Customer Service Representative Resume

ProfileA sincere, loyal and dedicated individual who has a great deal of ambition. I have a very flexible schedule, and although I have extensive experience in the customer service industry, I love to learn, and am always up to a challenge. I get along well with others, while also working efficiently on my own. I am seeking a position where I can develop and excel while giving my best to an employer.
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Skills

Computer Efficiency
Experience with Adobe Master Suite Collection CS4-CS5, Microsoft Excel, Access, Word, Outlook. My WPM is an average of 102.
Customer Service
With almost eight years of customer service dealing with the public comes easy. Relationship builder with customers.
Fast Efficient Worker
Always quick to work on the task at hand; good at multitasking & have a keen eye for detail.

Experience

Confidential, 2010-present
Customer Service Representative

Efficient Quicktel, and telecom software
Answered over 100 calls daily
Delegated for line loss tracking in the company
Trained multiple employees
Dealt with transactions of cell phones
In charge of invoicing collections to old customers

Confidential,2005-2010
Sales Associate

Food demonstrator
Handled daily monetary transactions
Stocker
Trained multiple employees

Education:Business Management

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