Grant Writer Resume
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SKILLS:
Microsoft Office, Avaya, CATI, Quest, Citrix/Siebel Systems, ICOMS, AESP/SSP, Empower, 61 wpm, ePC, WYSE
EXPERIENCE:
Confidential
Grant Writer
Responsibilities:
- Writing grants for profit and non - profit organizations Clayton, NC
Confidential, Clayton, NC
Customer Care Professional
Responsibilities:
- Received inbound calls working from home for luxury customers
- Planned trips and itineraries based upon client specifications and venue availability
- Researched and secured obscure items based upon customer requests
- Booked continental and international hotel, flight, car service, travel arrangements
Confidential, Clayton, NC
Customer Care Professional
Responsibilities:
- Managed high end credit and charge card portfolios via inbound calls
Confidential, Morrisville, NC
Inbound Sales Representative
Responsibilities:
- Receiving inbound sales calls for the purpose of selling cable products and services
Confidential, Raleigh, NC
Customer Service Representative
Responsibilities:
- Successfully managed high volume of inbound/outbound calls regarding healthcare enrollment
- Educated members on plan benefits under Medicare and MAPD policies
- Explained benefit coverage to providers and patients
- Reconciled claims and billing issues for enrollees and providers
Confidential, Clayton, NC
Independent Contractor
Responsibilities:
- Organized and promoted networking events
- Generated sales for high commission and market level exposure
- Created and maintained client database for future mailings and events
Confidential, Newark, NJ
Account Manager
Responsibilities:
- Successfully managed inbound/outbound calls
- Educated consumer on financial products and services
- Implemented collection transactions for various stages of accounts
- Informed and enrolled customers in debt management programs
- Consistently met individual and team goals
Confidential, Newark, NJ
Vocational Trainer
Responsibilities:
- Promoted to supervise and train a staff of eleven employees for field work
- Counseled clients to provide; job training, life skills assessment, and vocational placement
- Matched clients’ interests, aptitude, and personality characteristics for suitable employment
- Compiled occupational data for statistical purposes
- Recruited and created new jobs through interaction with private sector
- Public speaking at municipal and community events to promote program
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