Delivery Manager Resume
SUMMARY:
- An aspiring team worker, hard - working and dedicated IT Professional, seeking a position in the field of Configuration Management, in an organization where I can provide best quality service and demonstrate the competence that satisfies the interest of the company and to streamline the Software configuration management related activities and process. I am a US Citizen & have held Public Trust Clearance from CMS, DOE, Confidential, and HRSA (under HHS). Interim MBI from Treasury in the past.
- Configuration Management & Release Management role with experience in implementing and maintaining SCM tools and processes in UNIX as well as on the Windows/UCM environment. Having detailed technical knowledge experience in Build Engineering and Configuration Management processes, tools, and best practices.
- Experience in using and administering standard CM tools example Clear-Case, Clear-Quest, Subversion, VSS, Confidential and knowledge of Database Systems like Oracle11g
- Experience with the features of Configuration Management build and deploy automation concepts
- Documenting Configuration Management plans, processes, and procedures
- Coordinating with quality and development teams on a regular basis to support and resolve release delivery failures
- Creating and maintaining internal tools that support configuration management process
- Thorough knowledge of the terminologies, methodologies, analytical tools and applications related to software configuration functions
- Proficient in software testing activities
- Excellent problem solving abilities that help evaluate a problematic situation and provide feasible solutions quickly
- Strong analytical, problem solving and troubleshooting skills
- Excellent interpersonal and communication abilities
TECHNICAL SKILLS:
Oracle Database: Oracle 11g, Toad for Oracle 9.7.2
Version Control Tools: Git/BitBucket, Clear-Case, Tortoise Subversion, Confidential, VSS, Serena Dimensions
System Monitoring: Nagios
Security Tools: Web Inspect, Burp
Issue-Tracking System: JIRA, BMC Remedy, Clear-Quest, ITSM, HP Service Manager
SCM Tools: SQLPLUS, Cruise Control.Net, Install Shield
Build Automation: Jenkins
Tech: MS-VISIO, MS-Office Suite, MS Project, Web sphere
Remote: Tivoli (IBM based), Altiris, Remote-Desktop
Web Tools: Dream-Weaver, Contribute, Illustrator, Flash, FrontPage
Networking: TCP/IP, DNS, DHCP, WINS, Ethernet, Token Ring, VPN (Ver. 7.0)
Encryption: Guardian Edge
Operating System: Windows (9x/NT/2000/XP/Vista), UNIX, Linux (Red-Hat)
WORK EXPERIENCE:
Delivery Manager
Confidential
Responsibilities:
- Oversee the interests of architectural framework for all the scope Change, Configuration and Release of the Department of Labor OPA agency
- Oversee the planning, designing, build, configuration and testing of all software and hardware to create the release package for the delivery of, or changes to, the designated service.
- Manage all aspects of the end to end release process.
- Assess the degree of compliance with CM requirements
- Responsible for coordination of build and test environments, ensures teams follow the organization's established policies and procedures.
- Ensure that CM is planned and implemented
- Provides management support, supervision, enforcement and oversight for the complete CMDB
- Provides management support, supervision, enforcement and oversight for the complete delivery of Releases all the way to PRODUCTION
- Conduct & oversee the Replenishment and Delivery planning meetings
- Responsible for management reports on release progress and deals with release package build and configuration.
