SUMMARY:

Over 13 years of diverse health care administration experience at the executive level. Highly proven strengths and accomplishments in managing operations and delivery systems, demonstrated leadership and innovative thinking in addressing business challenges through: DMAIC,financial and tactical/strategic planning; project management, revenue cycle management, program development and analytical abilities. Possess a sincere passion for leading/ developing staff, improving efficiency, and dramatically improving gross revenue and the bottom line, fully capable and proven ability to communicate effectively at all levels.

CORE EXPERT SKILLS:

• Leadership and Management
• Project Management
• Tactical and Strategic planning
• Work/Patient flow optimization
• Team building/Change agent
• Increased efficiency/ bottom line
• Revenue cycle management

TECHNOLOGY SKILLS:

• Six Sigma Black Belt
• Medical Practice Software (EMR): Micro Four, Praxis, Mediware, Confidential, Confidential
• Statistical Analysis: ALL Clear, Visio 2000 Business Intelligence
• Project Reporting Tool: Enterprise Track (Instantis)
• Business Software: MS Office Suite, MS Project, Gantt Project

PROFESSIONAL EXPERIENCE:

Confidential, OH

Managing Director

Responsibilities:

• Increased service lines with two industry offerings which increased gross revenue of $2M.
• Fully accountable for maintaining and growing a multimillion - dollar (increased 400% +) operating budget in addition to business development and marketing. Conducting ongoing tactical and strategic planning through direct market research and industry threats/opportunities .
• Project management : DMAIC, PM (client) for multiple upgrades and modifications to current EMR, and additional multiple operational projects.

Confidential, Columbus, OH

Vice President of Operations/ Regional Practice Manager

Responsibilities:

• Managed day to day operations on all levels to ensure a balanced scorecard was achieved through intensive, on-going planning/forecasting and revenue cycle monitoring and trending.
• Implemented, managed and executed daily practice functions under Six Sigma Methodologies (DMAIC) to improve efficiency and maximize production and profits.

• Oversaw and managed multiple organizational wide operational and EMR projects simultaneously.

• Approved through Pharmacy board and DEA to house, practice specific compounded Rx onsite.

• Track and keep current physicians' re-credentialing, CME credits, DEA certificates, and specialty licenses.

• Seized an opportunity to streamline interactions with outside laboratory services by installing free Internet-based software, this initiative slashed costs by 75%, the administrative time associated with producing lab requisitions; and as a result, is expected to be rolled out to other facilities and sites.

• Saved $3.5M annual through a space utilization plan that optimized patient/work flow and decreased/maximized space needs

• Assumed full leadership for a major construction project ($1.5M) to build out and expand the facility.

• Functioned as a construction project manager; worked with architect, hired designer, and oversaw entire build out process.

• Manage all purchasing ($4M annual) including medical equipment, computer hardware/software, uniforms, furnishings, compounded medicine, Medtronic SynchroMed (DAS), SCS, Epi-scan,and all diagnostic equipment and disposables. Evaluate all vendors and negotiate/renegotiate pricing structures, credited by Board of Directors for my ability to negotiate effectively, which has benefited other facilities, saved $250K annual and increased the bottom line.
• Collaborated, developed and promoted an Ambulatory Surgical Center (ASC) in our medical building to promote internal savings consequently the practice gained an additional $8M in revenue.

• As necessary, contact senior management at insurance companies, CMS, and ODJFS and pursue the timely and accurate compensation of physicians' charges and maintained vigilant daily involvement of billing/revenue cycle management, increased control of line of claim and Confidential through daily interaction with billing team/supervisor which yielded an ongoing success in increasing AR collection at 100% for 75% of total patient census.
• Tasked with the overall revenue cycle management process including: total cash flow, revenue trending, AR, AP, payroll reporting, debt financing/servicing, budgeting and bank reconciliations.
• Performed an analysis to determine the best strategy for the practice's billing operation; compared on- and off-site billing (third party) scenarios as evaluation process for future direction which saved the operation $2M annual.
• Conducted ongoing financial analysis to assess the relative benefits and cost benefits of leasing agreements or the outright purchase of multimillion dollar equipment for multiple facilities.

Confidential, Dublin, OH

Advisor

Responsibilities:

• Senior Project Manager for various practices within a three state area, main focus: implementing EMR ( Confidential, Confidential ) and Confidential .
• During my tenure I was involved directly in 50+ projects including practices that ranged from 3 physicians to large group practices with 100+ physicians, with full range specialties and sub-specialty disciplines, from single site to multiple sites.

Confidential

Specialist, Logistics Specialist

Responsibilities:

• Progressively responsible assignments as a Supply Chain and Materials Manager.
• Specific expertise in automated military logistics systems, including ULLS (Unit Level Logistics System), GCSS (Global Combat Support System), and SAMS (Standard Army Maintenance System); transportation and maintenance, inventory management, procurement, and financial management.
• Excelled in the most challenging assignments, including hostile operations.
• Hand-picked to implement automated logistics systems ( Confidential ) for U.S. Army commands throughout Europe and US, and ensured outstanding results through detailed implementation.
• Oversaw maintenance of 500 transportation vehicles and related materials, ensuring 100% availability that significantly contributed to accomplishment of objectives.
• Provided accurate and timely payroll services for 11,000 customers, dispersing several million dollars with 100% accuracy.
• Training: Over 500 hours formal training in automated logistics systems, finance, and supply support, including use of ULLS, GCSS, and SAMS; 600 hours in transportation management and maintenance of wheeled and tracked vehicles; 380 hours in contemporary leadership, supervision, and resource management; 50 hours instructor training with emphasis on curriculum development and delivery to adult audiences.