Administrative Assistant Resume Indianapolis, IN - Hire IT People

CAREER SUMMARY
Years of successful progress collectively in recruiting, prioritizing, Training, decision making and Time management, collections, and Sales. Possess excellent organizational and interpersonal communications skills. I am a Self-starting team player who enjoys challenging situations to achieve corporate goals with innovative ideas and successful outcomes.

EDUCATION

Confidential Indianapolis, IN currently pursuing
Masters Business Administration- Human Resource Management

Confidential Indianapolis, IN
Member of Delta Epsilon Sigma-G7 Level
Bachelors of Business Administration- Human Resource Management

Confidential Detroit, MI
Class President
Associates of Arts Degree in Accounting

WORK HISTORY

Confidential Indianapolis, IN February 2010- September 2011
Administrative Assistant

Recruiting, advertising, interviewing, and hiring of Security Officers
Maintained all personnel files, information and records.
Criminal, credit, social security and motor vehicle reports
Insurance enrollment and cancellation
Unemployment and worker compensation claims cases including attending unemployment hearings by telephone
Handled employee complaints, problems, or issues and terminations
I-9 documentation
OFCCP and internal audit documents
Manage live and/or recorded Training.
Maintained a good working relationship with project managers, area managers, and site supervisors.
Receptionist responsibilities
Ordered office supplies
Payroll / Billing processing and adjustments
Account Payables
Notary Public State of Indiana
E-Verify
Indiana New Hire reporting
Applicant Tracking System

Confidential Indianapolis, IN September 2004 – January 2010

Producers License obtained
Handled inbound & outbound telephone inquiries on customer policies
Assisted customers with quotes on available coverage’s and new products
Assisted with Training employees in transition
Assisted Agents with new computer programs
Accepted payments, payment arrangements and prepared account reconciliations
Built a great rapport with agents by assisting, maintaining and generating increased sales and profits
January 2009 – January 2010
Adjusters License obtained
Continuously met company goal of 24 hour notification time via letter, email or telephone.
Handled inbound and outbound calls to customers and body shop for status on repairs
Verified rental coverage per auto policy
Built a rapport with rental car companies; authorized, terminated and issued payments.
Negotiated and monitored costs

Confidential, Troy, MI May 1999- August 2004

Managed and overseen Governmental and commercial accounts
Accepted payments, payment arrangements and prepared account reconciliations
Collection techniques including skip tracing and Dun and Bradstreet
Assisted with training new employees on computer systems, customer service skills, collections procedures, account reconciliations, accounts receivables and payables

Confidential Southfield, MI April 1995 – May 1999

Interviewed, hired, conducted background checks and Verified insurance and bonds for Repossession Agents
Trained employees on collection techniques, computer systems and company policies and procedures
Accounts Payables for Repossession Agents
Outbound calls to customers for payments and set payment arrangements
Initiated and coordinated refinancing of vehicles
Skip traced accounts and assigned vehicles for repossession

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Administrative Assistant Resume

Indianapolis, IN

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