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Sales Administrator/supervisor Resume

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SUMMARY:

To obtain a position with opportunities that utilizes my skills and provides advancement.

SKILLS:

  • MS Office (Word, Excel, Power Point, Outlook, Access)
  • Accounts payable and receivable
  • Human Resources (Peoplesoft and HRIS)
  • Remedy
  • Oracle
  • JD Edwards Accounting Systems
  • ADS Dispatch Systems
  • OMD/Vision, CSG, EAutomate and Cable Data systems

EMPLOYMENT:

Confidential

Sales Administrator/Supervisor

Responsibilities:

  • Responsible for maintaining calendars for scheduled in - house equipment demos, training, and meetings in Outlook.
  • Responsible for greeting current customers and prospective customers as well as vendors and delivery persons in a professional manner.
  • Created welcome signage for visitors and responsible for walk through of facilities prior to the arrival of planned visitors to create the ultimate visitor experience.
  • Responsible for assembly of visitor gift bags/take aways.
  • Sales Administrator and Interterritorial Coordinator
  • Supervisor of sales administrator
  • Review sales contract packages for accuracy
  • Liaison between sales management and leasing companies
  • Negotiate rates and dispute to overturn declined credit
  • Customer Account Research
  • Responsible for coordination of delivery of equipment shipped into Confidential territory for delivery
  • Responsible for setting up contracts for service and installation for equipment shipped into Confidential territory
  • Warehouse administrator in charge of inventory, shipping, receiving, and deliveries
  • Place incoming supply orders and insure delivery for customers
  • Invoicing of charge service tickets and supplies
  • Dispatch Technicians for service calls

Confidential

Customer Response Representative

Responsibilities:

  • Respond to customer needs for the repair and maintenance of office equipment
  • Dispatch 30 technicians to service calls in the bi-state area as far west as Sullivan, Mo and as far east as Nashville, IL using ADS dispatch system
  • Customer invoice and contract inquiries as well as troubleshooting
  • Research customer accounts for equipment and billing discrepancies
  • Accounts Receivables

Confidential

Executive Administrative Assistant

Responsibilities:

  • Written correspondence on behalf of a Director, Engineer, and Tech Ops Mgr
  • Arranged conference calls and reported minutes
  • Prepared slide presentations utilizing Powerpoint
  • Financial reporting as well as analyzing profit and loss reports for corporate
  • Accounts payable and cash reconciliation
  • Assisted in fiscal expense and capital budget process
  • Human resources including hiring, reports and time entry and tracking
  • Purchasing for the office and tracking of corporate p-card usage
  • Travel arrangements using corporate travel services
  • Organized, planned, and scheduled facilities for business meetings,department events, and incentive kickoffs

Service/Repair Dispatcher-Administrative Assistant

Confidential

Responsibilities:

  • Administrative support to Construction, Project, and Operations Managers
  • Dispatching, routing, paperwork and inventory tracking for technical staff
  • Organized and completed changeover to a paperless environment
  • Organized and developed system for underground cable locates
  • Developed bi-state (MO-IL) dispatch system for high speed data
  • Reporting of outages and Confidential . (Cumulative Leakage Index)
  • Compiled and analyzed data for reports submitted to the Confidential .
  • Troubleshooting and general inquiries by phone
  • Customer Service/Collections 1988-1992 & 1996-1997
  • Selling and saving current and potential subscribers
  • Inbound call activity to resolve billing, scheduling, and complaints
  • Maintained integrity of database for multiple dwelling units
  • Written correspondence to customers
  • Collections
  • Audited customer accounts during two database conversions
  • Inventory control, cash balancing, and ordering of supplies

Confidential

Network Monitor

Responsibilities:

  • Dispatched armored cars and other vendors for repair/replenishment of ATMs
  • Scheduled vendor meetings/security services for after hours service
  • Customer calls and research of captured or stolen cards
  • Monitored for fraudulent activity
  • Daily activity and cash level reports of the machines

Confidential

Main Office Administrative Assistant

Responsibilities:

  • Processing of Confidential registrations
  • Accounts receivable and commission-based payroll
  • Filing of all payroll and inventory backup

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