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Order Management Coordinator Resume

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Dallas, TX

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Summary

A self-starter and quick learner. Versatile skill set with experience in customer service, sales support, and order and data entry. Currently an excelling accounting student with a 3.6 GPA. Recent Phi Theta Kappa Honors member. Recognized skills in team leadership, and in special projects. Have a strong drive for accuracy and efficiency. Proven researcher of complex issues.

Professional Experience

Advantage Staffing
Confidential,
Order Management Coordinator December 2008 - December 2011

  • Review, analyze, troubleshoot, and repair orders that have failed in the automated process.
  • Places and checks status of orders.
  • Ensure that all sales to customers are properly recorded in system, to include customer billing, equipment sold, and sales commission information

Confidential,Sr. Client Services Representative September 2000 - October 2008

  • Skilled in detailed research and audit of bank accounts and transactions to resolve issues or concerns.
  • Interpret policy and procedures to assist local and national associates with escalated emails.
  • Respond in detail to customers via e-mail, phone, or by written correspondence with resolution with professionalism and positive attitude.

Confidential,Bank Teller December 1997 - September 2000

  • Resolve problems or discrepancies concerning customers\' accounts.
  • Inform customers about foreign currency regulations, and compute transaction fees for currency exchanges.
  • Balance currency, coin, and checks in cash drawers at end of shifts, and calculate daily transactions using computers, calculators, or adding machines.
Skills
  • Detail Oriented
  • 10 Key
  • Work Independently/Team
  • Multi-Task Abilities
  • Data Entry/Order Entry
  • Written/Verbal Communication Skills
  • Interpersonal Skills
  • Time Management Skills
  • Typing 44WPM
  • Organizational Skills
Computer Skills
  • Microsoft Office Word
  • Microsoft Office Outlook
  • Microsoft Office Excel
  • Microsoft Office Access
  • Quicken
  • QuickBooks Pro 2010
  • Web Based Applications
  • SharePoint
Education

Associates in Applied Sciences Occupational Safety and Health
Associates in Applied Sciences Accounting

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