PROFESSIONAL EXPERIENCE

Confidential, Exton, PA

Print and Marketing Associate

Responsibilities:

• Responsible for all printing/copy needs for customers including engineering prints post cards, business cards, laminating, book binding, posters, banners and calendars. Also acted as technical consultant for cell phones and mobile app issues.

Confidential, Wyomissing, PA

Backup/Storage/Windows Administrator

Responsibilities:

• Responsible for backup operations/architecture at 4 Data Centers located in Pennsylvania, Rhode Island and Massachusetts using Netbackup 7.5.0.4, monitor nightly backups, trouble - shoot backup issues, assist in file restore requests configure backup policies (Windows, Solaris, Unix, VMware), storage units, disk pools, SLPs’, Vault, Bare Metal Restore, install new tape hardware (VTL Hewlett-Packard Tape Storage Solutions, Data Domain, EMC VNX, Clarion) responsible for all tape hardware in regards to firmware/driver upgrades, assisted in presenting Netapp, EMC, NAS appliances to environment for additional storage needs, rack, stack and cable hardware for new storage, servers, network appliances, responsible for server builds and Windows administration, assisted in the administration of VMware VCenter 5.6, assisted in project planning for additional storage needs, maintained and serviced server/storage hardware in datacenters, on-call for all Data center scheduled operations/outages, presented tape devices on EVA, maintain/responsible for all backup master and media servers (hardware replacement, firmware/driver updates, Windows patches), provide daily backup and server statistics and reporting to management (NOM), open cases with vendors to correct/replace backup software/hardware issues (Symantec, VTL, Hewlett- Packard, Data Domain, EMC), install upgrades/maintenance packs to Netbackup, participate in weekly/monthly Disaster Recovery Testing, make recommendations to backup environment as needed, part of department on-call rotation, assist in litigation e-discovery issues.

Confidential, Wyomissing, PA

Backup/ Storage Administrator

Responsibilities:

• Responsible for backup operations at confidential located in Pennsylvania Rhode Island and Massachusetts using Netbackup 6.5.0.6, monitor nightly backups trouble-shoot backup issues, assist in file restore requests, configure backup policies (Windows, Solaris, Unix, Exchange), storage units, disk pools, Vault, Bare Metal Restore, install new tape hardware (VTL, Hewlett-Packard Tape Storage Solutions), responsible for all tape hardware in regards to firmware/driver upgrades present tape devices on EVA, maintain/responsible for all backup master and media servers (hardware replacement, firmware/driver updates, Windows patches) provide daily backup statistics and reporting to management (Backup Visual Aptare, NOM), open cases with vendors to correct/replace backup software/hardware issues (Symantec, VTL, Hewlett-Packard), install upgrades/maintenance packs to Netbackup, participate in weekly/monthly Disaster Recovery Testing, make recommendations to backup environment as need; assist in litigation e-discovery issues.

Confidential, Wyomissing, PA

Application S upport Specialist

Responsibilities:

• Trouble-shoot with all Users, Vendors on the lending software system, create new mortgage programs within lending system, create and support databases created with Microsoft Access, run monthly reports through Microsoft Access, completed projects with Microsoft Access, upgrade and support mortgage warehouse lending system, design documents in all databases, helped implement and provide support for Desktop Underwriter/Loan Prospector Interfaces, setup new users and determine access levels and modules, beta-test new releases of lending software systems recommend enhancements that need to be made to lending system, create work flows, trouble-shoot communications and transmissions of loans and product updates, participate in weekly rebuilds on lending software systems, technical hardware support for desktop and laptops, support all internal and external customers.

Confidential, Wyomissing, PA

Assistant Vice President

Responsibilities:

• Supervised Secondary Marketing Department, created and implemented new loan programs, created documents and disclosures for loan products, helped implement front-end computer system, locked-in rates for customers, assisted in building and delivering pools for securitization, took out contracts for cash sales, helped manage pipeline, created databases and reports for loan tracking, assisted in pricing interfaced with investors to resolve problems, supervised Wholesale Lending operation, reviewed loans for purchase from mortgage bankers and banks supervised Closing Department for retail operation.

Confidential, Lehigh Valley, PA

Treasury Analyst

Responsibilities:

• Supervised administration of open letters of credit, assisted in bank operations interfaced with Contract Administration, Project Management, Sales and banks to resolve problems, prepared applications for letters of credit, generated bank reports

Confidential, NewHope, PA

Senior Marketing Representative

Responsibilities:

• Responsible for product pricing, handled all questions in regards to outside investors, assisted Department Supervisor in implementing new marketing programs, supervised internal mortgage lending computer system, maintained client/product database.

Confidential, Newark, DE

S ettlement Clerk

Responsibilities:

• Closed conventional mortgages, worked closely with attorneys and title companies, prepared final documents for settlement.