Payment Services Field Resume Columbia, SC - Hire IT People

SUMMARY:

Organized and detail - oriented individual with over 20 years of work experience. Self-motivated team-player. Effective problem-solving and analytical skills. Strong verbal and written communication skills.

EXPERIENCE:

Confidential, Columbia, SC

Payment Services Field

Responsibilities:

Run Confidential (equipment report) verify all equipment that was picked up
Run Confidential (Weekly Billing report) verify all items and totals balance
Verify field save, and all payments posted to the account.
Verify office save and disconnects.
Post, verify and submit contractor batches in people soft
Post, validate and submit batch in Icoms and PeopleSoft

Billing Assistant

Confidential

Responsibilities:

Resolve write off, decease and equipment Issue Trak tickets
Work credit balance write off report
Process Bankruptcy request
Research and post trustee payments
Assist on various projects as needed

Billing Assistant

Confidential

Responsibilities:

Manage the distribution of IssueTrak requests from various departments.
Accurately research and process approximately 350 automatic refunds.
Reverse subscriber credit card payments, reconcile credit card report
Verify and post Retail Center batches.
Apply install fees for Direct Sales Representatives.
Set up and activate reoccurring accounts and delete payments

Billing Assistant

Confidential

Responsibilities:

Processes dish buy back agreements and credited subscriber accounts.
Verified codes on bury drop work orders before closing.
Partnered with counterparts on special projects, as needed.

Senior Collector

Confidential

Responsibilities:

Managed delinquent accounts for business and residential subscribers.
Resolved subscriber EFT reversals, digital phone accounts, and NSF checks.
Ran queries to identify delinquent accounts, digital orders and business accounts.
Loaded and operated autodialer.
Processed credit card and check payments.
Answered inbound calls
Aided Collectors with irate subscribers

Confidential, Columbia, SC

Credit Analyst

Responsibilities:

Verified credit balance information on customer accounts.
Assisted Banking Center associates with customer service issues
Responsible for meeting client’s needs in an accurate and timely manner
Maintained budget level expenses to insure company’s objectives were met.

Payroll Clerk

Confidential

Responsibilities:

Verified salaries for new hires, termination adjustments, and salary increases and/or decreases.
Cross balance payroll for the major companies with Nations Bank Corporation.

We provide IT Staff Augmentation Services!

Payment Services Field Resume

Columbia, SC

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