Claims Correspondence Processor Resume
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SUMMARY:
To learn new concepts and communicate ideas effectively and efficiently.
TECHNICAL PROFICIENCIES:
- Microsoft Office
- RoboHelp
- MadCap Flare
- Lotus Notes
- SharePoint
- PeopleSoft
- Outlook
- Excel
- PowerPoint
- Google Applications
- Active Directory
EXPERIENCE:
Confidential
Claims Correspondence Processor
Responsibilities:
- Distributed daily assignments for internal office staff
- Read, interpret, and respond to incoming correspondence
- Deliver documents to typists to complete and mail
Mailroom Clerk
Confidential
Responsibilities:
- Identified, sorted, and distributed misplaced mail
- Assisted with payroll checking and accounts payable printing and distribution
- Provided support in picking and packaging promotional materials
Contract Technician
Confidential
Responsibilities:
- Assembled and uploaded fully insured contracts online
- Primary point of contact for all fiscal and administrative contractual issues
- Monitor contract expenditures were in accordance with budgetary constraints
Team Leader
Confidential
Responsibilities:
- Assigned and reviewed legal documents for contracts
- Provided training for new employees
- Created and distributed reports
Contract Specialist
Confidential
Responsibilities:
- Created, uploaded, and updated legal documents
- Evaluate and monitor contract performance and compliance
- Analyze price proposals, financial reports, and other data
Business Analyst
Confidential
Responsibilities:
- Developed and implemented several Online Help Systems, RoboHelp, MadCap Flare
- Design new computer programs, Dental Info. System, DIS and Large & Spec. Group Benefits LSGB
- Identified issues and developed SOPs, ensured resources were utilized appropriately
Confidential
Personal Assistant
Responsibilities:
- Assisted with daily tasks, helped the Execs. run the company smoothly
- Scheduled Meetings, coordinated schedules
- Developed Business Plans, identify & define requirements
Project Coordinator
Confidential
Responsibilities:
- Accomplish work requirements by orienting, training, assigning, scheduling
- Customer Service, served as the link between external IT supp. & the end users
- Resolving Operational issues, identifying work process and technical improvements,
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