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Customer Service Associate Resume

4.00/5 (Submit Your Rating)

Mount Vernon New, YorK

Objective

To obtain a challenging position that will utilize my skills and experiences, in which will provide me with the opportunity for growth and advancement.

06/2003 - 08/2012

Confidential,

Yonkers, New York

Firearms Technician (Process Associate), 10/2011 - 08/2012
  • Processed daily Repairs for the Repair Department.
  • Processed Repairs for other Departments - Special Repairs.
  • Test Fired Repairs when Repair Department completed Repairs.
  • Processed completed Repairs to Ship back to Customers.
Customer Service Associate, 04/2005 - 09/2011
  • Answer Technical and Service questions.
  • Directed Customers on how to ship Pistols back for repair.
  • Created Retail and Warranty orders for the customers.
  • Processed daily Repairs for the Repair Department.
  • Processed Repairs for other Departments - Special Repairs.
  • Test Fired Repairs when Repair Department completed Repairs.
  • Processed completed Repairs to Ship back to Customers.
Shipping Department - Warehouse, 06/2003 - 03/2005
  • Processed orders to be shipped out to Master Dealers and Retail Customers.
  • Maintained Inventory - serial and non-serial items
  • Received items into Inventory - serial and non-serial items.

03/2000 - 03/2003

Confidential, (Westchester Marble Company)

Mount Vernon, NY

Warehouse
  • Processed orders to be shipped out to Retail Customers and sample orders to Future Customers.
  • Received material into Inventory.
  • Maintained work environment - Inventory and Engineering Library.
Education

Studies in Engineering

Junior Drafting License and High School Diploma

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