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Order To Cash Functional Lead Resume

OBJECTIVE:

To utilize my extensive and business process experience as a Supply Chain and Manufacturing functional consultant for successfully implementing, testing and supporting oracle applications in various modules of manufacturing and distribution.

SUMMARY:

  • Having a total of 10 years of IT experience with 8+ years of experience as an Oracle Application Functional Consultant in Manufacturing, Inventory Control & Supply Chain/Distribution modules in R12 & 11i.
  • Successfully completed 3 end - to-end Implementations in Oracle EBusiness Suite for SCM.
  • Core area of expertise in Order Management, Account Receivables, Advance Pricing, Inventory, Purchasing, I-Sourcing, I-Procurement, I-Supplier, BOM, WIP, Mobile Applications (MSCA).
  • Expertise in Client Interaction, Requirement Gathering, Process walkthrough, Functional Mapping, GAP Analysis and Functional Design documentation.
  • Experience in all stages of documentations in the implementation life cycle using Oracle’s AIM methodology extensively.
  • Solid understanding of the Business Processes across various business domains.
  • Support of Production and Test instances for upgrade/regression/integration/User acceptance testing.
  • Experience in performing data integration using Data Loader.
  • Expert in training entry-level application analysts.
  • Proficient in System Administration and Application Object Library concepts.
  • Excellent understanding of Oracle Applications base tables, views, data elements for troubleshooting and resolution of Production issues, expertise in executing PL/SQL queries.
  • Experience in performing detailed reviews of current practices and procedures, examining alternatives and implementing solutions within the current system environment.
  • Involved in all stages of SDLC (Design Specification/Requirements, Development/Customization, Testing Setup/Implementation Support and Documentation).
  • Exposure to onsite-offshore model & successfully managed on-site assignments in U.S
  • Developed and executed test scripts to ensure correctness of the implementation.
  • Excellent Analytical, Problem Solving, Communication and Interpersonal skills to interact with individuals at all levels.

PROFESSIONAL EXPERIENCE:

Confidential

Environment: Oracle E Business Suite R12

Modules: Release 12.1.3 Implementation, Post Implementation Support (OM, Advance Pricing, AR, INV, PO, I-Proc, I-Supplier, I-Sourcing, BOM, WIP)

Order to Cash Functional Lead

Responsibilities:

  • Involved in the Implementation of the following modules - Advance Pricing, INV, AR, OM, PO, BOM and WIP.
  • Worked on the configuration of the Back to Back Order process, Drop Ship Process, IRISO process, Reverser Logistics (RMA) process in OM
  • Worked on the configuration of the Inventory module.
  • Responsible for monitoring production support queue and resolving production support tickets as per defined SLA.
  • Worked on the configurations of Advance Pricing module - Modifiers, Qualifiers, Formulas, Volume Based pricing, Price Breaks, custom attributes for pricing, attribute mapping etc.
  • Defined the Primary and Secondary Price Lists in Oracle Advance Pricing module.
  • Worked on a solution to publish Advance Pricing price breaks, discounts, surcharges to an external quoting application.
  • Defined the Freight Charges in Oracle Advance Pricing.
  • Creating Oracle Service requests in regard to issues/bugs/patches and necessary escalations where required.
  • Involved in Period close and Physical Inventory process.
  • Prepare training materials with screen shots, exercises and presentations for critical end users.
  • Participated in ongoing process enhancements and modification requests.
  • Testing the functionalities as per the change in requirements.
  • Involved in unit testing and integration testing on various modules.
  • Prepared business requirement documentation by analyzing new business process design, requirements analysis, and solution design using oracle AIM methodology.
  • Configured setups for OM - Involved in Shipping Execution, including all aspects of the Pick/Pack/Shipping process. Partial/Batch Reservations, Ship Confirmation, Interface to Third Party Shipping Systems and Custom Interfaces.
  • Built a customization to derive average cost from inventory, using QP Custom of Advanced Pricing and display it as the list price at the time of order entry or when line is reprised.
  • Setting up of purchasing setups from Purchasing Options, Buyers and Setups in Receiving Options, Suppliers, Sourcing Rule, Position Hierarchies and Employees.
  • Writing up functional specifications for reports/alerts/customizations (including working with users on requirements) and creating high-level technical design documents.
  • Configured setups for INV - Performed organizational set ups including inventory organizations, item categories, product catalogs, locations, freight carriers, item parameters etc.
  • Configured the setups for WIP & BOM module - Defined WIP Parameters, Accounting Class and WIP profile options, manufacturing departments, resources, work calendar, creation of Items, and creation of BOM structure, assembling in WIP and copying to Multi-Org.

