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Voip Integrator Resume

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Plano, TexaS

SUMMARY:

  • Over thirty years of experience in networking, operating and maintaining enterprise communication systems, testing/support of carrier class networks.
  • Experience in optical transmission equipment, including Nortel OC - 48, OC-12, and OC-3, Fujitsu ADM’s, in addition to digital switching equipment.
  • Solid knowledge base in the operation, administration, maintenance, provisioning, and planning of multi vendor networks and facilities.
  • Extensive knowledge of SS7, ISDN, and CAS protocols.Product knowledge includes: Sun Servers running Sun Solaris, Veraz soft switches, Tekelec STP’s, Media Gateways, Juniper M10, Juniper M7i, Foundry Fast Iron Ethernet switches, Cisco 6500’s, ACME SBC/SBC Transcoder, Convedia Media Servers, Tellabs Titan 5500 and 530 DACS, Fujitsu Flashwave 4300 ADM’s, DMS 250/500/GSP, DMS 250/300’s, SL-1 / Meridian PBX’s, and SL-10, DPN-50 x.25 packet data switches.
  • Tektronics Geoprobe and Spectra SS7 test systems. In addition expertise in the Pre and Post paid calling card platforms and voice mail systems running on the following platforms: SCO Unix, SUN Solaris and Confidential OS2. NOC monitoring systems worked on include Netcool, Netsmart, OpenNMS, Remedy, OTRS, TransNav, and TN-Xpert. Also, test and turn-up and maintenance of DS0, DS1, DS3, and Sonet facilities.

PROFESSIONAL EXPERIENCE:

Confidential, Plano, Texas

VOIP Integrator

Responsibilities:

  • Responsible for the integration of the Confidential G9/C3 nodes into the Verizon
  • Wireless network.
  • Perform quality audit inspections of installed sites prior to integration.

Confidential, Allen, Texas

Systems Engineer

Responsibilities:

  • Responsible for creating test procedures to trouble shoot and identify faulty hardware components.

Confidential, Plano, Texas

NOC Support

Responsibilities:

  • Responsible for monitoring the various Transport Systems which include ( Fujitsu, Nortel, Cisco, Ciena, and Tellabs) .
  • The monitoring systems used are NetCool NMS and Tellabs 7194, Nortel Preside, Cisco CTM, Ciena MTM, and Fujitsu Netsmart, EMS’s .

Confidential, Frisco, Texas

Tier II / Provisioning Engineer

Responsibilities:

  • Responsible for trunk building, test and turn up in a Sonus soft switching network.
  • Troubleshooting of customer problems escalated to the Tier 2 level.
  • Also was responsible for provisioning the transport network for the carrier facilities onto a Cisco 15454 network.

Confidential

Test Engineer

Responsibilities:

  • Responsible for the test and turn up of additional bandwidth required for the iPhone/iPad deployments.
  • This included the verification of configurations in the Ericsson NodeB/Tellabs MSN/Ericsson RNC.
  • In addition, performed trunk building in the Nortel Confidential devices which were needed for switch to switch handoff.

Confidential

NOC Support

Responsibilities:

  • Responsible for the implementation of a commercial NOC offering via Confidential .
  • The NOC utilized Netcool, TransNav, TN-Xpert, Netsmart, and Confidential for their monitoring platforms.

Confidential, Dallas, Texas

Senior Engineer

Responsibilities:

  • Lead support engineer for customer trouble escalation from the customer service organization.
  • Technical lead for the migration of the legacy network to the next generation VOIP network utilizing Veraz Soft switches.
  • Lead engineer for front end processor hardware upgrades for DMS 250’s and SPM upgrades network wide 9 DMS-250/500 switches
  • Responsible for investigating ISDN, SS7 and other issues related to customer equipment issues.
  • Assisted the planning and provisioning of the circuits in the cutover to the voice over IP switch.

Confidential, Richardson, Texas

Engineer-Member of Scientific Staff

Responsibilities:

  • Member of tiger team for the new SPM product line which included supporting all customers for technical assistance until the other support teams came up to speed.
  • Supported the XA Core hardware conversions/upgrades for entire Confidential & Confidential network consisting of 80 DMS-250/500 switches
  • Responsible for maintaining the software integrity of the switches and adding newly release patches and hot fixes as necessary.
  • Extensive troubleshooting of Confidential & Confidential ’s TCP/IP switch connectivity.
  • Conducted log traces to monitor problem areas.

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