upgrade, Patching, File System Administration, and Shell Scripting in Solaris 8.
• Monitoring System resources using various tools like iostat, psstat, vmstat, sar and automated shell scripts and fix bottleneck as and when required
• Backup Administration using Solstice Legato backup using StorEdge L9 Tape library.
• Data management using Vertias Volume manager 3.5. This include activities such as Failed disk replacement, upgrading disk, Volume creation and Volume resizing
• Vendor coordination to fix hardware errors
• Problem and incident management through internal ticket logging system
• Install and Upgrade Solaris OS on SPARC servers
• Planning and Execution of new projects.
• Implemented SAMBA, RBAC, AUTOFS, NFS
• Developed several shell scripts mostly on bash shell to perform automatic tasks and to generate logs.
• Conducted training sessions on Unix administration for new recruits

Key Competencies & Skills

Key Competencies & Skills Skill

Solaris System Administration

Veritas Storage foundation

ITIL process and Project management

AIX system Administration

RedHat Linux Administration

Storage Administration