Confidential

Environment: Oracle E Business Suite R12

Modules: Implementation ( INV, Advanced Pricing, AR, PO, OM, Iproc, Isourcing)

O2C Functional Lead Consultant

Responsibilities:

  • Study of current business processes, future business flows and identification of gaps and workarounds in order to provide an integrated information system solution to meet the business needs of the company.
  • Determine requirements by assessing current warehouse and manufacturing functions, interviewing client personnel, reviewing documentation, and facilitating working sessions.
  • Define and Review the current business structure using RD010 (Organization Structure), noting the Legal Entity structure and the Business Group. Document user requirements and subsequent process flows (using MS Visio).
  • Worked on the configurations of Advance Pricing module - Modifiers, Qualifiers, Formulas, Volume Based pricing, Price Breaks, custom attributes for pricing, attribute mapping etc.
  • Defined the Primary and Secondary Price Lists in Oracle Advance Pricing module.
  • Worked on a solution to publish Advance Pricing price breaks, discounts, surcharges to an external quoting application.
  • Defined the Surcharges in Oracle Advance Pricing.
  • Perform Oracle Inventory setup- inventory item, customer item, cross-reference and UOM.
  • Setup employees, buyers and vendors.
  • Design and development of the User Guide for PUR and INV focusing on Inventory Transactions, Hierarchies and Approvals.
  • Executing the Test Cases, capturing the test results in Quality Centre and creating defects in QC for any issues during the Functional Testing.
  • Create test user scripts for INV, PUR responsibilities.
  • Upon successful implementation of the modified business process, prepare test cases and hand over to the testing team.
  • Capturing business requirements and functional requirements in Quality Centre.
  • Providing the inputs to develop QTP scripts to setup and/or rollback various configurations and testing the developed QTP scripts before releasing it to the client.
  • Preparing the datasheets, based on the configuration document, to build various project instances using QTP.
  • Configuring the various setups in all the testing instances.
  • Work on user’s menus and functional set-up and provided training to the end users.
  • Test and implement the requested changes in existing setups.

Confidential

Environment: Oracle E Business Suite R12

Modules: Implementation (INV, AR, Advance Pricing, PO, Iproc, Isourcing, OM )

O2C Functional Consultant

Responsibilities:

  • Performed organizational set ups including inventory organizations, locations, freight carriers etc.
  • Defining UOM, items and Item attributes.
  • Defining Purchasing Accounting Periods. Defined Buyers and Suppliers, Entering RFQ’s and Quotations.
  • Defined Order, Line Types and customized Workflow designs to provide conditional approvals, Approvals on all Order Types including returns, and Approval timeout functionality.
  • Setting up of purchasing setups from Purchasing Options, Buyers and Setups in Receiving Options, Suppliers, Sourcing Rule, Position Hierarchies and Employees.
  • Documented the new business processes & functional requirements & also provided with training materials to the business users.
  • Assisted in doing setups for shipping parameters like picking rules, pick slip grouping rules, release sequence rules for Order Management.
  • Performed setups for process involving split shipment process, drop shipment process, RMA process, in Order Management
  • Conducted CRP testing by developing test plans for various business scenarios in Purchasing & Inventory.
  • Worked with end users to document the business processes & functional requirements also providing them with training materials.

