TECHNICAL SKILLS:

• COBOL IBM/COMPATIBLE PC’s WINDOWS 95/97/2000/NT/10
• JCL UNIX MS/DOS 6.22
• VISUAL BASIC HP 3000 MPE/IX
• C++ MVS/XA 390
• PEOPLECODE
• HTML
• POWERBUILDER
• JAVA
• PDL
• SQL
• SQR
• MS OFFICE SUITE ADOBE PHOTOSHOP IMS
• MS WORD MS FRONTPAGE PEOPLESOFT
• MS EXCEL LOTUS NOTES DB2
• MS POWERPOINT IMPROMPTU
• TSO MS ACCESS

EXPERIENCE:

Confidential, Franklin, WI

Volunteer

Responsibilities:

• Organized fund raisers to generate income for my children’s school.
• Worked to aide staff as an IT support consultant.
• Developed web pages on the school website to produce information and generate reports.
• Developed process flows in order to automate manual tasks.

Confidential

IT Consultant

Responsibilities:

• Involved in advising organizations on how to best use information technology in achieving their business objectives.
• Developed and coded programs utilizing Visual Basic for applications.
• Created MS ACCESS databases and generated macros in MS EXCEL.
• Automated reports utilizing SQL queries on the MS ACCESS database.
• Created and executed test plans, gathered technical requirements, and accessed the technical needs of the business system in order to provide technical solutions.

Confidential

Sr. Software Analyst

Responsibilities:

• Involved in Software Development and Program Application
• Developed and coded computer programs utilizing Visual Basic, HTML, and Cobol.
• Planned and executed phases of project management utilizing Houston Methodologies including design, coding, testing, and implementation.
• Applied data warehouse tools to successfully define an MS Access database for DB2 migration.
• Developed reports for customers through Impromptu and SQL
• Applied Visual Basic.Net course training to Visual Basic form designs in the MS Access databases.
• Developed prototype web screens in a highly visible project utilizing Java and HTML.
• Created a Lotus Notes database to store and reference project information
• Provided trouble shooting and problem solving.
• Extensively used problem solving skills while interacting with a 6 member (University of Michigan) team and end users to understand client project requirements.
• Executed and analyzed test suites resulting in quality assessments that verified product requirements.
• Analyzed and adjusted mathematical formulas within an MS Access database to accurately produce reports viewed by the Vice President at DaimlerChrysler.
• Resolved technical issues within 12 databases that were slowing progress on the development.
• Created extensive flowcharts on existing databases in order to document their business and technical functionalities.
• Analyzed and successfully resolved software issues.
• Provided functional knowledge of Product Supply, Procurement, and Finance departments through analyzing and gathering business requirements on several projects.
• Acted as Lead Analyst for multiple projects and subprojects. Performed supervisory functions, including quality assessments and college intern’s task assignments.
• Educated clients during troubleshooting process in resolution of software issues, while preparing them to independently repair similar issues in the future.
• Delivered high quality results that exceeded expectations while applying new technologies.
• Mentored several college interns in technical aptitude on several projects.

Confidential

Software Developer

Responsibilities:

• Developed and coded computer programs utilizing Cobol, JCL, Visual Basic, HTML, and Java languages.
• Customized the ERP system through utilizing Peoplecode and Peoplesoft query.
• Applied SQR toward processing and reporting for accessing and updating database tables, reading and writing flat files, and printing reports.
• Utilized several databases including IMS, DB2, and MS Access throughout programs.
• Designed record and screen layouts.
• Performed maintenance to existing programs.
• Led a team project toward creating a Java website on the Intranet.
• Assured program performance and compliance to program specifications.
• Gained recognition from management through successfully creating programs acknowledged as cost effective within the Packaged
• Control Products division. Provided troubleshooting and problem solving.
• Resolved problems with batch jobs that ran periodically throughout the evening processing.
• Fixed conflicts that occurred with online jobs.
• Designed and wrote programs to maintain and increase the efficiency of the Bill of Material system.
• Worked on projects with engineers and key management to identify, flowchart, and resolve systems problems.
• Chosen by management to lead a project utilizing Java and HTML for a requestor maintenance web site.
• Learned PDL through in house courses to train group on the language and lead uncompleted projects.
• Administered numerous projects with students as a junior achievements volunteer for Confidential .
• Attended several key corporate meetings, in the absence of Supervisor, on project goals and administering tasks to the group.

Confidential, Milwaukee, WI

Programmer

Responsibilities:

• Designed word macros in Visual Basic.
• Created and tested programs in JCL using HP 3000 900 series.
• Developed and fixed programs in Cobol.
• Managed and programmed the PBX switch for over 100 users (dramatically decreased contracted technical support from licensed lucent technicians).
• Trained end users in MS applications.
• Added and mapped new users to the network.
• Utilized SQL to query the image database.
• Developed a database using MS Access.
• Upgraded system to include SCSI tape drive and image logging.
• Connected multiplexors and modems.
• Tested and debugged programs for Y2K compliance.
• Upgraded hardware and software from the mainframe to PC’s
• Improved quality, cost effectiveness, and service levels.
• Resolved printer problems on both impact and laser printers.
• Responsible for identifying and correcting problems with full and partial system backups.
• Provided troubleshooting for end user problems with PC hardware and software glitches.

Confidential, Milwaukee, WI

Mail Carrier

Responsibilities:

• Utilized communication skills in dealing with customers.
• Performed general office duties including downloading scanner information into a database.
• Serviced the IS department as a computer operator during a detail.