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Sr. Technician Resume

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Londonderry, NH

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11/2000 to 5/2011 Confidential,Londonderry, NH
Sr. Technician
Responsible for troubleshooting of all computers, printers and other various computer
products
Responsible for repair and rebuild of computers and printers
Responsible for testing and packaging of all repaired systems
Worked with limited supervision, had to create own work schedule based on orders
and forecast
Responsible for keeping owner updated on all work performed

9/1998 to 9/2000 Confidential,Nashua, NH
Sr. Printer Technician
Responsible for troubleshooting of all printers
Responsible for tear down & complete repair/ rebuild
Responsible for testing of both new and repaired printers
Responsible for all ECO implementation for all printers
Responsible for packaging of all printers
Responsible for maintaining all Quality standards
Was tasked to work with limited supervision. Given production schedule on Monday for week at meeting. Reported all issues to Manufacturing engineering. Reported results for
week at Monday weekly meeting.

6/1996 to 9/1998 Confidential,NH
Sr. Drive Tecnician
Responsible for the Ongoing Reliability Testing program also collecting data and reporting results in weekly meetings
Responsible functional audits of shippable drives and report findings in weekly meeting
Perform audits of manufacturing personnel’s processes to work towards ISO9001

3/1990 to 4/1996 Confidential,Pepperell, Ma
Drive Group Leader
Responsible for daily workload for six hourly employees
Responsible for the production and testing of PC boards before and after installation into
DEC and AVID Technology high performance drives
Responsible for reporting all results to management
Perform audits of manufacturing personnel’s processes to work towards ISO9001

6/1987 to 3/1990 Confidential,Pepperell, Ma
Drive Group Leader
Responsible for overseeing the daily production and testing of drives
Responsible for the overall quality of all drives
Responsible for all quality reporting to management
Responsible for all customer satisfaction issues and vendor corrective actions

Education:
Advanced Quality Assurance Programs
How to audit for ISO9000
Supervisor/ Lead effectiveness training

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