Coordinator Resume

SKILLS:

Microsoft Suites, Lotus Notes, Outlook, Typing 35 - 40, WPM, Data Entry. CSG, Icoms, Inventory, NPS, BTS, BACC, IP Unity, Auspice/VSM, ER, TTS, CTNA, Bedrock, Cadm, ETS, NPAC, SMS, Weblex, CSR, Ibic, Remedy,, Cornerstone, and Workforce, Also Certified in Medical Billing & ICD-9-CM and CPT Coding, Epic System, IDX, Medipac, Ecare, Isuits, Midland, Proton, CPR Certification, Evolucion, Morrisey, Apogee.

PROFESSIONAL EXPERIENCE:

Confidential

Coordinator

Responsibilities:

Credentialing and Provider updates and changes.
Termination, Resignation letters, Confidential ’s.
Verifying provider information and sending to correct information to the appropriate payors via change report .
Processing provider office complains, data entry, Verify W9, Mail merge, all request processed via email, fax, and Special projects.

Confidential

Acute Schedule Coordinator \ Administrative Assistant

Responsibilities:

Customer service, Answering phone calls and Pages, Scheduling and managing the schedules of staff.
Managing a team of 48 teammates.
Follow up with hospitals and doctors on patient’s information and patient discharge.
Handling confidential information. Verify Patient information.
Ensure the timely and accurate completion of change requisitions, treatment logs, invoices and purchase orders.
Providing proper documentation and reports to management.
Providing coordination and supervision of acute care staff.
Payroll and time keep.

Confidential

Ward Clerk

Responsibilities:

Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.
Obtains necessary patient information - clinical, financial and demographic - from referral agency to initiate admissions process.
Performs general office duties including answering phones, greeting visitors and vendors, sorting mail, photocopying, faxing, ordering and maintaining supplies, and filing.
Compile and maintain medical records of both the in-center and home patients in the dialysis facility.
Store or dispose of obsolete files when appropriate.
Prepare Hemodialysis records for the following day’s activity.
Chart, post, and file appropriate information.
Prepare lab slips and tubes for routine and non-routine blood work; centrifuge the blood or refrigerate according to laboratory specifications after the draw is completed; pack the box for shipment and then direct these to the appropriate laboratory as required.
Coordinate transient patient paperwork. Also performs other duties as necessary.

Confidential

Project Coordinator Assistant

Responsibilities:

Customer service, Routed and assigned locations to be visited for recalls.
Support clients in the consumer goods industry.
Assist in the coordination of projects by managing the collection of data.
Primary areas of responsibility include: coordination of department communicationsIn a call center.

Confidential

Customer Service Rep.

Responsibilities:

Customer service, Patient accounts, Medical billing & follow-up.
Insurance verification via insurance company website and phone.
Post self pay payments & Insurance payment.
Processed and editing claims, Managed customer reports.
Worked accounts through queues, creating charge entry reports.
Adjustments to patient accounts.

Confidential

Technical Activation Support Specialist

Responsibilities:

Technical support, Customer service, Local number portability, Process orders through task queues.
Coordinate and process cutovers, Manage customer reports Troubleshooting, Telemetry Testing, Building & Resetting Voice mail.
Build & Reset User Name & Password.
Provision & Deprovision Cable, Home Telephones & Hsi.
Directory listing, Customer maintenance, Sales order entry, Repair, Quality control & Quality assurance, providing dial tone to the Technician, via phone and 2 way radio on the day on install, Dispatch, & Routing, Inventory input and output and Verify routs, also Scheduling and rescheduling customers and versus other jobs in a call center.

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