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Office Coordinator Resume

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Saint Louis, MO

SUMMARY:

To obtain a challenging position within a progressive organization that provides opportunities to advance, utilize and strengthen my skills and experience within the business industry.

SPECIAL SKILLS:

  • Word processing Alpha/Numeric Filing Heavy Multi - Phone Volume
  • Problem Solving National SMS Data Entry
  • 10-Key Provisioning Trunk Master
  • Turks ICOMS CMS
  • SOA WISE Tracker
  • Verigate Multitasking Microsoft Outlook
  • Microsoft Word Microsoft Excel

EXPERIENCE:

Confidential, Saint Louis, MO

Office Coordinator

Responsibilities:

  • Create updates to company spreadsheets, policies, and procedure forms
  • Forward client referrals
  • Inquire on client referrals to DSDS
  • Verify Monthly Employee Exclusion Lists
  • Conduct Monthly CDS client calls
  • Verify citizenship of current employees
  • Create and update employee training forms
  • Perform as receptionist when needed i.e lunch or breaks

Confidential, Saint Louis, MO

OFFICE COORDINATOR

Responsibilities:

  • Patient scheduling and applied payments
  • Data entry for patient records
  • Patient Care - Hydro Therapy, Traction, Ice and E-stems
  • Make appropriate updates to company spreadsheets, policies and procedure forms as requested or needed
  • Prepare Information Packets
  • Develop x-ray film

Confidential, Saint Louis, MO

Order Coordinator

Responsibilities:

  • Troubleshooting installation issues with technicians on telephone installs
  • Maintaining spread sheets on installation completions
  • Training of new employees
  • Network switch provisioning
  • Activation in SOA for all porting related calls

Confidential, Saint Louis, MO

Representive

Responsibilities:

  • Completed monthly PMI/Investor reports
  • Applied payments
  • Heavy customer relations
  • Furnished credit inquiries to financing companies
  • Collections

Confidential, Saint Louis, MO

POTs Provisioner

Responsibilities:

  • Provisioned customer orders for voice services
  • Coordinate Confidential orders, order tracking, circuit design
  • Monitor and track daily through the proper stages/queues in a timely manner
  • Resolve any jeopardy issues with the Confidential or Confidential and communicate extensively with sales/customer service regarding any escalation/problems that may occur with installation circuits.

Confidential, Saint Louis, MO

Group/Tech

Responsibilities:

  • Responsible for creating and updating customer trouble tickets for their toll free service, calling cards, 1+ANI’s, and Voice Circuits for domestic and international customers
  • Created Toll Free test numbers
  • Updated customers with the progress of the restoration of phone troubles
  • Assisted in creating Department Methods and Procedures

Confidential, Saint Louis, MO

Representitive

Responsibilities:

  • Completed monthly PMI/Investor reports
  • Applied payments
  • Heavy customer relations
  • Furnished credit inquiries to furnishing companies

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