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Loan Originator Resume

2.00/5 (Submit Your Rating)

Plano, TexaS

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SUMMARY:

To obtain a position that will strengthen my communication & computer skills to gain the knowledge needed to pursue a future career in the IT & Marketing field. Also looking to utilize my skills and experience to provide solutions that will benefit long term and bring positive business results.

SKILLS:

  • Professional Communication Skills
  • Fast Immediate Learner
  • Computer Knowledge (Microsoft Office Programs: Word, Excel, PowerPoint, Outlook, Access)
  • Goal - Oriented
  • Great People Skills
  • Strong

EXPERIENCE:

Confidential, Plano, Texas

Loan Originator

Responsibilities:

  • Took inbound calls throughout the day walking customers through the auto loan application process, checking their proof of income, verified any fraud alerts, gave full break down on how our products worked, and advised them the basic requirements needed to finance a vehicle.
  • made outbound calls to customer employers if needed to finalize proof of income, took security Confidential with customer provided by the credit bureau, sent out daily recaps and best practices to my team during team huddles, and reached out to car dealerships if needed to finalize the auto loan.

Confidential, Lewisville, Texas

Customer Service Representative

Responsibilities:

  • Took inbound calls helping customers and field techs set up & register accounts, set up sales & upgrades, processing payments, scheduling treatments and inspections for our pest control services.
  • Also assist customers with billing issues, lowering rates, crediting accounts, getting a hold of local branch offices for further service when requested, & taking escalated calls in Resolutions role.

Confidential, Lewisville, Texas

Technical Support Specialist

Responsibilities:

  • Worked in call center environment taking help desk/ field service inbound calls giving full offered technical support to customers and technicians, registering units, programming devices & vehicles, setting up accounts, placing orders for the customers, checking warranties and doing any additional troubleshooting work if needed.

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