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Administrative Assistant Resume

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Morristown, NJ

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PROFILE

Accomplished administrative professional with special blend of operations, customer service, and information technology experience as well as solid interpersonal, analytical, and problem-solving skills. Effective and innovative facilitator capable of prioritizing tasks and ensuring objectives are met on schedule. Seasoned executive assistant with drive and motivation to advance her superior’s goals.

PROFESSIONAL EXPERIENCE

Confidential, Morristown, NJ 2012 
Administrative Assistant: 2012

  • Administrator of CRM system
  • Managed merchandise control
  • Oversaw meetings with vendors and colleagues
  • Took meeting notes and controlled content in project tool and shared drive
  • Managed General Managers schedules
  • Hosted weekly meetings for team to schedule upcoming week
  • Analyzed price comparison spreadsheets for multiple vendor quotes and negotiated contracts with vendors

Confidential, Madison, NJ 2007-2012

Executive Assistant to Chief Commercial Officer: 2011-2012

  • Managed and generated weekly/monthly reports out of CRM and Excel.
  • Oversaw and monitored employee commission reimbursement.
  • Monitored, managed, and generated weekly/monthly/quarterly/yearly expense reports.
  • Arranged and organized corporate trainings, meetings, and executive travel.
  • Organized and established sales/marketing meetings and events.
  • Conducted research and analysis related to product utility and marketability.
  • Researched, collected, analyzed, and generated biographical information for potential new executives/professional talent.

Systems Specialist: 2007-2011
Primary support representative for Confidential.

  • Corrected files for Electronic Data Interface transfer.
  • Created Internal Operating Procedures for handover to Global Service Center.
  • Assisted Operations teams with file data transfer.
  • Created presentations for clients and support teams.
  • Researched production and procedural issues to troubleshoot software/program variances.
  • Assisted with solving and monitoring user error(s).

Confidential, Pompton Plains, NJ 2001-2007

Customer Service Representative

  • Scheduled weekly/monthly service and maintenance appointments.
  • Created work orders/bills for residents.
  • Maintained lists of monthly billable resident subscription services.
  • Assured preparation and completion of residential buildings for occupancy.
  • Assisted and directed architectural and construction personnel in completion of fabrication within corporate directives.
  • Functioned as liaison between residents and residential service providers.
  • Assisted residents and staff in choosing proper service(s) for completion of projects.

EDUCATION

Post Graduate Course Work in Early Childhood Development

Bachelor of Arts: Communications
Focus: Mass Media
Associates Degree/Minor: Philosophy & Religion

COMPUTER SKILLS

  • Microsoft Office (Word, Excel, PowerPoint, Outlook, Access)
  • Apple Applications (OSX Snow Leopard, Leopard, Tiger, & Lion)
  • Entourage
  • Citrix Applications
  • Webex
  • DataStream 7i
  • AMS/IES Customs Filing
  • CRM (Reporting)
  • MODS
  • Gentran

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