ASSISTANT CREDIT MANAGER Resume

Objective

A position that will allow me to utilize my abilities and experience in an office environment.

Professional Experience

Key Responsibilities

Notified customers of delinquent accounts by mail, email, telephone or fax to solicit payment.
Arranged repayment schedules based on customers situations and within established guidelines.
Developed a plan with the customer to pay amounts due.
Worked directly with the finance and sales department to provide them with customer's information, billing resolutions and dispute analysis.
Processed journal entries and credit memos

ASSISTANT CREDIT MANAGER
June 1992 to December 2011
Confidential,

Processed department journal entries , made daily bank deposits, processed check's for customer via check writer
Preformed account reconciliation including analysis of payments on aging reports.
Processed credit charge backs due to customer being charged for merchandise sent in error and or defective.
Maintained all credit department documentation which included processing of credit applications, sending credit references.
Maintained an accurate and detailed report of collection activity and customer contact.
Created aged trial balance reports twice a month and distributed them to the VP's, Finance Director's, Finance Manager's, Sales Manager and the Credit Manager
Increased and decreased credit limits.
Worked directly with the accounting department to resolve payment and or billing issues.
Heavy Customer Service

Education
High School Graduate General Studies

Skills

Bilingual, Excel , Outlook,Oracle, WORD, 10 KEY, Data Entry, Telephone Skills, Filing