Sales Associate Resume Wake Forest, NC - Hire IT People

Overview
Ambitious, independent individual with concentration in computer literacy. Able to successfully execute multiple tasks in timely manner. Possesses excellent customer service skills succeeding four years prior experience.

Summary of Skills
Customer Service
Conversational Spanish
General Office Skills
70 + WPM
Word Processing
10 key, Data Entry
Microsoft Office Suite 1997-2010 (Word, Powerpoint, Excel)

Professional Experience
TECHNOLOGY
Excels in computer applications courses in high school and post-secondary institutions

Introduction to Computers
Computer Applications I, II.
Digital Communications

Proficient use and knowledge of Microsoft programs (Word, Excel, Powerpoint…)
Prepared signage for company (Menu, signs, banners,etc.)
Use of computerized POS system to process cash/credit transactions

CUSTOMER SERVICE/TROUBLESHOOTING
Assess needs of customer before constructing valid plans to meet and most times surpass customer expectations
Manage front store to ensure cleanliness and organization
Assists customers with questions as well as complaints, mediating any negative situations
Exhibit money handling skills by maintaining +-.05 variance

Work Experience
Confidential, Wake Forest, NC February 2012- Current
Sales Associate
Confidential, NC (temporary assignment) December 2011- February 2012
Call Center Representative
Confidential, Youngsville,NC May 2010- September 2012
Front Store Associate
Confidential, Franklinton, NC May 2008- November 2009
Cashier/Cook

Education
Diploma
Associate in Arts (AA)

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Sales Associate Resume

Wake Forest, NC

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