Staff Engineer Resume San Diego, CA - Hire IT People

SUMMARY:

Salesforce architect and senior apex developer supporting enterprise business processes
Experienced IT senior manager in operations, systems design and software development
Extensive experience managing small to large technical staffs in diverse industries
Proven ability to rapidly learn and apply new technologies in a fast paced environment

PROFESSIONAL EXPERIENCE:

Confidential, San Diego, CA

Staff Engineer

Responsibilities:

Lead engineer for the team responsible for 6 separate Salesforce orgs with up to 5,000 internal users and 40,000 portal users.
Meet with business process stakeholders to translate automation requests into Salesforce schema and apex requirements.
Significant apex development experience in enterprise level applications using API, webservices, Salesforce - to-Salesforce and email-to-apex technologies to connect Salesforce orgs to each other and to back-end data systems.
Designed, built & deployed generic SOAP web-services that allow any SFDC org or external system to read/write to SFDC using a custom discreet security model.

Confidential, La Jolla, CA

Executive Director of Technology

Responsibilities:

Responsible for all IT services necessary to support a user community of 1,200 students, educators, and administrators.
Manage IT staff and equipment with an annual budget of one million dollars.
Developed and implemented a multi-million dollar multi-year technology strategic plan for technology improvement across the entire business.
Reduced annual capital replacement costs by over 70% by initiating, developing, testing and migrating a majority of servers to virtual hosts.

Confidential, San Mateo, CA

Senior Consultant

Responsibilities:

Created custom Salesforce.com applications to meet client requirements.
Wrote custom controls using java, apex and javascript to enhance SalesForce.com functionality beyond the out-of-the box capability.
Performed detailed business analysis of customer business processes to model work flow and data requirements for migration to Salesforce.com platform.
Certified Salesforce Level II Consultant, Service & Support.

Confidential, San Diego, CA

Manager of Operations

Responsibilities:

Prepared project plans and budgets for system maintenance and upgrades.
Reviewed specifications for out-sourced hosting and manage transition process.
Worked with business owners to upgrade IT infrastructure to meet evolving business needs.
Managed technical staff supporting mission critical servers (over 75 in 3 locations) and diverse operating systems including Windows, Linux and Unix.

Confidential, San Diego, CA

Consultant

Responsibilities:

Provided services to small and mid-sized businesses in areas of business management, technology acquisition, and network infrastructure. Created cost effective solutions to technical problems and assisted in implementation of same.

Confidential, San Diego, CA

Director Integration Engineering

Responsibilities:

Created project plans for software development, mentored staff engineers and reviewed architectural decisions.
Developed custom web interfaces for new software version and created HTML/Javascript code for same.
Managed engineering staff responsible for creation of software custom interfaces between company kiosks and client Point-of-Sale systems.
Assisted operations support staff in resolution of unique technical issues.
Interfaced with QA department for review of test plans and resolution of new bugs identified.

Confidential, Carlsbad, CA

VP of Technology

Responsibilities:

Technical representative on all sales and marketing presentations. Met client managers and technical staff to define unique needs and draft proposed solutions.
Coordinated with marketing and technical staff to develop and refine new products for commercial sale. Personally created several new offerings that resulted in significant customer contracts.
Initiated, researched, negotiated and completed a migration from managed hosting to self-managed leased rack space resulting in significant increase in operating reliability and reduced costs by 46%.
Troubleshot and repaired all internal hardware. For non-mission critical hardware, transitioned to custom construction saving an average of 38% on workstations and 22% on servers.