SUMMARY:

Solid experience in progressive Information Services including budgeting, supervision, systems analysis, design, programming and testing. Strong communication abilities with all levels of management and customers. Self - motivated team player with insightful analytical skills. Long exposure to multitude of industries including managed healthcare, pharmacy claims, manufacturing, printing, natural gas, and sales. Worked with many applications, including Order Entry/Sales, A/R, A/P, G/L, Payroll, BOM, HMO systems, Warehousing and Inventory.

EXPERIENCE:

Confidential

Supervisor

Responsibilities:

• Developed and wrote new quick claimant verification process within 4 months and improved user efficiencies in Financial department after analysis of current processes.
• Both may save 10-15 hours/agent/week.
• Updated and configured incentive process.
• Researched and implemented new address verification software from QAS into current entry screens for better accuracy, normalization and redundancy elimination of address-based data.

Confidential, Frederick, MD

Sr. Applications Developer, Supervisor

Responsibilities:

• In this position I have largely worked with Regulatory Affairs - rate quotes, group health, dental and life renewals and benefit packages.
• Worked with claims, membership and recently Confidential / Confidential some.
• Volunteered to be part of a system security initiative based on auditor suggestions which has led to my rewrite of the live menu processing software, archiving of obsolete programs, identification of sources of PHI and solving other Confidential concerns.

Confidential, Dover, DE

Systems Analyst/Programmer

Responsibilities:

• Using a Jbase system, worked with catalog fulfillment, inventory, and data entry related functions.
• Performed program maintenance, created data transmittals and created new programs.

Confidential, Dallas, TX

Systems Analyst/Programmer

Responsibilities:

• Worked on modifications to the warehouse systems within the Confidential, Manangement Systems Group, Warehouse Logistics group.
• Beer product, materials, truck, warehouse dock movement control applications.

Confidential, Houston, TX

Responsibilities:

• Performed programming for tasks necessary for Confidential contract with Confidential .
• This contract calls for Confidential to warehouse, receive, ship and track Confidential data communication equipment all across the continental United States.
• Areas of programming included “ Confidential ” data transfer processes, data entry screens, update processing.
• Took initiative to learn company, business, equipment involved, and to create data archiving and purging methodologies.
• Databases reside on Data General system running Unidata.
• Responsible for all areas of system concerning the software and data base management of the Unidata-based system.
• Took lead to organize data and file archiving procedures.
• Designed, programmed and implemented programs to automate many tasks previously done manually.
• Significantly reduced processing times for data download, report processing.
• Created automated file archiving. Worked independently with different user groups to learn their needs and make

Confidential, Dallas, TX

Systems Analyst/Programmer

Responsibilities:

• Responsible for conversion of Field Installation Group’s Inventory Management System (IMS) from Honeywell Ultimate system to Advanced Confidential on Unix/486.
• Played key role in development, installation, and support of Raleigh, Confidential ’s Customer Repair software and system on Advanced Confidential on Unix/586 machine.
• Reduced on-line processing time for key areas in IMS.
• Helped develop software to track and control up to 1000 pieces of inventory in a carousel for SMT. Unidata O/S.

Confidential, Dallas, TX

Systems Analyst/Programmer

Responsibilities:

• Key role in design, programming, installation and support of Patient Registration system including appointments, visit, radiology/laboratory tracking.
• Analyzed, programmed and delivered HEDIS quality measurement data.
• Independently developed programs and procedures for highly successful AR conversion.

Confidential, Dallas, TX

Systems Analyst/Programmer

Responsibilities:

• Contract programming on undocumented in-house system for tracking natural gas business.
• Confidential Ultimate.

Confidential, Dallas, TX

Systems Analyst/Programmer

Responsibilities:

• Development and maintenance of custom software packages in Printing and Catalog Sales industries.
• Installed Unidata-based software on Data General at customer's site.
• Administered AIX system performance and security.
• Converted traditional Confidential software to Unidata.

Confidential, Irving, TX

Systems Analyst/Programmer

Responsibilities:

• Managed 1099 reporting to IRS for all National Health plans.
• Developed automated letters/envelope generation for over-age and student-age dependents, eliminating two week turn around, saving 10 hours per week, and saving up to $100,000 per year in claims.
• Lead support analyst in customer service for Confidential .

Confidential, St. Louis, MO

Senior Systems Analyst

Responsibilities:

• Supervisor of group responsible for Financial modules-group billing, A/P, G/L, A/R, statistical data.
• Modified membership, provider, and claims modules.
• Key role in successful conversion of G/L to FMS80 (PW).
• Confidential Mainframe with Ultimate.