Objective
A position where proven Office Organizational skills, abilities, experience and hard work would be utilized.

Summary of Qualifications
Supervised employees with new assignments and trained new employees. Handled all customer and employee complaints and problems with tact and professionalism and made sound decisions in the absence of manager or supervisor. Prepared collections, inventory, accounts payable and receivable, answered 2, 3 and multiple line phones, e-mail, incoming and outgoing mail, filing, prepared reports to be processed for a fast paced office, order office supplies. Bilingual, energetic, self-motivated, self-starter with strong organizational and PR skills applicable to new business environments.

Work History

Confidential,Brownfield, Texas
Accounting Clerk I
Dec 10, 2009 - Jun 11, 2012

• Data entry of Truck Treating schedules on ACTS software
• Processed Bill of Ladings for Drum Deliveries, invoices, EDI accounts, updates, changes and processed invoices for end of month closing in Power Vision and SAP programs
• Data entry of exceptions, bad debt reserve and delinquent invoices, chemical descriptions, changes for payroll, payroll hours
• Purged files annually, filing, organized files, processed outgoing mail
• Transferred, received, re-classed and logged all chemical entries for chemical quantity count
• Answered phone and directed calls to employees and Office Manager
• Ordered office supplies and inventory in the absence of District Secretary
• Mailed, emailed and uploaded EDI invoices to corresponding Account Managers, customer's and Accounting Department in corporate office

Confidential,Brownfield, Texas
Title Clerk
May 27, 2005 - Nov 23, 2009

• Obtained signatures for title work
• Calculated fees for transfer and processing of title work, dealer transfers, invoices, contracts
• Typed contracts, title work and filed for duplicate titles
• Reconciled schedule reports
• Assisted answering switchboard and directing calls to appropriate employees and mangers
• Worked tax, title and license schedule monthly for refunds and charge offs
• Researched Google and MSN internet browsing to acquire necessary information for completion of processing and filing for duplicate titles

Confidential, Brownfield, Texas
Customer Service Representative
Oct 25, 2004 - Jan 14, 2005

• Data entry of weight scale tickets
• Answered phone and directed calls
• Organized files, audit of accounts, calculated figures on farmers accounts, coded invoices and billing
• Assisted in ordering inventory of supplies and filing

Confidential, Brownfield, Texas
Office Manager
Jun 15, 2000 - Oct 20, 2004

• Supervised 2 office staff
• Quotes on vehicle, home, motorcycle and life insurance
• Uploaded policies and posted payments
• Filing, accounts payable and receivable, incoming and outgoing mail
• Contacted customer's on cancellation notifications and renewals

Confidential, Brownfield, Texas
Title Clerk
May 10, 1996 - Jun 14, 2000

• Registration and transferring titles on vehicles, boats, trucks and trailers
• Accounts payable and receivable on daily remittance and title transactions
• Verified stickers books and plates before issued to clerks and customers
• Assisted in ordering and filing inventory work and office supplies
• Balance cash drawer daily and filled out deposit slips
• Assisted in preparing and delivering mail, invoices, checks and remittance reports

Confidential, Brownfield, Texas
Senior Customer Representative
Jan 16, 1986 - May 8, 1996

• Assisted Office Manager with various duties, report and projects
• Helped minimize workload and reports in absence of clerks
• Data entry of payroll hours, overtime, vehicle mileage and labor distribution reports, monthly, daily and quarterly reports.
• Bankruptcies, inventory, supplies, disbursements, irrigation gas sales contracts
• Data entry of charts, reading sheets, work orders, meter orders, reject sheets
• Worked night drop, collection reports, merchandise sales contracts and bank drafts
• Balance cash drawer daily, handled customers complaints accordingly and corresponding letters, memos and invoices to be mailed.

Confidential, Lamesa, Texas
Inside and Drive-Thru Teller
Apr 1, 1980 - Feb 15, 1985

• Cash checks with proper ID, filled out savings and deposit slips for customers
• Balance cash drawer daily, assisted in verification of monies in vault to send to Federal Reserve Bank in Dallas, Texas
• Assisted tellers with balancing cash drawer when necessary and out of balance
• Worked in Bookkeeping and reconciled bank statements for customers, handled inquires and complaints on accounts
• Worked 2 drive-up lane in absence of teller during lunch and break time
• Posted checks and savings to customer's accounts on ledger machine
• Looked up checks, deposits, debits and credits for research and comparison on micro-fiche machine
• Balance checkbooks to coincide with bank statements for customers
• Filing, typing and assisted answering switchboard

Education
BSC

Computer Skills
Typing Speed: 60 Words per Minute

• Apple, Macintosh, IBM and Dell Computers
• Data Entry Terminal (PDT, Mainframe Terminal, etc.)
• E-Mail Software (Outlook, Lotus Notes, etc.)
• Internet Browser (Internet Explorer, MSN, Firefox, etc.)
• Peripheral Devices (Scanners, Printers, Copier, etc.)
• Personal Computers
• Spreadsheet Software (Word, Excel, etc.)
• Word Processing Software (Word, WordPerfect, etc.)

Additional Computer Skills
ACT II, Quattro Pro, Microsoft Word 7, Microsoft Excel, Power Vision, JD Edwards, SAP, ACTS.

Skills
10 key by touch, Xerox copier, shredder, postage machine, calculator 2-6 phone line, switchboard, microfiche machine, fax machine, typewriter.

Language Skills
English
Spanish