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Assistant Manager Resume

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Port Reading, NJ

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Objective

  • To use my managerial, communication and people skills in a human resources position that offers exposure to benefits administration and employee on-boarding.

CORE COMPETENCIES

  • Management, Screening/Interviewing, Customer Service, Payroll, Recruitment, Conflict Resolution, Supervision, Sales and Leadership related

PROFESSIONAL Experience

MANAGEMENT/HUMAN RESOURCES

Confidential, Woodbridge, NJ
Assistant Manager

07/2010 - Present

Manage the store in accordance with the company policy and procedures
Assume responsibility for the operations of a store in the absence of the Store Manager
Developed a team that maximized daily sales goals
Interpret and communicate Human Resources policies and procedures to new hires
Resolve employee grievances, avoiding potential lawsuits against the company
Recruit, screen and interview to fulfill sales positions
Developed a self-audit checklist to ensure that store policies and procedures were met, resulting in above
acceptable audit scores
Process and manage payroll

CUSTOMER SERVICES/SALES

Confidential, Lawrenceville, NJ
Lead Brand Rep 05/2007 - 04/2010

  • Successfully developed a combination of retail selling skills
    Greeted customers and determined their specific needs
    Handledcustomer problems with patience and sensitivity
  • Followed up, encouraging customers to return, generating repeat business
    Exceeded project deadlines set by Store Manager

Confidential, Beckley, WV
Hostess 10/2006 - 01/2007

  • Resolved patron complaints
    Scheduled dining reservations and arranged parties
    Supervised and coordinated activities of dining room personnel to provide fast and courteous service to patrons
Education
  • B.A. in Psychology and Secondary Education
  • 01/2007- 05/2011

technical Skills

  • Proficient in Microsoft Word, PowerPoint and Excel.

LEADERSHIP AND ACTIVITIES

  • Vice President, Student Alumni Council
  • Delta Phi Epsilon Sorority

References available upon request

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