Sales Administrator/supervisor Resume
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SUMMARY:
To obtain a position with opportunities that utilizes my skills and provides advancement.
SKILLS:
- MS Office (Word, Excel, Power Point, Outlook, Access)
- Accounts payable and receivable
- Human Resources (Peoplesoft and HRIS)
- Remedy
- Oracle
- JD Edwards Accounting Systems
- ADS Dispatch Systems
- OMD/Vision, CSG, EAutomate and Cable Data systems
EMPLOYMENT:
Confidential
Sales Administrator/Supervisor
Responsibilities:
- Responsible for maintaining calendars for scheduled in - house equipment demos, training, and meetings in Outlook.
- Responsible for greeting current customers and prospective customers as well as vendors and delivery persons in a professional manner.
- Created welcome signage for visitors and responsible for walk through of facilities prior to the arrival of planned visitors to create the ultimate visitor experience.
- Responsible for assembly of visitor gift bags/take aways.
- Sales Administrator and Interterritorial Coordinator
- Supervisor of sales administrator
- Review sales contract packages for accuracy
- Liaison between sales management and leasing companies
- Negotiate rates and dispute to overturn declined credit
- Customer Account Research
- Responsible for coordination of delivery of equipment shipped into Confidential territory for delivery
- Responsible for setting up contracts for service and installation for equipment shipped into Confidential territory
- Warehouse administrator in charge of inventory, shipping, receiving, and deliveries
- Place incoming supply orders and insure delivery for customers
- Invoicing of charge service tickets and supplies
- Dispatch Technicians for service calls
Confidential
Customer Response Representative
Responsibilities:
- Respond to customer needs for the repair and maintenance of office equipment
- Dispatch 30 technicians to service calls in the bi-state area as far west as Sullivan, Mo and as far east as Nashville, IL using ADS dispatch system
- Customer invoice and contract inquiries as well as troubleshooting
- Research customer accounts for equipment and billing discrepancies
- Accounts Receivables
Confidential
Executive Administrative Assistant
Responsibilities:
- Written correspondence on behalf of a Director, Engineer, and Tech Ops Mgr
- Arranged conference calls and reported minutes
- Prepared slide presentations utilizing Powerpoint
- Financial reporting as well as analyzing profit and loss reports for corporate
- Accounts payable and cash reconciliation
- Assisted in fiscal expense and capital budget process
- Human resources including hiring, reports and time entry and tracking
- Purchasing for the office and tracking of corporate p-card usage
- Travel arrangements using corporate travel services
- Organized, planned, and scheduled facilities for business meetings,department events, and incentive kickoffs
Service/Repair Dispatcher-Administrative Assistant
Confidential
Responsibilities:
- Administrative support to Construction, Project, and Operations Managers
- Dispatching, routing, paperwork and inventory tracking for technical staff
- Organized and completed changeover to a paperless environment
- Organized and developed system for underground cable locates
- Developed bi-state (MO-IL) dispatch system for high speed data
- Reporting of outages and Confidential . (Cumulative Leakage Index)
- Compiled and analyzed data for reports submitted to the Confidential .
- Troubleshooting and general inquiries by phone
- Customer Service/Collections 1988-1992 & 1996-1997
- Selling and saving current and potential subscribers
- Inbound call activity to resolve billing, scheduling, and complaints
- Maintained integrity of database for multiple dwelling units
- Written correspondence to customers
- Collections
- Audited customer accounts during two database conversions
- Inventory control, cash balancing, and ordering of supplies
Confidential
Network Monitor
Responsibilities:
- Dispatched armored cars and other vendors for repair/replenishment of ATMs
- Scheduled vendor meetings/security services for after hours service
- Customer calls and research of captured or stolen cards
- Monitored for fraudulent activity
- Daily activity and cash level reports of the machines
Confidential
Main Office Administrative Assistant
Responsibilities:
- Processing of Confidential registrations
- Accounts receivable and commission-based payroll
- Filing of all payroll and inventory backup
