SUMMARY:

• Inactive Secret Clearance
• Team Manager
• ITIL Foundation v3 Certified
• Certified Software Asset Manager (CSAM)
• Certified Hardware Asset Management Professional (CHAMP)
• Certified IT Asset Manager (CITAM)
• Experienced IT Project Manager
• IT Asset, Procurement, Service Level Agreements
• Software License Audit/Entitlement Management
• Proven Software License Reclamation Skills
• High Volume, High Dollar Contract Negotiations
• Seasoned Analytical and Financial Skills
• Vendor Relationship Development
• Budget Planning & Management
• Excellent Communication & Presentation Skills
• Cost Reduction/Value & Process Improvement

TECHNICAL SKILLS:

Skilled in MS Office, Access, Project, XP, Linux, HTML, SQL, SAP R3, Remedy, MRO, Peregrine, Crystal Reports, Etc...

PROFESSIONAL EXPERIENCE:

Confidential, Troy MI

Software Asset Management - Lead Auditor

Responsibilities:

• Manage software acquisition, compliance, maintenance renewals, life cycle planning and costing.
• Plan and conduct internal software compliance audits and maintenance reviews with Business Unit Management.
• Manage and coordinate external software manufacturer audits.
• Lead the company in the design and implementation of best practice software/hardware asset lifecycle processes
• Assess and implement improvements in the data management/reporting tools currently in use
• Support the HP Asset Manager (HPAM), Universal Configuration Management Database (UCMDB) and associated IT Asset Management tools
• Manage the Confidential IBM Program, design operational process for IBM Passport Advantage and IBM License Management Tool (ILMT)
• Facilitate maintenance, support and upgrade protection renewals are managed/handled/ordered in advance of their expiration.
• Identify savings opportunities for renewals, software licensing, and services.
• Work with Confidential teams to maximize cost savings for software licensing, maintenance, and service offerings.
• Enter and maintain information in a database format to address budgeting, software compliance & inventory, contracts, and cost.
• Respond to requests from end users, managers, and team members for specific IT Asset Management data and information.

Confidential, Alpharetta GA

Sr. Mgr. IT Asset and Configuration

Responsibilities:

• Direct and oversee the daily and long - term strategic management of IT Asset Service and Configuration Items and related staff within the organization.
• Sr. Manager of the IT Asset and Configuration management department
• Defined strategic direction and requirements for implementing BMC Footprints Asset Core and Remedyforce
• Led the implementation and technical/data element requirements efforts for Asset Core and Remedyforce
• Coached Management and Stakeholders in best practice, data element, reporting and overall service management lifecycle requirements for a successful implementation
• Authored and published new Software & Hardware Use policy s
• Re-Engineered Microsoft Enterprise and Azure agreements use, administration, oversight and reporting
• Modified existing IT Asset and Services request, approval, deployment and lifecycle management processes to provide improved financial TCO and ROI metrics reporting
• Performed/Led internal and third software audits
• Managed existing IT Hardware, Software and Services agreements

Confidential, Alpharetta GA

IT Asset Manager

Responsibilities:

• Manager of the IT Asset Management Department, reporting to the VP of Finance
• Implementation of HP Asset Manager Suite of IT Asset management software and associated processes
• Implementation of on - line IT Asset Request catalog
• Implementation of Request, Move Add Change, Dispose, and Warranty/Service policies
• Process development focused on providing IT Assets to internal ‘Customers’
• IT Asset catalog costing, pricing, and management
• Software license compliance - contracts, billing, reconciliation, chargebacks, and renewals
• Daily recording of IT Asset requests, returns, replacements and warranty support
• Weekly inventory reconciliations of on and offsite stock locations
• Monthly customer chargebacks for assets

Confidential, Wilsonville OR

IT Asset Manager

Responsibilities:

• Implement a global IT Asset Management program, software, policies and processes where none had previously existed.
• Manager of the ITAM department of eight, located in US, Ireland reporting to the IT Service Management Director
• ITAM Department responsibilities included global IT asset requisition, maintenance, subscription, and consulting contract management
• Responsible for providing IT spend, forecast, run rate and financial analytic services to the organization.
• Technical Project Manager for the global deployment of a new help desk using HP ServiceCenter
• Led the selection of and global deployment HP Asset Manager v7.x
• Identified 500k worth of purchased but unused software for one brand.
• Managed software license audit requests, compliance, contracts, maintenance/support renewal contracts
• Drafted and proposed to VP levels multiple procedural changes for cost reductions.

Confidential, McLean VA

Sr. Consultant

Responsibilities:

• Manage a team of five associates located PA and CO responsible for the analysis and re - engineering of existing processes to align with ITIL methodology.
• Responsible for meeting all the contractual and staffing requirements.
• Led the analysis of 18 computing center sites with 50,000+ hardware and 250,000+ priority software assets to define Confidential 's 'Current State' and 'End State' technical and business process requirements.
• Authored the projects White Paper, Project Plans, and Statement of Work used for the solicitation, evaluation and resultant award to IBM for MRO Maximo for greater than $2 Million in software and services.
• Chaired Maximo focused working sessions with process owners, site leads, and management to identify, standardize, re-engineer and eliminate redundant process data elements and software applications.
• Member of the Confidential Configuration Management Control Board, Change Management Team, and Contract and Maintenance review team.