- Analysing and providing the Performance Metrics for different teams in JIRA on a weekly and monthly basis (as needed)
- Review and manage all Change Requests (CRs)
- Maintains the documentation libraries in SharePoint
- Manages the release of all production items and final work products
- Facilitates the Change Advisory Board (CAB)
- Ensures that CIs are identified, controlled and available
- Reviewing, Implementing and enforcing the CMP
- Analyse and plan all proposed CRs
- Adjudicates, and prioritize any proposed CRs
- Evaluates baselines, risks, scheduled impacts, alternatives, and implementation plan for proposed CRs
- Evaluates, analyses and approves all proposed CRs for CIs
Environment: GIT/GitLab/GitHub, BitBucket, KANBAN, JIRA, Jenkins, Remedy, SCCM, Big-Fix, DB-Protect, Web- Inspect, Burp
Software Configuration Analyst
Confidential
Responsibilities:
- Analyzing all transmittals submitted by the development teams for accuracy and adherence to EAD standards. Troubleshoot VDD related to the ClearCase problems. Identify any issues with incorrect VDDs and provide recommendations/solutions to the development team
- Processing the UNIX based transmittals and update the project’s baseline accurately
- Processing the UCM based transmittals and update the project’s baseline accurately
- Processing the WINDOWS based transmittals and update the project’s baseline accurately
- Synchronizing the UNIX VOBS and resolve common sync issues using multitool
- Understanding the Package Build Process (PBP) and be able to process the PBP transmittals
- Working with the Project Implementation team to get projects ready for the TRR
- Presenting the UNIX/WINDOWS/UCM/VDD process overview to team and customers
- Create and maintain the accurate project documentation and upload the files to DocIT
- Verify the accuracy of transmittals that were processed by members of the EAD CM team.
- Support and provide input to the CM dashboard spreadsheet
Environment: ClearCase, ClearQuest, OLPBP Tool
Configuration Management Specialist
Confidential
Responsibilities:
- Having a good understanding of Agile Culture (Iterations) in the Agile SDLC workflow
- Having a working knowledge of SCM practices using the tool
- Responsible for setting up the standard process for the Build & Deployment Practices as required for various projects including setting up the CI builds, Gated-Check-in and running Smoke Tests.
- Ensuring the Standard Branching/Merging for each Release Cycle using Confidential Inbuilt feature.
- Working knowledge in customization of Work Items Process Templates
- Maintaining and administering all aspects of Confidential environment. Including the
- Setting up the Integration and QA environments, Confidential and build environments and a variety of CM specific environments
Environment: TFS2010 / 2012, VS2012, Issue Aware
Configuration Management Analyst
Confidential, Rockville, MD
Responsibilities:
- Operated as the liaison between Development and project management teams to drive the adoption of the CM best practice and build/release process
- Configured server environments and moved software/code through release stages, including maintenance of software libraries and software coding standards and documentation
- Defined and managed the source code build environment and processes involved
- Performed the administration of enterprise software configuration management system (SCM) tools such as VSS & Serena Dimensions and leaning towards Confidential, etc.
- Assisted Operations teams with staging and production configurations
- Optimized and automated Configuration Management processes to increase department efficiency in support of the Software Development Life Cycle (SDLC)
- Maintained automated build and deployment scripts
- Assisted in the development, training, and maintenance of CM processes and work instructions pertaining to version control, change management, document management, software builds, revision management, and release process
Environment: Visual Source Safe, ITSM System, HEAT System
Configuration Management Analyst
Confidential, Columbia, MD
Responsibilities:
- Created and maintained Clear Case VOBs, Views as well as the Clear Quest database
- Produced software Builds & Patches based on requests through Release Request
- Added new files and directories to Clear Case
- Promoted code from development to testing and various release streams
- Ran the Change Control Board (CCB) as well as reviewed and approved the SCRs, RRs, CMRs as and when required
- Updated/Moved SCRs, RRs & DCRs via Clear Quest when in the CM queue
Environment: Rational Clear Case, Clear-Quest, MS Office 2003/2007
Configuration Management Engineer
Confidential, Herndon, VA
Responsibilities:
- Experience with Automated Continuous Integration Build Process using Cruise Control.Net
- Developed and configured software applications using Subversion & JIRA
- Installed and configured applications in the deployment and test environment
- Managed and controlled the source code repository
- Hands on experience with Source Control Infrastructure using the Agile methodology version control tool (Subversion)
- Build and configure CM servers in a Windows environment
Environment: Tortoise Subversion, JIRA, Windows Server, CCNET
