Assistant Property Manager 2008-2009
Confidential,
Waterbury, CT

• Assistant to property manager - acting supervisor when Property Manager is off site
• Reconcile accounting discrepancies
• Proficient in Yardi/MPW/MRI/Outlook/Microsoft/Onesite & Accounting Software
• Handle Legal cases with Attorney for Evictions and non-compliance cases
• Heavy phone volume from tenants and vendors
• Assist staff with tenant related issues to provide satisfaction to all tenants
• Assist with training new employees onsite or at another location
• Strives to keep delinquency low and increase company profitability
• Process and prepare purchase orders based on multiple budgets
• Process A/R and A/P
• Assists other departments with emergency situations and achieving deadlines
• Schedule appointments for staff
• Enters cash receipts & daily bank deposits
• Responsible for daily, weekly and monthly cash reporting
• Assists PM with all lease violations and tenant correspondence
• Responsible for all account payables and preparing management related purchase orders
• Responsible for gathering information related to BAD DEBT
• Notarize Paperwork & assist with recertification's as needed
• Assist Property Manager with reports and answering phones

Assistant Property Manager 2007-2008
Confidential,
Hartford, CT

• Assistant to property manager - acting supervisor when Property Manager is off site
• Handle Legal cases with Attorney for Evictions and non-compliance cases
• Handles tenant complaints and inquiries before forwarding to the Property Manager
• Enters cash receipts & daily bank deposits
• Enters transactions & adjustments
• Responsible for daily, weekly and monthly cash reporting
• Prepares payroll for Home Office
• Posts Section 8 Existing voucher payments
• Updates Section 8 Existing Annual Renewals and Changes
• Processes Section 8 Existing upcoming renewals
• Assists PM with all lease violations and tenant correspondence
• Responsible for all account payables and preparing management related purchase orders
• Responsible for special claims
• Assists PM with running reports
• Assists PM with Tenant Delinquencies
• Responsible for gathering information related to BAD DEBT
• Monitor inspection paperwork and subsidy payments at multiple sites

Property Manager 2006-2007
Confidential,
Bristol, CT

• Collection and posting of all A/R Payments
• Weekly reporting and month end account reports
• Analization of monthly Cash Flow and Field Manger Reports
• Leasing of Apartments via email, phone, fax and visits
• Marketing & online advertising of property
• Problem resolution with vendors & residents
• 1 person office, solely responsible for everything to run an apartment community

Assistant Property Manager 2000-2006
Confidential,
Tampa, FL

• Act as primary contact for tenants and vendors in building
• Oversee and coordinate construction of new tenant and vacant spaces
• Assist new tenants with carpet, base, paint etc. selections
• Assist leasing personnel with renting available space & showing to prospect tenants in their absence
• Enforce compliance with insurance requirements for tenants & contractors
• Prepare payroll for processing and record all vacation, sick time etc.
• Assign project lists and daily work orders for repairs to Engineers
• Assist Property Manager with yearly budget and ongoing projects
• Obtain W-9 forms for all new vendors with Certificates of Insurance
• Document all service requests by tenants and dispatch via Nextel radio if Emergency
• Evaluate office production, revise procedures or new forms to improve efficiency of work flow
• Schedule vendors to come out when work can not be done in-house and negotiate an acceptable price
• Oversee renovations to Lobby Area, common areas and restrooms on each of the floors
• Processing payables for payment into the system by coding and allocating the cost as appropriate.
• Plan luncheons and quarterly events for tenants
• Order new signage, keys etc. for new tenants moving in.
• Monitor all late payments not received by tenants. Mail appropriate letters and follow up with phone calls until payment is received
• Verify all rent increases or changes in Operating Expenses for upcoming month and notify tenant in advance.
• Resolve employee scheduling conflicts or personnel issues with office staff, Engineers, Janitorial or Security Officers.
• Meet with tenants to promote good personal relations and show personal attention to any concerns or questions they may have
• Develop, revise and maintain property manuals for each property
• Knowledge of HVAC systems and was involved with replacement of chillers for 286,000 sq. ft. building last month.
• Extensive vendor list with relationships with each one allowing any tenant issues regarding HVAC, Plumbing, Keys, Electrical etc. to be addressed immediately resolving issues expeditiously.
• Assist Accountant with bank deposits and reports when needed

Positions held from 1990-2000

• Cigna Insurance-Farmington, CT-Medical claims processor
• The Bank of Southington-Forestville, CT-Customer Service
• Quest Diagnosics Lab Call Center-Wallingford, CT-Customer Service Team Leader
• The Hartford Insurance - Southington, CT-assist various depts..
• Papa Johns Pizza-Tampa, Fl-cashier, prepare food

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