Customer Service Representative Resume San Antonio, Texas - Hire IT People

Career Objective: To obtain knowledge, grow and succeed in the work force.

Work Experience:

Confidential
San Antonio, TX
3/1/2012 to Present
Customer Service Representative

Customer Service Representative duties (Card Holder verifications, Inquiories of state benefits and deposits from Social Services office, canceling, maintaining and re-issuing of EBT state cards.)
Data search of customers, note taking and maintag EBT cards using ORACLE/SIEBEL system Loging in and out through AVAYA system.
Customer Services and knowledge of Texas Lone Star EBT, Virginia EBT, Maryland Independence EBT, Maine Pine Tree EBT and Ohio EBT card procedures and operations.

Confidential
San Antonio, TX
5/25/2010 to 11/9/2011
Cashier

Cashier duties (verify end of day tender, exchanges, refunds, telephone calls dealing with customer inquiries about our services and items sell car wash club memberships and promotional items.)
Data entry of new customers, data search of customers and merchandise in store and other Wash Tubs. Doublecheck if I-9 paperwork is entered correctly by new hire. File, scan, fax paperwork to and from corporate office for manager.
Customer Services, sales and knowledge of washes, detail services and car accessories.
Recovery and clean up during and after store hours.

Confidential
San Antonio, TX
12/2007 to 7/2009
Sales Associate

Cashier duties (verify end of day tender, exchanges, refunds, telephone calls dealing with customer inquiries about our services and items, memberships cards, magazines, warranties and promotional items.)
Data entry of new customers, new merchandise, data search of customers memberships and merchandise in store and other Sam Goody/FYE.
Customer service, sales and knowledge of CDs, DVDs, Video Games, VG consoles & Electronics.
Recovery and clean up during and after store hours

Confidential
Houston, TX
5/2007 to 8/2009
Anime Convention Dealer

Confidential
San Antonio, TX
5/2005 to 8/2005
Advertising Designer

Confidential
San Antonio, TX
8/2004 to 8/2006
Mentor

Education:

Degree In Progress
National Technical Honor Society Member, Skills-USA Advertising Design President (Senior Year), Vice-President (Junior Year), Treasurer (Sophomore Year). Awards In Skills-USA: 2 time District 1st place, 1 time District 2nd place Speed and Skill, 1 time State 1st place and 1 time State 2nd place.

Interests:

Knowledge and interest In Electronics, Computers, Technology and Customer Service