Production Engineer Resume CA - Hire IT People

PROFESSIONAL EXPERIENCE:

Confidential, CA

Production Engineer

Responsibilities:

Work with JBoss, Tomcat & Node.js applications in a high availability environment for Confidential .
Deploy & maintain infrastructure applications, interactive applications and special event applications (30+ main applications w/ 100+ child applications/services) w/ Confidential as well as manually.
Troubleshoot on air, customer impacting software issues.
Automate workflows with python & shell scripts, c reated bash scripting standards for all on the team to follow.
Work with RedHat, Solaris, VMware, Nagios, Oracle, MySQL, DB2, Sybase & Couchbase.
Evaluated Docker Swarm, Mesos & Kubernetes for potential use.

Confidential, Culver City, CA

Global Technical Support Engineer

Responsibilities:

Resolved issues with Linux, Apache, Nginx, PHP, MySQL, Memcached & Redis on Magento, the #1 eCommerce platform in the world.
Provided remote screen sharing assistance to developers & sys admins on live servers.
Provided solutions to resolve issue or confirmed if issues are core or extension/theme related.
Created Vagrant files for testing the main build environment variations for Magento.
Beta tester for M2 Magento U classes.

Confidential, Los Angeles, CA

Application Engineer

Responsibilities:

Maintained and supported 5 sets of applications (2 website formats w/ varying customizations + test groups of new features, client admin, internal admin & marketing reporting), in addition to helping with the database administration.
Worked with Perl, Ruby On Rails & Postgres on CentOS for idx feed websites & a lead management system for real estate agents.
Normalized idx feed data with Perl scripts to be imported into our system.
Generated reports for business & operational purposes via sql queries.
Upgraded a few Postgres servers from 9.2 to 9.3.
Created Perl test cases for builds in Confidential, used Puppet for config management.

Confidential, Los Angeles, CA

Owner/Lead Dev

Responsibilities:

Ran a development, design & marketing agency primarily using Javascript, jQuery, PHP & MySQL hosted on CentOS.
Created a music downloads site, a social bookmarking site, an electronic medical records plugin for hospitals as well as over 50 other websites & apps.
Received 2nd place in the 2011 Confidential Android app competition with Ultimate Alerts.
High knowledge in VoIP/SIP technology & the development world in general.

Confidential, Los Angeles, CA

Customer Support Manager

Responsibilities:

Managed a team of 10 customer support agents for a Level 1 Confidential Compliant credit card and check processing payment gateway.
Resolved technical issues with e - commerce, retail, and wireless payment transactions.
Provided shopping cart integration support.
Implemented and maintained the Confidential 400 phone system.