Assistant Manager Resume

PROFESSIONAL EXPERIENCE:

Confidential

Assistant Manager

Responsibilities:

Worked directly under the Store
Manager and Confidential Assistant Manager and congruently with another Confidential Assistant
Acted as supervising manager over a staff of 3+ individuals in Store Manager and Confidential Assistant’s absence.
Coached sales associates on a variety of topics including selling merchandise, promoting the company credit card, understanding the bottom dollar and overall customer service.

Confidential

CUSTOMER SERVICE

Responsibilities:

Customer oriented; great at ascertaining individual customers’ needs and wants and can recommend, select and obtain proper merchandise based on those needs and wants.
Built relationships with customers to promote trust and long term company business.
Spent time to gain extensive product knowledge in which to address customer questions and concerns as well as to explain proper use and care of merchandise.
Gained the ability to be demonstrative with merchandise to promote customer understanding and interest.

Confidential

Assistant Manager

Responsibilities:

Very proficient at opening and closing the store, opened and closed registers, counted cash, delivered change, processed credit card transactions and properly accepted check payments.
Opened company credit cards and promoted benefits on the sales floor and at the cash wrap.
Performed exchanges and returns, placed special orders and requested in store transfers.
Maintained a knowledge of current merchandise as well as stocking system.
Well versed in setting up and preparing for sales and promotions, arranging displays and new floor sets as well as re - ticketing and rearranging merchandise for markdowns.
Participated in monthly and annual inventory counts.