SUMMARY:

• A self - starter with ability to learn quickly and adapt to change with successful track record of exceeding organizational goals. Excellent knowledge of business analysis methods and frameworks possessing strong communication skills and attention to detail.
• Strong understanding of Software Development Life Cycle (SDLC) and knowledgeable in all phases including requirements elicitation, analysis, design, implementation, testing and deployment as well as software engineering methods like Agile - SCRUM, Joint Application Design (JAD), Rapid Application Design (RAD), Waterfall and Rational Unified Process (RUP).
• Proficient in MS Office suite i.e.- Word, Excel, Access, Power point, Adobe suite
• Knowledge of SQL, Visio, HTML, CSS, ERP systems and Workday.
• Ability to communicate data sets using visual, process models and UML diagrams.
• Ability to work in a fast paced and multitasking environment paying high attention to specific details.
• Experience working with ASTM, ISO standards following SOP and CGMP.
• Experience gathering requirements, data, documenting and preparing reports.
• Experience working in a highly regulated production environment.
• Experience working with large and small teams or independently maintaining high efficiency and quality.
• Experience with different phases of project management and tools i.e. JIRA, TRELLO, SLACK.
• Experience with training personnel on various software and SOP.
• Analytical and detail oriented.
• Experience with client service and support.

PROFESSIONAL DEVELOPMENT:

Confidential, Madison, WI

Quarantine and labeling Analyst

Responsibilities:

• Gather and write requirements of the tests, products and client information.
• Work with donor and client information datasets to analyze functionality.
• Work as a liaison between QA and various facilities.
• Monitor production and lead times of the department.
• Attend SCRUM type meetings to inform about product life cycle.
• Identify opportunities for improvement and change.
• Train personnel about the Standard Operating Procedure.
• Ensure quality and accuracy of the tests performed on the products.
• Perform daily inventory checks to ensure safety of products.
• Quarantine suspect products for further inspection.
• Communicate with various facilities and clients to expedite processes as needed.
• Perform end release labeling for the products to be transferred to Confidential .
• Perform routine checks and reconciliation of inventory to manage product shelf life.
• Generate various reports to ensure accurate and smooth workflow.
• Co-ordinate team schedule to meet the production requirements.

Hospital Services Technician

Confidential

Responsibilities:

• Successfully produced and implemented local documents and visual aids to maintain effective workflow.
• Achieved recognition for maintaining exceptional work without any issues when audited by external agency.
• Fulfill product orders requested by Customers and different regions working with the available inventory.
• Ensure products meet the quality standards for safe distribution.
• Provide customer support.
• Perform daily quality control checks.
• Ensure accuracy and quality on all work by performing document reviews.
• Assess and co-ordinate routes for delivery to provide swift delivery of emergency products.
• Reconcile inventory to maintain quality and safety of products.
• Work in proprietary ERP software ‘eprogesa’ for daily work activities.
• Irradiate products ensuring quality and accuracy to maintain the best CGMP standards.
• Follow Standard Operating Procedures (SOP) to maintain efficient, quality and accurate work.

Confidential, Madison, WI

Laboratory Assistant

Responsibilities:

• Recognized for maintaining smooth and fast workflow to help conduct more focus groups.
• Assist food scientists with Research and Development (R&D) tests.
• Assist scientists in conducting focus groups.
• Gathering and documenting requirements for tests.
• Work with groups of 15-20 panelists, running the tests, answering questions and providing support to conduct the test operations smoothly.
• Organize and maintain samples and inventory.
• Work in a laboratory setting preparing samples for testing.
• Frequently provide support and maintenance on equipment.

Confidential, Cottage Grove, WI

Laboratory Technician

Responsibilities:

• Helped scientists develop a new product for market by conducting various research and training to meet the Quality control standards.
• Worked as a technician to pass the ASTM standard for a new product deployment.
• Gather requirements for development of inhouse product software.
• Design wireframe and storyboards for the development team.
• Write use case documents and user acceptance testing documents.
• Gather and analyze data for different ongoing projects.
• Part of product team for developing and testing new product line.
• Assess test data to analyze whether the products meet ASTM and ISO standards.
• Report preparation using MS Word, MS Excel, MS Access and SQL.
• Conduct Tests on products using ASTM national standards.
• Organization of samples for testing, preparation of test equipment
• Provide client support using direct customer contact, emails, telephone and internet website.
• Research new methodologies to implement and assist the tests.
• Perform measurements and collect data using devices such calipers, micrometers, spectrophotometers.
• Calibrate laboratory equipment for use.
• Train personnel on Standard Operating Procedures (SOP).
• Stock and manage laboratory inventory.
• Operate forklifts and pallet jacks for stocking and storing inventory.
• Designed and implemented a database to manage recipes for small food cart and personal recipes using MS- Access.
• Successfully completed the Software Development Life Cycle(SDLC) phases using the requirements provided by stakeholder.
• Successful deployment of the system.
• School team project designing a functioning database to manage hotel reservations using MYSQL and PHP.
• Successfully completed all the SDLC process and deployment.
• Created prototypes, wireframes and storyboards for registration page.
• Created functional requirements and software requirements documents.