SUMMARY:

• Experienced Infrastructure IT Professional with 15+ years of experience working with diverse technologies in enterprise environments.
• My career in IT began with hands - on technical (6+ years) and involved Windows-based WAN/LAN/WIFI network technology, storage and IT security.
• Over the years my career naturally transitioned from hands-on technical into Project Management and most recently, Requirements Management.
• My career goal is to utilize my combined experience and skills to obtain a position working as a Technical Solutions Architect.
• Graduated from Louisiana State University (LSU), Information Systems Decision Sciences

PROFESSIONAL HIGHLIGHTS:

• Strong Analytical Skills
• Strong Communications
• Requirements Mgmt.
• Project/Delivery Mgmt.
• Mainframe & Distributed
• IT Security and Compliance
• Network & Cloud Technology
• Datacenter, Storage, Servers, DR
• ITIL V3 F certification
• Security+ certification
• Network+ certification
• PMO, PMBOK, SDLC

EMPLOYMENT HISTORY:

IT Delivery/Requirements Manager, Sr. Consultant

Confidential, Coppell, TX

Responsibilities:

• Engaged directly with the internal client to develop the business case for IT Security and Compliance projects.
• Worked with the business sponsor, crossed-functional IT teams, SMEs, Technical Architects, Security Architects, vendor(s), and consultants to develop the project charter, detailed business requirements, systems functional requirements, Project Solutions Architecture Assessment (PSAA) and the Requirements Traceability Matrix (RTM) for the proposed IT solution.
• Reviewed and analyzed process flow charts, solution and network diagrams for proposed solution.
• Participated in Information Security Architecture (ISA) meetings to develop the Design Estimates (DEs) for the proposed solutions.
• Ensures project requirements are achieved in a high quality and timely fashion within budget guidelines.
• Consulted with management and reviewed solution proposals to determine goals, time frames, funding limitations, procedures for accomplishing solutions, staffing requirements and allotment of resources.
• Served as the prime liaison between the Project Management, Design and Build teams on projects.
• Followed company (NIC and PMO) standard processes/frameworks and industry best practices.
• Demonstrated leadership, collaboration, critical thinking, and teamwork in addressing decisions and resolving issues.

IT Infrastructure Project Manager

Confidential, Lewisville, TX

Responsibilities:

• Managed projects from inception to completion and followed corporate PMBOK-based guidelines using SDLC methodology.
• Researched technologies and made recommendations for upgrades and new initiatives.
• Worked with technical teams in resolving technical issues, ensured proper change request procedures were followed preventing downtime during daily operations.

Project Manager, Sr. Consultant

Confidential, FTW, TX

Responsibilities:

• Worked as an Infrastructure Access Management (IAM) Security PM hired to help a major airlines to knock-out a few critical IT Security and Compliance projects prior to the merger with another major airlines before the end of 2013. Developed and managed projects from inception to completion and followed corporate PMO PMBOK-based guidelines.
• Developed and managed project plan (business case, charter, requirements, risk plan, schedule/timelines, dependencies, constraints, budget, stakeholder’s management plan, communications plan, Confidential, prepared all project documentation; facilitated project meetings; prepared PP presentations; worked with cross-functional teams; managed onsite/external vendors; followed IT Security and IT Compliance policies and procedures.

IT PMO Manager

Confidential, Dallas, TX

Responsibilities:

• Initially hired as an IT Project Manager for the Applications Development department, shortly after being hired the company downsized and underwent a reorganization and employee job duties/roles increased as I took on multiple duties/roles, which included working with leadership and the technical teams to understand their needs for new solutions to help with the managing the project environments.
• Responsible for gathering business, functional and technical requirements, establishing the business case, feasibility assessments, researched solutions and providing recommendations, participated in quote/bid and vendor selections, scheduled vendor onsite demonstrations, participated in SOW and SLA creation, worked with technical team leads to estimate level of work efforts and schedules (resource cost, time and availability).
• Liaison between vendor and company to develop requirements, design and implementation.
• Maintained project portfolio of over 300+ projects.
• Developed process flow charts using Visio. Ensured Project Leads were following PMO processes and monitored projects through all phases of the project life cycles.
• Participated in Change Control meetings and ensured projects followed corporate IT Security and Compliance policies, guidelines and procedures.

