We provide IT Staff Augmentation Services!

T&e/amex Supervisor Resume

2.00 Rating

Charlotte, NC

PROFESSIONAL  EXPERIENCE:

Confidential, Charlotte, NC

T&E/AMEX Supervisor

Responsibilities:

  • Create and monitor daily work flow reports, and provide feedback to team members on performance.
  • Maintain all cash advances ensuring they are paid back in a timely manner.
  • Communicate and enforce all company policies and procedures.
  • Ensure that all required performance measures are met.
  • Actively participate in setting and following department goals, which provide excellent service, reliability and quality expectations.
  • Provide coaching, training, daily oversight and reporting of activities related to T&E and American Express.
  • Increase team productivity and motivation.
  • Assist team with escalated customer issues.
  • Prepare annual evaluations and provide feedback.
  • Ensure Kronos payroll system is properly accounted for and accurately updated for the team.
  • Ensure team is adhering to schedule so as to meet and exceed objectives.

Confidential, Charlotte, NC

P - Card Lead

Responsibilities:

  • Act as liaison between Confidential and the Confidential
  • Process all new applications and update relevant cardholder information utilizing PeopleSoft and Payment Net. Including Hierarchy changes, default coding changes, limit changes, name and address changes.
  • Maintain all P-Card applications and monthly P-Card statements received from Confidential .
  • Verify all monthly statement have been received from each cardholder.
  • Assure monthly Division report has been properly approved by the Finance Approver.
  • Report any policy and procedure violations found to management.
  • Assist Division Finance Approvers and or Confidential with any issues pertaining to the p-cards in a timely manner.

Confidential, Charlotte, NC

P-Card Administrator

Responsibilities:

  • Preform review of cardholder transactions for proper coding, business descriptions, valid receipt, are properly approved and that transactions are in compliance with the p-card policy.
  • Making sure all Confidential have reconciled their transactions and submitted their P-Card reports by the appropriate deadlines.
  • Distribute P-Card & Policy Procedure Manual to all new Confidential .
  • Train each cardholder on Policy and Procedures.
  • Monitor unreconciled transactions.
  • Checking to make sure the P-Card is being used within the TWC guidelines.
  • Obtain and retain signed Cardholder Agreements when issuing new cards.

Confidential, Ballantyne, NC

Order Management Rep-QC

Responsibilities:

  • QC the Service Requests that come in to SalesForce, checking for errors on the Service Request and on the contracts. Making sure all documents are in order and correct, looking in ICOMS to see if address is existing and serviceable. Routing the Service Request to an Order Manager to be processed and scheduled for install.

Confidential, Charlotte, NC

Field Supervisor

Responsibilities:

  • Sort incoming mail and overnight packages and prepare them for scanning.
  • Enter invoices from OnBase into PeopleSoft watching for errors and inputting correct information.
  • Research past due invoices and statements to ensure correct billing.
  • Call vendors for past due invoices to have them faxed for proper payment.

Confidential, Charlotte, NC

Facilities Clerk

Responsibilities:

  • Sort incoming mail and overnight packages and preparing outgoing mail.
  • Insure smooth operation of office copy and other equipment and stocking supplies.
  • Stock pantry items, set up equipment as needed in conference/training rooms.
  • Provide shuttle service to handicapped employees and visitors between the parking garage and the building.

Confidential, Monroe, NC

Tap Auditor

Responsibilities:

  • Perform simple reconnects/disconnects or upgrades/downgrades to cable service.
  • Disconnect illegal or unauthorized cable service and report it to supervisor.
  • Record data and informational requirements of the department, including written and computerized data.

Confidential, Monroe, NC

Store Manager

Responsibilities:

  • Customer service, ordering, cost of sales, price changes, daily inventory tracking, employee scheduling, daily store reports, cash management, and bank deposits.

Confidential, Monroe, NC

Department Manager

Responsibilities:

  • Customer service, answer questions, ordering, daily reports, inventory, reviewing sales forecast, and price changes.

Confidential, Monroe, NC

Field Supervisor

Responsibilities:

  • Supervise field utility survey crew, coordinate with customer, data entry, daily and weekly progress reports, and prepare weekly payroll and expense reports.

Confidential, Fredericksburg, VA

Customer Service Rep

Responsibilities:

  • Answer multiple phone lines, client and insurance coordination, data entry, cash management, daily dispatch reports, customer ordering, inventory reporting, and front end management.

We'd love your feedback!