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Administrative Assistant Resume

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Pikesville, MD

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SUMMARY:

  • Various experiences working in legal, marketing and employee benefits administration.
  • Strengths in project management, teamwork, and excellent communication skills.
  • Creates effective procedures and processes for overall client satisfaction.
  • Hard worker, loyal, and extremely reliable.

TECHNICAL SKILLS:

Word, Excel, PowerPoint, Access, Lotus Notes, Outlook, Exstream, Adobe Acrobat, Google, Bing

PROFESSIONAL EXPERIENCE:

Confidential, Pikesville, MD

Administrative Assistant

Responsibilities:

  • Process embroidery orders for school uniforms
  • Process custom embroidery orders for various business
  • Create embroidery designs
  • Research trends in embroidery
  • Log orders to track inventory

Administrative Assistant

Confidential, Owings Mills, MD

Responsibilities:

  • Created and compiled databases to assist with communication mailers
  • Organized and supervised large - scale project mailings for sales kits
  • Administered travel arrangements for a global corporation
  • Maintained office needs such as supplies, faxes and package delivery
  • Prepared and proofread memos, contracts, and various documents
  • Analyzed survey results and compiled data for many marketing projects
  • Updated forms for branding and language consistency as instructed
  • Set up audio equipment and ordered catering for meetings.
  • Hosted office morale boosters

Coordinator

Confidential

Responsibilities:

  • Created personalized gift baskets for baby showers, birthday parties etc.
  • Organized and supervised themed events
  • Taught summer arts and crafts classes at the local community center
  • Designed clothes and bags by crocheting and knitting
  • Designed and baked homemade cakes and cupcakes for events

Assistant Project Manager

Confidential, Owings Mills, MD

Responsibilities:

  • Designed Total Compensation Statements for high to mid-level companies
  • Managed projects with various clients in a timely manner
  • Configured data and print templates for benefits statements using software by Exstream
  • Maintained several databases for prospective clients
  • Ordered and distributed giveaways for various conventions
  • Re-designed and packaged communications for sales kits
  • Served as a Marketing Assistant and promoted to Assistant Project Manager.

Coordinator

Confidential

Responsibilities:

  • Created personalized gift baskets for baby showers, birthday parties etc.
  • Organized and supervised themed events
  • Taught summer arts and crafts classes at the local community center
  • Designed clothes and bags by crocheting and knitting

Assistant Project Manager

Confidential, Owings Mills, MD

Responsibilities:

  • Created project scopes and timelines for open enrollment implementation
  • Coordinated projects with team members to set up IVR and websites
  • Tested IVR systems and websites to ensure accuracy and functionality
  • Researched and resolved client and customers service needs
  • Served as a Senior Customer Service Representative and was promoted to Plan Administrator then to Assistant Project Manager

Benefits Manager

Confidential, Baltimore, MD

Responsibilities:

  • Created and distributed insurance benefit information to over 300 employees
  • Served as liaison between employees and healthcare providers
  • Produced an Administrator’s Manual to reduce high volumes of calls for administrative assistance
  • Developed and coordinated a local Human Resources Department
  • Assisted Marketing Department in promoting office functions

Legal Administrative Assistant

Confidential, Baltimore, MD

Responsibilities:

  • Created a training manual for newly hired employees
  • Assisted in the training of new employees on office functions and policies
  • Processed legal documents associated with clients, physicians and court systems
  • Transcribed dictation via dictaphone
  • Served as back up to the Office Manager

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