Health Care Data Analyst Resume Boston, MA - Hire IT People

SUMMARY:

Creative and resourceful IT professional with a broad range of Customer Analysis, Database Development and End - User

SUPPORT SKILLS:

Programming: Excel, SQL, SAS, Unix Script, Excel

Databases: Oracle, Access

Platforms: Windows, HP-UX, SunOS, Linux, AIX

PROFESSIONAL EXPERIENCE:

Health Care Data Analyst

Confidential, Boston, MA

Responsibilities:

Automated the input process on a SAS monthly job stream designed to validate the data that is sent to the government as part of President Obama’s Affordable Care Act.
Corrected the SAS validation programs that are submitted by the above job stream. Generates SQL queries against the marketing database for customer portfolio analysis and measurement of sales campaigns
Reconciled the data being sent to the company’s Red Brick database before it was shipped to the government.

Customer Support Analyst

Confidential, Boston, MA

Responsibilities:

Maintained a detailed understanding of the Bank's Invoice Processing Platform (IPP) business at a level appropriate to provide a high level of support to internal and external customers
Responded promptly to first and second line customer inquiries via telephone and email.
Assisted with customer questions and problems by troubleshooting software issues, including simulating or recreating those issues in a QA environment to resolve operational difficulties
Created documentation around support processes and issues usable by technical and non-technical users.

Production Support Analyst

Confidential, Wakefield, MA

Responsibilities:

Worked within a support team for a database marketing vendor supporting one of the company’s largest clients.
Ran and monitored all daily and weekly Unix scripts for the weekly marketing Oracle database deliverable.
Communicated production issues to project team
Developed custom Unix scripts which automated the receipt and reconciliation of incoming data files

Application Support Analyst

Confidential, Boston, MA

Responsibilities:

Solely responsible for the retail and managed fund College Investment Trust Oracle database applications, including daily updates, testing and implementation of changes and custom reporting.
Ran and monitored the daily Linux scripts and Oracle application updates
Resolved transaction issues with source mainframe systems
Used SQL to develop, test and distribute a substantial number of custom reports for business partners

Technical Support Analyst

Confidential, Cambridge, MA

Responsibilities:

Solely responsible for the migration of the company’s statistical software platform from PC-SAS to Linux SAS
Provided user training on Linux SAS for 20 SAS programmers and statisticians
Maintained a record of all departmental statistical software, including licenses and media
Installed specialized statistical software on user’s Windows machines

SAS Programmer Analyst

Confidential, Woonsocket, RI

Responsibilities:

Worked on a marketing team supporting all of the company’s internal and vendor related marketing campaigns
Supported marketing campaigns by developing SAS and SQL programs that ran on a SunOS Unix to pull data from an Oracle database
Provided the results and recommendations of the analysis to clients in a clear and concise manner
Developed custom Perl scripts to monitor usage of the SUN Unix machine

SAS Programmer Analyst

Confidential, Boston, MA

Responsibilities:

Worked on a diverse team supporting all of the bank’s marketing campaigns
Developed SAS programs that ran on a SunOS Unix machine to pull data from the Harte-Hanks database in support of marketing campaigns
Provided the results and recommendations of the analysis to clients in a clear and concise manner
Interfaced with Product Marketing interpret understand business requirements

Systems Administrator

Confidential, Boston, MA

Responsibilities:

Installed the monthly database refresh onto the bank’s SUN OS machine
Monitored user's file systems and home directories for disk usage
Developed custom Perl scripts to monitor usage of the SUN OS Unix machine

Production Control Analyst

Confidential, Billerica, MA

Responsibilities:

Worked with clients to understand their business requirements, translated them into technical specifications, and had programs written to satisfy the specs
Ran and monitored all daily, weekly and monthly job streams for the monthly update deliverable
Developed test plans to QC programs which were implemented into the monthly job stream.

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Health Care Data Analyst Resume

Boston, MA

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