PROFESSIONAL SUMMARY:

Successfully employed in numbers of large - scale transformation projects in the role of OSS\BSS business analyst, Project Manager, IT\Network integration lead, enterprise\solution architect, include service and network provisioning, network element and circuit configuration, real-time billing, quotation, authentication, authorization and accounting systems, fault and performance management systems, customer premises equipment management, network inventory.

SKILLS:

Methodology, Process: Full SDLC, Agile, Scrum, Lean, Rational Unified Process (RUP), Use Cases, Business Process Re-Engineering, UML, Oriented Analysis (OOA), Object Oriented Design (OOD), Model Driven Architecture (MDA), Model Driven Development (MDD), Test Driven Development (TDD), V-model development.

TM-Forum standards: SID, eTOM, TAM

Network standards: ITU, IETF RFC, BBF TR.

Confidential MANO framework:

3GPP : billing & charging architecture framework, Other standards applied to Network, BSS&OSS systems architecture, network management systems.

AAA protocols: RADIUS , Diameter -DCCA , TACACS, DHCP, NAT, CPE provisioning, TR-069, Zero-touch configuration.

PROJECT EXPERIENCE:

OSS Project Consultant

Confidential

Responsibilities:

• Performed stakeholders requirements analysis
• Created a framework for a target architecture in TTM, WFM and NRI domains.
• Described key system requirements for target components.
• Defined an approach to a transition architecture, a step-by-step roadmap.
• Set up an agile-driven development approach:
• Conducted interviews with key stakeholders to establish a scrum-based approach:
• Formulated and then agreed and approved by concerned parties business needs and key success factors.
• Writing epics based on business needs learned.
• Sorting and break down those epics to system-bound user stories.
• Evaluated and rated with teams those stories into sprint points.
• Prioritise and created a backlog of systems involved in the project
• Established features delivery roadmap for business sponsors.
• OTT video streaming for Confidential ;
• VoIP/SIP-fixed convergent services
• WiFi service management platform;
• Telco Cloud services (DDoS protection, Firewall, Cloud CPE);
• Cloud CCTV security services;

Confidential

Product Owner \ Soluion Delivery

Responsibilities:

• Learned, investigated and determined customer's business needs and project goals.
• Prepared technical & business parts of a response to RFPs and RFIs.
• Defined a business outcome, solution gaps, and performed use-cases adjustment.
• Created the delivery matrix for the agile-based approach.
• Writing business goals based on a series of interviews with a client.
• Creating a customer experience epics based on goals set up by a client.
• Divided those epics into simple user-stories within involved components of a solution.
• Based on points and feedback from development teams to prioritize user-stories and define sprints content.
• Conducted analysis and design of E2E scenarios, user stories, and use-cases.

Confidential

IT Project Manager

Responsibilities:

• Prepared project RFI & RFP, established project objectives, set achievable goals of ACS TR-069 project.
• Conducted interview meeting to determine product design.
• Coordinated with primary stakeholders to promoting project goals and architectural concepts within the company.
• Elaborated overall strategy and documentation planned for each stage of the work.
• Managed and led multi-disciplinary teams.
• Kept the project on schedule and within budget while serving as project leader.
• Heterogeneous network integration - the full stack of wireline technologies (ADSL/GPON/FTTB)
• Complex IT system environment (7 territorial branches with divided IT landscape)
• Region-specific service models (79 regional branches)
• Multi-vendor legacy CPE range
• Requirements and scope management, prioritizing project goals
• Device troubleshooting in a Technical support process.
• Zero - touch CPE configuration.
• Universal cross-regional CPE interoperability.
• Installation process standardization

Confidential

IT Business Analyst / Product Owner

Responsibilities:

• Maintained and enhanced an existent broadband BSS/OSS multi-component solution
• Interacted with the principal stakeholders to learn their needs and demands.
• Business requirements analysis, performed requirements decomposition to each component.
• Created business specifications and functional solution architecture.
• Based on requirements created simple action-based user-stories.
• Get those stories evaluated by a development team
• Based on story points created joint release and sprints plan
• To present a timeline and features delivery roadmap to business sponsors & stakeholders.
• Determine Product design features based on requirements analysis performed
• Product & Offering catalog,
• Order Fulfillment (COM, SOM),
• Rating & Charging,
• Billing & Invoicing;
• Account receivables,
• Ballance management,
• Payments.

Confidential

Head of service planning and design

Responsibilities:

• Advocated client needs in Product development process.
• Investigated, measured and evaluated current customer service practices and policies in the technical department.
• Determined areas of responsibility and KPIs for support and field departments.
• Created business/product requirements and specifications for IT systems.

Confidential

Responsibilities:

• Supported a service & an IP infrastructure for the Beeline WiFi service (then-Golden WiFi).
• Solved and conducted root-cause analysis for clients and network related trouble tickets.
• Generated a knowledge-base and a training documentation.