Lab Technician Resume
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Baltimore, MarylanD
TECHNICAL SKILLS:
- Skilled with Windows Operating systems
- Comprehensive knowledge of all Microsoft Office programs
- Organization skills with extensive file management
- Rounded experience of office duties
- Excellent communication and problem solving skills
- Proficient at project management
- Provides exceptional customer support
- Experienced with Adobe Acrobat
- Researching emerging technology
- HTML and CSS
- Java, Python, JavaScript, MySQL, and PHP
CAREER EXPERIENCE:
Confidential, Baltimore, Maryland
Lab Technician
Responsibilities:
- Submitting/Completed various help desk tickets
- Rebuilding Desktop computers/Installing virtual machine images
- Monitoring and assisting students within Confidential lab
- Creating documentation for the 5 current Confidential Labs
- Cleaning and moving equipment to storage facilities
- Installing requested programs in Confidential labs for students and faculty
Confidential, Baltimore, Maryland
Office Clerk
Responsibilities:
- Posting daily payment to garnished accounts and calculating monthly interest accrued on the accounts ranging from 20 to 35 accounts a day.
- Reviewing Confidential list to determine a defendant’s current wages and contacting garnishees to initiate payments.
- Purged inactive accounts and sent documents to scanning.
- Submit requests for transferal of payment from overpaid accounts to active accounts.
- Compiling payments and accrued interest from accounts and siting sources of the payments for monthly reports ( Confidential ) then mailing a copy to both the defendant and the garnishee ranging from 4 to 12 a day.
- Typing small balance write offs on accounts with small overpayments or system differences to submit to the accounting department for corrections.
- Typing up refund requests for defendants who overpay accounts and submitting to the accounting department to send out a return check.
- Typing, copying, and mailing out garnishments, order of satisfactions, and dismissals to courts, garnishees, and defendants.
- Interfiling garnishments, order of satisfaction’s, dismissals and additional information
- Demonstrates attention to detail and requires mental/visual acuity.
- Handling customer calls received through the Confidential lines throughout the day.
Confidential, Baltimore, Maryland
Office Assistant
Responsibilities:
- Answered phone calls in a friendly and attentive manner while determining the proper department to forward calls if unable to answer questions personally.
- Organized and stored high volumes files while verifying consistency and completeness with both electronic and paper forms in preparation for offsite and onsite storage.
- Conducted orientations for up to 20 students per day to familiarize these new students with a necessary information for college success including Blackboard, a website used to take classes, check grades, and more.
- Assisted students in registration while interacting with appropriate offices to assist students with financial, academic, and other needs as they arose.
- Communicated effectively with students, parents, faculty and staff while ensuring that all needs have been met.
