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Associate Resume

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Lanham, MD

SUMMARY:

To obtain an IT position that allows me to take on increasing levels of responsibility and further develop my technical skills.

TECHNICAL SKILLS:

  • Microsoft Office 2010
  • Microsoft Windows 2000/XP/Vista/7
  • Symitar/Episys
  • Built my own PC
  • Familiar with windows xp/vista/7 Installations
  • PC Deployment
  • Imaging PC’s
  • Ticketing Software
  • Printer maintenance

WORK EXPERIENCE:

Confidential

Associate, Lanham, MD

Responsibilities:

  • Provided amazing service and exceptional knowledge for the customers, also handled all aspects of sales which involved the customers contracts and warranties, payments and cash/credit transactions.
  • Developed, maintained and communicated up - to-date knowledge of wireless products and pricing plans that they would be interested in.

Confidential, Washington, DC

IT Technician

Responsibilities:

  • As part of the Information Technology team, I was put in charge of a project to develop and code kml maps of countries who we have aided financially.
  • Additional Data Entry work and the basics in a business environment such as, meetings, power points proper mailing, and teamwork were also included in my time here.

Confidential

Data Entry Clerk, Fairfax, VA

Responsibilities:

  • Temporary assignment, performing data entry, posting political and non- profit fundraising information submitted by respondents.

Confidential

IT Intern, Falls Church, VA

Responsibilities:

  • Assisted the IT Technician with Windows 7 Migration; assisted with the distribution of new computers, installation of hardware and software to be used throughout the credit union.
  • Provided technical support to Credit Union staff, unlocked computers for access, retrofitted Xerox Copier, Scanned images.
  • Assisted with inventory of IT equipment; responded to help desk tickets and learned basic networking and troubleshooting skills.

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