SUMMARY:

Seasoned Datacenter Manager with experience in Domestic and International Datacenter facilities. Heavy experience with Power, Facilities management and DCIM applications. Accountable manager with over 15 years of experience working with Change Management, Capacity Planning, Site Services and infrastructure project management. Proven ability to manage and work with different levels of an organization.

EXPERIENCE:

Confidential

Datacenter Capacity Planner

Responsibilities:

• Responsible for assigning Datacenter rackspace to multiple business groups within Confidential & Confidential .
• Liaison to Site Services team in providing technical requirements to fulfill the business need.
• Provide power and capacity information for majority of Confidential & Confidential organization.
• Key contributor in creating a Datacenter Capacity reservation system.
• Experience working with Systems Engineering teams, Network Engineers, Security and Implementation teams for hardware procurement and hardware provisioning.
• Provide technical support for teams with different hardware platforms sku s and application sku s.
• Expertise in documentation and weekly reporting to all levels of an organization.
• Ability to provide input for changing requirements in constant changing Datacenter environments.
• Domestic and International Datacenter experience

Confidential

Senior Data Center Implementation Manager

Responsibilities:

• Responsible for International Datacenter Deployments/Implementations and Operations teams.
• Created a Global Datacenter strategy for Vendor management.
• Expertise in creating Domestic and International Datacenter Service Models to support growing customer Datacenter footprints.
• Experience creating Process and Documentation for audits. (SOX, PCI)
• Worked closely with Tools teams to provide performance metrics to show business efficientcy.
• Ability to work with company budgets and to properly forecast company margins based on project scope, schedule and budget.
• Clear communicator with customer facing management experience dealing with all levels of a company s organization.
• Comfortable working in a high stress start up environment that demand short timelines and delivery dates.
• Managed Datacenters from 5,000 sqft to 30,000 sq ft.
• Experience managing asset management systems and different vendors providing these services.
• Capacity planning management experience based on power utilizations.
• Strategic experience working with others and gaining trust in tough and pressure situations.

Confidential

Senior Manager Site Operations

Responsibilities:

• 4+ years managing a 7 x 24 Data Center and Operations staff both in retail and wholesale Data Center environments.
• 4+ years in a highly scalable major start up environment.
• Thorough knowledge of Data Center Operations with strong knowledge of Operations methodology.
• Strong working knowledge of Data Center facilities including power distribution, UPS, Static Switching Equipment, Diesel Generators and HVAC
• Strong working knowledge of Confidential infrastructure technologies including Server, Storage, SANs, Databases, and networking.
• Experience with developing and managing a tools platform used to provide proactive monitoring of all systems and Data Center components
• Also a solid grasp of the trends and direction of emerging technologies and their potential application/value to the business
• Ability to move daily with ease from hands - on to strategic planning.
• Organized, scheduled and performed equipment maintenance routines and operational tests.
• Experience building processes for PCI and SOX compliance.
• Managed West Coast sites ranging from 10,000 sqft to 50,000 sq ft.
• Experience in Hybrid Datacenter models, 50% virtualization and 50% bare metal.

Confidential

System Administrator

Responsibilities:

• Provided IT support for small to medium size businesses.
• Clients range from VC companies to small software companies needing IT support for their internal network.
• Experience in WAN/LAN creation, file and print sharing and Exchange.
• Consisting of duties like image creation for hardware and other desktop support issues.
• Mixed environment consisting of Linux and Windows servers.
• Provided Server upgrades for Microsoft Exchange, Domain Controllers and Blackberry Enterprise Servers.
• Extensive ESX VMware experience.
• Customer relationship driven position that provided IT consulting.
• Created documentation for all customer s environments.

Confidential

System Administrator

Responsibilities:

• IT specialist providing support to over 200 users.
• Experience with small software company infrastructure and small data center presence.
• Supported servers in retail colo space.
• Mixed environment with both Linux and Windows servers.
• ESX VMWare experience.
• Dell, Compaq and HP server hardware experience.
• Online portal knowledge of all hardware vendors to handle RMA s.
• Knowledge of Windows server networks with experience with server upgrades and bug fixes. Print Services, AV Servers, BES and Microsoft Exchange background.
• Experience with company IT moves, provided roadmap for mission critical servers for move.
• Virtualized servers to cut down on hardware costs, provided hardware BOM for procurement purchases.
• Provided company image for all desktop hardware using Ghost Images.

Confidential

Lead Data Center Engineer

Responsibilities:

• Provided Professional Services for Microsoft Hotmail data center's in the Silicon Valley.
• Supported over 8,000 servers in a 3 mega watt facility.
• Experience with Linux Kickstart, data center infrastructure planning.
• Troubleshoot different hardware errors on SUN, Qualstar, Kingstar and Cisco.
• Experience with data center design, structured cabling and power.
• Automated ticket creation for all issues and projects.
• Created rack elevations for all Ops teams along with cabling matrix for all connections.
• Provided documentation for all Operations duties and issues while following all Microsoft SLA's.
• Negotiate SLA's based on the type of work that was required.
• Flashed different modules for hardware that required BIOS and Firmware upgrades.
• Provided weekly reports regarding the health of all servers and status of trouble tickets for Hotmail front end servers.

Confidential

Cabling Technician

Responsibilities:

• Pulled cat5, coax and fiber optic cabling for small to large size companies.
• Physical labor/Construction for a company that provided physical layer services for companies.
• Project lead on SFO airport buildouts, led a team of 5 tech s to complete cabling for new terminals.
• Moved to the telephone side of the business after 1 year, installed phone systems in new buildings for small to medium size businesses.