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Category Manager Resume

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Chicago, IL

Experience:

07/2010 - Present Confidential, Chicago, IL
Category Manager

  • Analyzes subcontractor spend and identify opportunities for cost savings, contract improvements, risk mitigation and improved compliance with Accenture and Procurement standards and polices
  • Works with various Accenture Operating Groups (OG\'s), Growth Platforms and the Major Subcontract Management team to provide procurement expertise in the areas of contract negotiations, supplier/pricing models for existing and pipeline deals, and sourcing
  • Initiates and manages sourcing events (eg RFQ\'s, RFI\'s, RFP\'s) using eSourcing tools for the contingent labor category.
  • Assist with developing statements of work where necessary
  • Lead Contract negotiation and Implementation
  • Generate and analyze reports on key category metrics and indicators
  • Develop, share and implement category industry knowledge and best practices
  • Assist with category and supplier issue resolution
  • Promote supplier capabilities within Accenture and drive compliance to Accenture\'s Procurement standards and policies in order to achieve Procurement business objectives

08/2008 - 07/2010 Confidential, Chicago, IL
Director of Human Capital Services (took better opportunity with Accenture)

  • Design best practices for interview and selection programs to improve hiring process
  • Direct interview and selection training for client hiring managers
  • Build strategic hiring plans to support corporate growth
  • Oversee operational budget for human capital to ensure greatest return on investment
  • Develop and manage recruitment activities including career fairs, national college recruitment programs, employee referral programs and internet recruitment programs
  • Create employee handbook and policy manual for startup company
  • Conduct financial analysis and make recommendations for employee benefit programs
  • Manage human capital team including recruiters, staffing managers, and college relations coordinators
  • Manage recruitment reporting and weekly activity
  • Assess recruitment team strengths and weaknesses for account and/or role assignment (Workforce assessment).
  • Negotiate contracts with marketing agencies, recruitment firms, and technology vendors
  • Manage and negotiate compensation packages with executive level hires
  • Identifying strategic alliance partners for HCS
  • Manage contracts with strategic partners on client projects
  • Negotiate contract terms with third party vendors on strategic partnership projects

01/2008 - 08/2008 Confidential, Elk Grove Village, IL
ISD Sr. Vendor Relationship Manager (laid off)

  • Managed implementation of centralized tools to house all procurement activity. Two proprietary tools, one that manages and tracks the licenses and contracts for HW/SW and Telecom, the other to manage labor resources on project
  • Managed IT procurements, which includes providing "hands on" leadership to the support teams for the planning and execution of the contract, vendor management and establishing/negotiating the contract with the subcontractor/supplier/vendor, and managing the overall program performance from inception to end-of-life using best practices
  • Negotiated complex Staffing/HW/SW and Telecom contracts including offshore, onshore and outsourced vendors
  • Collaborated with Department Managers, Project Leads, Engineers, Program Management Offices, Stakeholders and Business Managers to determine their respective technical/business requirements (including software/hardware) and customer needs
  • Negotiated the entire contract/vendor package i.e., pricing, terms and conditions, Statement of Work (SOW)
  • Provided comprehensive IT Vendor Management and contractual support for Information Systems Contracts to include preparation and review of non-disclosure agreements; drafting master contracts, software license and maintenance agreements, service agreements and statements of work, RFPs, and contractual compliance auditing.
  • Coordinated program efforts with procurement/purchasing to ensure purchase orders are placed correctly, accurately and in accordance with company policies, procedures and best practices
  • Manages all aspects of a large, diverse, and moderately complex IT project or multiple IT projects project planning, execution, timing, functionality, quality and cost.
  • Serves as a single point of contact for assigned projects and takes projects from original concept through final implementation.
  • Utilizes expertise and leadership skills to define project scope and objectives, develop detailed work plans, schedules, project estimates, resource plans, and status reports.
  • Ongoing vendor performance reviews to insure they are obtaining the proper balance of work.
  • Direct interaction, face to face, with customer on high profile and or highly complex projects to insure they are comfortable with our vendor selection; risk management controls and savings targets. project goals and requirements are met on time and within budget.

