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Lab Technician Resume

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Baltimore, MarylanD

TECHNICAL SKILLS:

  • Skilled with Windows Operating systems
  • Comprehensive knowledge of all Microsoft Office programs
  • Organization skills with extensive file management
  • Rounded experience of office duties
  • Excellent communication and problem solving skills
  • Proficient at project management
  • Provides exceptional customer support
  • Experienced with Adobe Acrobat
  • Researching emerging technology
  • HTML and CSS
  • Java, Python, JavaScript, MySQL, and PHP

CAREER EXPERIENCE:

Confidential, Baltimore, Maryland

Lab Technician

Responsibilities:

  • Submitting/Completed various help desk tickets
  • Rebuilding Desktop computers/Installing virtual machine images
  • Monitoring and assisting students within Confidential lab
  • Creating documentation for the 5 current Confidential Labs
  • Cleaning and moving equipment to storage facilities
  • Installing requested programs in Confidential labs for students and faculty

Confidential, Baltimore, Maryland

Office Clerk

Responsibilities:

  • Posting daily payment to garnished accounts and calculating monthly interest accrued on the accounts ranging from 20 to 35 accounts a day.
  • Reviewing Confidential list to determine a defendant’s current wages and contacting garnishees to initiate payments.
  • Purged inactive accounts and sent documents to scanning.
  • Submit requests for transferal of payment from overpaid accounts to active accounts.
  • Compiling payments and accrued interest from accounts and siting sources of the payments for monthly reports ( Confidential ) then mailing a copy to both the defendant and the garnishee ranging from 4 to 12 a day.
  • Typing small balance write offs on accounts with small overpayments or system differences to submit to the accounting department for corrections.
  • Typing up refund requests for defendants who overpay accounts and submitting to the accounting department to send out a return check.
  • Typing, copying, and mailing out garnishments, order of satisfactions, and dismissals to courts, garnishees, and defendants.
  • Interfiling garnishments, order of satisfaction’s, dismissals and additional information
  • Demonstrates attention to detail and requires mental/visual acuity.
  • Handling customer calls received through the Confidential lines throughout the day.

Confidential, Baltimore, Maryland

Office Assistant

Responsibilities:

  • Answered phone calls in a friendly and attentive manner while determining the proper department to forward calls if unable to answer questions personally.
  • Organized and stored high volumes files while verifying consistency and completeness with both electronic and paper forms in preparation for offsite and onsite storage.
  • Conducted orientations for up to 20 students per day to familiarize these new students with a necessary information for college success including Blackboard, a website used to take classes, check grades, and more.
  • Assisted students in registration while interacting with appropriate offices to assist students with financial, academic, and other needs as they arose.
  • Communicated effectively with students, parents, faculty and staff while ensuring that all needs have been met.

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