Customer Service/sales/data Entry Resume
Foxboro, MA
Objective: Customer Service/Sales/Data Entry
PROFESSIONAL PROFILE
25-years experience in an office environment working in positions such as: an Owner, Assistant Manager, Manager, Receptionist, Data Entry, Switchboard Operator, along with all aspects of Customer Service, Customer Returns, and Sales in different levels of employment. This has given me a great deal of knowledge that I have had the experience to benefit from.
- Superior Customer Relation skills.
- Excellent written/oral & interpersonal communication skills.
- Highly organized, highly motivated, self-starter, dedicated with a positive attitude.
- Ability to work on multiple assignments under pressure and consistently meet deadline schedules.
- Work well under pressure situations maintaining a concerned and professional manner.
OFFICE SKILLS
IBM PC Word processing...Microsoft Office...Computerized billing...ten key adding machine...data entry...excellent phone skills...filing...switchboard operator...different types of cash registers and microfiche machines...Dictaphone...Typing speed: 70 wpm, Data entry # of strokes: 70 wpm
Office and Organizational Skills
- Type correspondence and memos on a word processor.
- Maintain inventory control and purchase departmental supplies
- Processing orders and computerized billing.
- Handle customers' problems over the phone in a professional manner.
- Type orders and other correspondence that were recorded on a Dictaphone machine.
EDUCATION
MA, Business Management
EMPLOYMENT HISTORY
Shift Leader and Key HolderConfidential, 03/09-pres.
16 Washington Street Foxboro, Mass
Customer Service/Sales Rep. Confidential, 01/07-03/09
70 Wells Avenue Newton, Mass
Manager/Co-owner Confidential, 09/00-12/06
55 Plain Street North Attleboro, Mass
Customer Service Rep. Confidential, 05/90-09/00
One Technology Way Norwood, Mass
Manager/Owner of Day Care Ctr. Confidential, 09/79-05/90
3 Barton Road Foxboro, Mass
