SUMMARY:

• To succeed in an environment that promotes growth and excellence and to earn a job as a system/network administrator to which will provide myself with a great deal of job satisfaction and self - development and help me achieve personal as well as organizational goals.
• CompTIA A+, Course completion
• Installed, configured and troubleshot desktops, windows workstations, UNIX, and NT Servers.
• Desktop Support, problem troubleshooting, Customer Support, Computer Hardware Tech Active Directory, Help Desk, Technical Support, Network Install/ Troubleshoot

SKILLS:

• Outstanding organizational skills
• Outstanding communicator
• Proven ability to work independently as well as a team
• Customer Services focused
• Highly flexible and adaptable to new environments
• Work well under pressure

Work Experience:

Confidential

Analysist Consultant

Responsibilities:

• Provided hardware and software spoort in a ticket format.
• Imaged desktops and laptops and deployed them for end user.
• Provided Active Directory assistance.
• Provided desktop assistance via desktop remote assistance.
• Obtained full administrative rights to set up and change passwords.
• Ordered new equipment such as printers, computers, laptops, and monitors.

Confidential

DSS Engineer

Responsibilities:

• Reimaged laptops and desktops and deployed for the end user.
• Provided hardware and software support for end user.
• Downloaded and installed various software for end user
• Also provided Active Directory assistance.
• Conducted daily moves and set ups of workstations throughout the company.
• Troubleshot and correct various email issues

Network System Admin

Confidential, Confidential, TX

Responsibilities:

• Acquired the essential skills and information needed to install, upgrade, repair, configure, troubleshoot, optimize, and perform preventative maintenance of basic personal computer hardware and operating systems.
• Obtained experience in how to install, configure, operate, and troubleshoot a small enterprise network, as well as understanding Wide Area Network technologies, device management and Cisco licensing.
• Gained further understanding in how to install, operate, configure, and verify a basic IPv4 and IPv6 network, including configuring a LAN switch, configuring an IP router, connecting to a WAN, and identifying basic security threats.

Radio Station owner | Program Manager |Program Director

Confidential, Confidential

Responsibilities:

• Planned and scheduled programming and event coverage, based on broadcast length, time availability, and other factors, such as community needs, ratings data, and viewer demographics.
• Monitored and reviewed programming to ensure that schedules are met, guidelines are adhered to, and performances are of adequate quality.
• Prepared copy and edited tape so that material is ready for broadcasting.
• Evaluated new and existing programming to assess suitability and the need for changes
• Selected materials or props and maintained inventories of materials, equipment, or products

Security Officer

Confidential, Confidential, TX

Responsibilities:

• Protected the interests of the client within the limits of the facility and protected the lives and property of employees and visitors.
• Prepared reports on a daily basis as trained and turned them into the proper contacts.
• Reported all violations of company policy and local and federal laws as stated in the Employee Handbook.

Field Service Technician

Confidential, Grand Prairie, TX

Responsibilities:

• Installed and disconnected, configured systems to standard, educated users about company products/equipment
• Inspected equipment, independently diagnose service issues, and construct innovative solutions
• Enhanced basic knowledge of electronics, computers, software and network connectivity

Network Systems Administrator

Confidential, Arlington/ Confidential, TX

Responsibilities:

• Responsible for all network, software, hardware, and technical support for the Dallas, Confidential office resolving all software and network problems
• In charge of all software and hardware installations and applications.
• Performs installation, maintenance, patching, upgrades and ongoing backup infrastructure server hardware, operating system, software as well as the client portion of installation, configuration, archiving, backups recovery

Sales Associate

Confidential, McKinney, TX

Responsibilities:

• Provided new vehicle to customers through established delivery process, ensuring that the customer understands the vehicle's operating features, warranty and paperwork
• Determined vehicle needs based on customer information and a vehicle walk-around
• Maintained an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction, loyalty and long term clientele

Information Systems Manager

Confidential, McKinney, TX

Responsibilities:

• Installed and supported personal computers, printers, and graphic storage peripherals.
• Participated in the evaluation, recommendation, and selection of hardware and software solutions.
• Installed thin clients campus wide.
• Provided desktop support for all client end users campus wide via order tickets.
• Repaired and restored hardware and its devices for better support.
• Proactively worked at identifying and resolving all potential or recurring client issues.

Transportation Broker/Driver

Confidential, Arlington, TX

Responsibilities:

• Set up new office Traveled to 3 offices in the region Installing network equipment, Troubleshot
• Installed, maintained network and Citrix tracking software to office desktops and servers to monitor and track company drivers Nationwide
• Repaired and purchased new equipment such as printers and network switches end of life cycle equipment