Technical Wintel Architect/PM

Confidential, TX

Responsibilities:

• Worked as Wintel Architect with Project Management duties. Liaison between Lockheed Martin’s internal customers and Infrastructure Hosting Services to understand the business strategy and needs. Responsible for analyzing customer’s high-level requirements and working with the customer and technical teams to further develop the requirements in order to provide system designs that met the customers’ expectations.
• Provided recommendations for Wintel system design including hardware/software configurations (server builds), storage and backup configurations (SANS/NAS).
• Researched new product solutions and made recommendations.
• Attended the Approval Review Board to ensure the proposed solution underwent a technical review and received the following gate approvals: Enterprise Architecture, IT Security and Compliance, Finance & Budget and Resourcing.
• Gathered vendor price quotes and resource labor and cost. Worked with vendor to develop SOWs, and SLAs.
• Provided server administration for 20 test lab Windows 2008 servers. Managed projects using MS Project/Server and following corporate PM SDLC process.
• Worked in a virtual and cross matrix environment with resources being geographically dispersed. Facilitated meetings with up to 30 members.
• Required Secret Security clearance.
• Installation of Windows-based physical and virtual servers
• Server consolidation projects
• Recommended and led the effort to develop a new application to automate the tracking and forecasting of SANs storage
• Recommended and led the effort to develop a new application to automate the process of tracking adhoc/unplanned projects
• Responded to over 550 annual request for server builds, OS upgrades, hardware/software upgrades, datacenter migrations, IT Security, IT Compliance, asset management, server decommissioning, SANs/NAS storage, and backup.

Infrastructure Systems Administrator

Confidential

Responsibilities:

• Implemented new tactical collaboration network on the DoD Secret Network (SIPRnet).
• Followed DIACAP, DoD-wide government standards, process to ensure proper risk management procedures were applied for connectivity of the new tactical network to the DoD Secret Internet Protocol Router Network (SIPRNet).
• Completed Certification and Accreditation (C&A) process for new tactical network to connect to U.S. Marine Corps secret network following DoD DIACAP formal process.
• Completed the Systems Security Authorization Agreement (SSAA) packet to achieve Certification and Accreditation (C&A) following DoD DIACAP standards.
• Completed the Security Test and Evaluation (ST&E) process for implementation of new IT systems on the DoD SIPRNet. (Security testing of all IT system’s hardware, applications, network connectivity and physical security risks).
• Remediated vulnerabilities according to DoD Defense Information Systems Agency (DISA) standards to ensure IT systems were in compliance with DISA guidelines for locking down servers.
• Completed the Authority to Operate (ATO) and Authority to Connect (ATC).

IT Infrastructure Specialist

Confidential, New Orleans, LA

Responsibilities:

• Responsible for ensuring 24/7 network administration for the New Orleans district WAN and LAN consisting of 8 buildings, 12 Confidential servers and storage array, Cisco 2250 router, Robotics backup tape unit, 119 workstations, wireless printers, wireless connectivity, bridge access points and antennas, Windows and Cisco Remote Desktops, and other network devices. Designed and managed Active Directory security groups and user and resource accounts.
• Responsible for maintaining and making recommendations for infrastructure compliance and worked closely with head quarter operations to follow guidelines for State IT Security and Compliance. Cooperated with State Civil Service, IT systems, annual audit and compliance assessments.
• Performed network vulnerability scans; remediated all network violations immediately; upgraded hardware, software and firmware; made recommendations for new IT initiatives; prepared business case and Statement of Work (SOW); trained over 120 users on state’s IT Security and IT Compliance policies; evaluated vendor bids and contract proposals; managed SLAs and software user and device licensing; managed vendors onsite, and developed IT processes.
• Evaluated bid proposals; researched products and services; prepared cost-benefits analysis. Placed bids for IT acquisition; selected vendors; acquired Infrastructure hardware, applications and services. Maintained disaster recovery procedures. Managed 2 student workers; assigned tasks and participated in performance evaluations.
• Negotiated SLAs with vendors. Managed vendors while onsite.
• Restored entire IT infrastructure in New Orleans after major catastrophe caused by Hurricane Katrina.
• Developed strategy for increase Infrastructure efficiency by upgrading of servers, backup systems, storage capacity and renegotiation of SLAs.
• Proposed solutions for new SANs fiber infrastructure, circuit upgrade, server upgrade (Dell to SANs); server WIN OS upgrade, server rack upgrade, and renegotiated SLAs. Conducted feasibility study, gathered requirements, worked with vendor during implementations.
• Led effort to develop and implement IT Security and IT Compliance guidelines and policies according to the State of Louisiana IT Risk Management governance over state IT systems.
• Developed of Disaster Recovery and Contingency Plans.
• Redesigned NT Active Directory (access control) after State security audit and developed new security policies.
• Redesigned museum’s website.

Consultant

Confidential . Metairie, LA

Responsibilities:

• Performed consulting services for an enterprise implementation of SharePoint Portal Enterprise 2003 for Confidential & Associates, Engineering Corporation; worked closely with client’s external customers (Shell and Exxon corporations) to gather requirements for external access to Confidential ; communicated effectively with all levels of management, clients and users; guided the installation and configuration of Confidential Portal; trained IT staff to administer Confidential, set up DMZ and Active Directory security groups.
• Implementation of MS SharePoint Portal for engineering company
• Custom built department team sites
• Trained over 400 local and remote users.