9/2004 - 12/2007 Confidential, Northbrook, IL
Vendor Management Program Manager (took "better" opportunity with United)

  • Responsible for maximizing customer satisfaction, maintaining and building new relationships, expectation management and issue/conflict resolution (services and grows the contractor/subcontractor population, managing client and contractor/subcontractor expectations and troubleshooting and issue resolution.
  • Implemented and managed the requisition /submittal process and overseeing job placement in Fieldglass, sub vendor selection and contract negotiations, day-do-day troubleshooting and problem resolution, managing the on-going relationships for IT and Operations divisions.
  • Established and developed manager relationships within assigned clients and expands existing managerrelationships to ensure maximum customer satisfaction and, working in conjunction with the local branch staff, the profitability of each contractor/subcontractor placement (IT, light industrial, general administrative, etc.) or conversion.
  • Implemented and managed sub-vendor / supplier program for assigned clients, further refining throughout the process, ensuring optimum customer satisfaction; ensure proper selection and solid negotiations in the sub-vendor and supplier contracting process, to ensure the maximum profitability, as well as quality, of each placement (IT, light industrial, general administrative, etc.).
  • POC (Point of Contact) for RFP/RFI process.
  • Managed the day-to-day VMS operations for their respective program in Fieldglass, which include, implementation and management of the requisition process for assigned client, prioritization of orders and requisitions, expedient issue resolution, further refining throughout the process with emphasis on responsiveness and customer services for assigned client; depending upon the engagement size, may manage administrative staff.

3/2004 - 9/2004 Confidential, Chicago, IL
Staffing Consultant (Contract Recruiter)

  • Partnered closely with managers to identify need, while educating managers on bill rate and industry standards.
  • Developed sources of potential applicants,
  • Developed and maintains contacts with those sources.
  • Sourced and recommend candidates to open position.

4/2001 - 3/2004 Confidential, Rosemont, IL
Vendor Management Program Manager (laid off)

  • Instrumental in the Chimes/HP system integration. Was brought on to assist in the implementation of the Chimes Software for the deployment of the VMS program for Hewlett Packard
  • Conducted Training of new Vendor Supplier as well as Hiring managers on Chimes Software.
  • Reviewed, enhancement and release of requisitions to the appropriate suppliers in the CHIMES network.
  • Provided consultative support to the Hewlett Packard Assignment Mangers regarding bill rate, market values, as well as negotiation with respective suppliers regarding candidate submittals.
  • Reviewed Centralized Vendor Management (CVM) system and resumes; forwarded applicable qualified resumes to appropriate hiring managers.
  • Maintained appropriate records and statistics utilizing Excel.
  • Assisted in the tracking and collection of pre-employment testing and reference checks.
  • Handle multiple requests for resource fulfillment from different geographical location simultaneously.

5/1997 - 2/2001 Confidential, Chicago, IL
Recruiter (took better opportunity with Chimes)

  • Recruited in the business and technical sector for qualified individuals to fill positron for Financial Analysts, Staff Accounts, Sr. Staff Accounts, Audit Analysts, Billing Analysts, Tax Accountants, Sr. Tax Accounts, SQL DBA's, Network Administrators, Java Programmers, Delphi Programmers, And Systems Analysts.
  • Sourced qualified individuals via Internet ads, and other means of recruitment. Interviewed and presented perspective candidate to client. Partner exclusively with requesting manager to clearly understand resource need and ensure that recruiting efforts fall in line with request.
  • Finalized placement with requesting manager. Weekly follow up with candidates and hiring managers to ensure candidate satisfaction and hiring manager satisfaction for temp to hire positions.

Education: Technical Skills:
Microsoft office suite (proficient in Excel, PowerPoint,
Major: Computer Science Visio and Word)
Minor: Accounting PeopleSoft

Fieldglass
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