Confidential

Environment: Oracle E Business Suite 11i

Modules: Production Support (INV, Advance Pricing, PO, Iproc)

SCM Functional Consultant

Responsibilities:

  • Involved in day-to-day support of production issues in Inventory and purchasing module.
  • Setting up and maintaining cycle counting, setting up Min-Max planning for parts and supplies.
  • Configuration and data setup of the Inventory module which included the set up of items, category set, category codes, item templates, Sub inventories, Locators, Departments, resources, standard operations, routings.
  • Root Cause Analysis (RCA) for various repetitive problems and provided suggestions for speedy problem resolution.
  • Responsible for monitoring and managing production support queue and resolving production support tickets as per defined SLA (Service level agreement).
  • Interact with the end users and demonstrate the changes in functionality in details.
  • Work with end users to gather requirements on functionality enhancements in Order Management and Inventory modules.
  • Analyze issues and close calls with minor assistance from other Tier 1 & Tier 2 teams.
  • Interact with the end users and demonstrate the changes in functionality in details.
  • Resolved the Support issues by directly interacting with clients connecting to their remote desktop and guiding them.
  • Involve in unit testing and integration testing on various modules.
  • Testing the functionalities as per the change in requirements.
  • Representing for Oracle Service requests in regard to issues/bugs/patches and necessary escalations where required.
  • Prepare training materials with screen shots, exercises and presentations for critical end users.
  • First point of contact for customer support during business and non-business hours.
  • Participate in ongoing process enhancements and modification requests.
  • Trouble shoot problems pertaining to Purchase Order, Requisition, user access, notifications, suppliers set-up, payment options, and buyer activities.

Confidential

Environment: Oracle E Business Suite 11i

Modules: Implementation (INV, Advance Pricing, PO, OM)

SCM Functional Consultant

Responsibilities:

  • Study of current business processes, future business flows and identification of gaps and workarounds in order to provide an integrated information system solution to meet the business needs of the company.
  • Determine requirements by assessing current warehouse and manufacturing functions, interviewing client personnel, reviewing documentation, facilitating working sessions.
  • Define and Review the current business structure using RD010 (Organization Structure), noting the Legal Entity structure and the Business Group.
  • Review Gaps and approach to resolve them.
  • Document user requirements and subsequent process flows (using MS Visio).
  • Perform Oracle Order Management setup- sales order, pricing agreement and price list.
  • Perform Oracle Inventory setup- inventory item, customer item, cross reference and UOM.
  • Design and development of the User Guide for PUR and INV focusing on Inventory Transactions, Hierarchies and Approvals.
  • Create test user scripts for INV, PUR and OM responsibilities.

Confidential

Environment: Oracle E Business Suite 11i

Modules: Rollout (INV, PO, OM)

SCM Functional Consultant

Responsibilities:

  • Define Inventory Parameters and Order Management System Parameters.
  • Define required key flexfeilds and DFFs (system items, categories, catalogs, stock locators).
  • Setup Item Master Organization.
  • Create various Item templates attribute Controls, sub inventories and stock locators.
  • Setup various Account Aliases, Picking Rules, receiving parameters.
  • Define various Units of Measure (UOM), UOM classes and conversions.
  • Setup transaction types (Order and line), payment terms, holds and document sequence.
  • Defined various Shipping Roles and Grant Roles to the Users.
  • Setup Shipping Parameters, Freight Carriers and ship methods.
  • Setup various Release rules and defined Pick Slip Grouping Rule and Release Sequence Rule.

Confidential

Senior Engineer

Responsibilities:

  • Supervised shipping and receiving including receipts and transfers, non-conformances, shipment/returns.
  • Supervised cycle counts and physical inventory procedures.
  • Coordinated material movements between warehousing, production, sales orders, and other facilities.
  • Coordinated with Senior Management team to define warehouse requirements and supply issues.
  • Implemented improved inbound & outbound processes and strategies that streamlined distribution.
  • Supervised warehouse associates, coordinated trainings and conducted performance reviews.

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