Prep Cook /customer Service Resume
5.00/5 (Submit Your Rating)
Washington, DC
PROFESSIONAL EXPERIENCE:
Confidential, Washington, DC
Prep Cook /Customer Service
Responsibilities:
- Assisted in preparation and serving customers in a professional manner resolved customer complaints an answer any inquiries the customer needs
- Assisted with request and additional help when needed and placements of orders, refunds, ordered supplies packed and shipped or exchanges take payment information from customers
- Handle phone calls and recalls
- Received and store food and supplies payment by cash, checks, credit cards, or change due to customer.
- Swept, cleaned and organized areas wash dishes and equipment to ensure clean work space areas and overall appearance
- Lifted up to 55 Lbs daily and transported items accordingly
Confidential, Washington, DC
Dental Receptionist
Responsibilities:
- Greeted all patients and visitors immediately answered any inquiries and directed them accordingly
- Provided clerical and multi - tasking administrative support to new patients with patient registration forms checking patients in and out and obtained all supporting documentation
- Scheduled patients appointments via telephone and in person external and internal calls ; took detailed messages for doctors
- Complete accurate paperwork using software Eagle soft and Dentrix scheduled next day’s appointments and next week’s recalls 6 months in advance and follow-up appointments
- Verified insurance eligibility update demographic information per patient or family
- Collected co-pays checks, credit cards and expense reports reimbursements past balances
Confidential, Hyattsville, MD
Dental Assistant/Sterilization Tech
Responsibilities:
- Greeted patients and children escorted them to be examine and Prepared them for the dentist by checking patients in, taking vital and recording information on patients charts
- Assisted dentist using four handed oral exams and treatments; set up operatory for dental procedures
- Operated equipment specialized for x-rays; exposed and developed radiographs
- Set up and broke down operatory when finished with patients
- Sterilized contaminated instruments packed into auto clave to be cleaned and set up for next procedure
- Provided postoperative instruction to all adults and children by dentist and achieve high satisfaction and friendly service
- Maintain a clean and tidy waiting areas
Confidential, Washington, DC
Medical Records Clerk
Responsibilities:
- Maintained accurate medical records for patients files and retrieves files for scheduled appointments effectively communicate with patients and staff members /colleagues
- Assisted with entering special requests for medical records processes letters, Data entry, file labels, automated records, audit records sequence
- Ordered supplies receive orders, stocked supplies/orders weekly handhold bar-code scanner to track location and transported information into the database
