Data Entry Operator Resume Baltimore, MD - Hire IT People

OBJECTIVE

Data Entry/Customer Service position utilizing information systems knowledge and technology skills of more than twenty years of hands on experience. Able to thrive in a fast-pace environment that involves managing multiple tasks, versatile quick learner who adapts well to new situations.

SKILLS

Well developed customer service skills
Professional receptionist support skills
Knowledge of office equipment (copier/fax)
Strong understanding of alpha-numeric files
Proficient data entry skills
Familiar with windows 98, word & excel

EXPERIENCE

Confidential, Baltimore, MD 2006-present
Data Entry Operator II
Maintain the operations including answering multi-line answering customers concerns of their impound vehicles, input owners, lien holders, and out of state letters for mailing, prepare auction listing, send/receive faxes, copy documents, etc.

Data Entry Operator I
Answer questions from constituents over the telephone about their water bills, process checks for abandonment of service, resolve problems through typed correspondence. Process and enter new water applications both city & county, sign off on hydrant permits, send/receive faxes, process cash slips and checks for payment of service etc.

Confidential, Baltimore, MD 2004-2006
Principle Clerk
Answer multi-telephone providing customer service for housing residents, update monthly emergency maintenance listing, prepare weekly police reports for distribution to legal & all developments, schedule appointments, sort and redirect paper flow within the office, maintain files for the regional director, send/receive faxes, make copies, etc.

Confidential, Baltimore, MD 2003-2001
Office Clerk II
Assisted the chief of procurement with typing correspondence, memo’s letters. Responsible for entering data & posting monies in accounts of inmates, transferring inmates records & accounts, answered customers question concerning whereabouts of inmates, etc.

Confidential, Owings Mills, MD 2000-1999
Title Clerk/Retail
Responsible for weekly reports of vehicles leased by the company, telephoned DMV to verify if company was lien holder on accounts, called customers for registration information- residing in MD or out-of state, filing, sending/receiving faxes, etc.

EDUCATION
H.S. Diploma, Business Administration
Studied Business Administration

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Data Entry Operator Resume

Baltimore, MD

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