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Software Solutions Engineer Resume

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Lake Forest, CA

CAREER PROFILE

Highly qualified IT professional with MCTS and CompTIA certifications seeking to push career towards project management. Offer a bachelors degree in Information Systems along with 8 years of combined experience in analysis, design, and organization planning. Recognized for ability to master new technology concepts, and demonstrable analytical, problem resolution, and technical expertise.
Core competencies encompass the following:

PROFFESIONALEXPERIENCE

Confidential,Lake Forest, CA 2008-2009
Software Solutions Engineer
Defined overall key technical and business solutions for Laserfiche Document Imaging software and developed account winning strategies to successfully close business as well as manage existing clients. Acted as representative/consultant for presentations and demonstrations onsite and online, including full technical and project scope support.
Worked closely with business units to improve product’s vision and strategized on developing new business
Expanded customer relationships and developed technical solutions plan to update client Laserfiche software
Coordinated presentations, product demonstrations, customer training, and delivery of professional systems
consulting and integration services
Provided overarching technical support and resolution for legacy systems and ensured customer satisfaction
Retained 95% of client software license renewals
Generated 75% of new business through prospected leads and referrals
Sole company representative for California region consisting of over 80 accounts

Confidential,Long Beach, CA 2005-2008
Senior Account Executive
Accomplished and exceeded assigned sales objectives and quotas, maintaining existing customers (commercial and government level), and building new revenue streams through the expansion and growth of business relationships; includes aligning communication products and services with customers’ to strategic vision, objectives and needs.
Developed sales plans with clearly defined strategies, tactics and timeframes to maximize performance
Targeted and prospected potential clients, developing relationships in order to acquire new business
Managed negotiations and full contract process through the life cycle of a project
Partnered with clients through strategic and consultative sales approach to understand their business needs,
and priorities to deliver a value-adding technical business solution
Created, implemented, and maintained full scale communications plan for new and existing customers
Surpassed annual quota expectations by 200%
Recognized as a top salesperson within the department
Motorola certified within two and a half years where average is five

Confidential,
Sales Engineer
Provided technical and market research that facilitated the design and development of customer solutions. Expanded technical knowledge and worked with business teams to develop new and complex solutions to meet client’s communication needs.
Supported all phases of sales process, including consulting, proposal preparation, and technical presentations
Performed client systems analysis and secured requirements necessary for formulation of optimal solutions
Engineered innovative company solutions aimed at solving business, technical, operational, and cost issues
Directed specific field test and development programs including planning, client interfacing, and reporting

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