Product Manager Resume
Menlo Park, CA
SUMMARY:
- Entrepreneurial, visionary and experienced product management leader with startup experience
- Over 15 years of professional experience in Product Management introducing disruptive products to the world and delivering amazing solutions to help customers.
- Experienced thought leader in enterprise software systems, databases, analytics and integration. Start - up experience in bringing successful products to market and taking a company through to acquisition. Energetic self-starter, with a passion for technology product innovation.
- Consistent track record of growing product profit margins and market share.
- A leader focusing cross functional teams throughout the organization to find innovative solutions to help customers succeed.
- Effectively negotiates and builds external partnerships and strategic alliances to create valued added solutions to customers
SKILLS:
Product/Project Management: Market Requirement Documents (MRD), Product Requirements Documents (PRD), user stories, business plans, wireframes, Microsoft Project and Visio to develop gantt charts, software development life cycle models, Agile, process workflows, ITIL
Finance/Sales/Marketing: Start up to IPO experience, pricing, P&L budgets, business plans, concepts in building value propositions for competitive advantage, s-curve of product innovation, ability to analyze and interpret financial statements, go to market strategies
Enterprise Application Integration (EAI): SOA, XML, Schema, Web Services, WSDL, REST API/SDK
Enterprise Software: Siebel CRM system, Siebel Workflows and EAI, Siebel Tools Configuration, Oracle Financials, BMC Remedy. Salesforce, ServiceNow, Concur, Quickbooks, Xero, Namely
Data: SQL Server, Analytics, Oracle, relational database concepts, Informatica (Powercenter/Powermart), Star Schema design, ETL, Dun and Bradstreet (DUNS), Master Data Management (MDM)
CORE COMPETENCIES:
Reporting and analytics/Enterprise/Data integration/Siebel/BI/MDM/DQ,SOA,REST, XML and web services / CRM / Invoicing/Oracle/ITIL/ PRD/MRD/Product and project management/Agile/PMP/OEM/ Confidential /P&L budgets/ Product pricing/ Strategic alliances
PROFESSIONAL EXPERIENCE:
Product Manager
Confidential, Menlo Park, CA
Responsibilities:
- Drives product strategy for several security and data products including threat intelligence using big data, deep learning and other data science techniques.
- Works with business, Eng and product designers to launch awesome and impactful products.
- Leads product ideation, roadmap and product strategy.
- Partners with stakeholders and helps them solve tough business problems with innovative technology solutions.
Director Product Management
Confidential, Redwood City, CA
Responsibilities:
- Conceived and implemented an Integration platform strategy to integrate our partner cloud/ Confidential and on premise ERP, HR, CRM, Payroll, Accounting applications to develop complimentary value added solution and channels.
- Responsible for the Analytics and Reporting platform- created long term strategy, pricing & packaging, evaluated (Qlik, Birst, Tableau, etc) and chose Analytics platform vendor to provide easy to use and powerful visualization, insights, predictions and reporting capability to the Confidential product
- Develop and manage roadmap and user stories for SDK/APIs, a developer community for external partners to interact with Confidential platform
- Responsible for creating and nurturing technology alliances and partner eco system including Intuit, Concur, Salesforce, Namely, Xero
- Led the product management efforts of the billing/invoicing module of the Confidential product increasing NPS and customer adoption by 50%
- Define and monitor related product metrics to monitor the success and growth of the product lines and track NPS
Group Product Manager
Confidential, San Jose, CA
Responsibilities:
- P&L responsibilities for entire product portfolio- supervised several Product Managers; develop and own product roadmap and strategy; create policies and standards for product development, launch and end of life to streamline process and bring efficiencies and economies of scale, improving operating margins by 60%.
- Worked closely with a highly energetic and visionary startup group to evaluate markets, competition and customers to bring to market, from conception to successful product launch, with revenue growth of 22% CAGR that eventually resulted in acquisition of Confidential by ADT/Tyco.
- Demo and present product value proposition and product strategy to potential investors for funding and involved in positioning the product successfully with technology committee to conduct due diligence as part of the acquisition process.
- Envision and successfully execute new product initiatives globally. This included “Integration 2.0” strategy to bring to market the next generation of integration platform that helped leap frog us ahead of competition and reduce deployment and implementation time to our customers by 45% and “Surveillint Essentials” to introduce a mid-market focused product line. Revenue exceeded projections in 1st year.
- Developed a new tier- level value-based pricing model for the product line to better reflect the value of the product, selling patterns and cost.
- Develop PRDs, MRDs, and product backlogs with use cases and wireframes to bring to market various products that integrate video, access control, intrusion and other physical security systems into one common, standardized and normalized platform.
- Responsible for the relationship and all Product Management activities with Cisco to provide our product as an OEM product for Cisco to resell. This includes working with Cisco’s Eng, PM and business development organizations to position the product within Cisco and its ecosystem.
- Execute outward facing marketing activities to position and market the product- This includes speaking engagements at tradeshows and customer forums, meeting industry analysts and media, developing marketing collateral and press releases.
- Developed a Technology Partner Program and responsible for developing and nurturing strong, strategic technology partnerships with vendors. I have grown this program to include nearly 150 technology partners.
- Developed a new outsourcing model- responsible for all relationships and statements of work for two outsource providers in Ireland and India. This helped reduce our R&D costs by 23%.
Product Manager
Confidential, New York, NY
Responsibilities:
- Was responsible for all aspects of product management for Enterprise Application integration (EAI), Data integration, Data quality and MDM product lines- Oracle applications adapter, BMC Remedy adapter, Siebel Adapter, data profiler and master data center with revenues of $7 Million. Confidential integration related to Siebel on Demand and data profiling on Amazon EC2.
- Built processes and methodologies around Scrum/Agile as scrum master and product owner and worked with cross functional groups such as Development, QA, Marketing and documentation services throughout the Software Development Life cycle (SDLC) to bring to market high quality products. Grew product margins by 12%.
- Conducted market research, competitive analysis, technology trend analysis, and gathered customer requirements to create and maintain MRD/PRD, SOW, white papers, fact sheets, functional specifications and product road maps.
- Built strategic partnerships with our OEM partners such as BEA, Oracle, SAP, and worked with their product management to provide a value added quality product to run on their application servers. Improved revenue from these channels by 80%.
- Presented the value of the products to our customers and prospects at customer sites, tradeshows, user forums and advisory councils to provide the best customer experience. Met with industry analysts.
- Acted as the subject matter expert and advisor in Siebel, BMC Remedy and Oracle to support staff, QA, developers and management.
Senior Software Systems Engineer
Confidential, Stamford, CT
Responsibilities:
- Was involved in Hyperion's worldwide Siebel implementation and upgrade initiatives. Functioned in a lead analyst role, working with field operations and marketing business units to develop workflows and ITIL best practices, gathering and documenting requirements, interfacing with development in technical design review meetings, running user acceptance testing for business sign off, and working with project managers to deploy, resulting in higher customer satisfaction and overall adoption of Siebel within Hyperion.
- Led Siebel special projects such as functional requirement gathering and designing marketing segmentation attributes, and conducting a vendor selection for a Siebel application-monitoring tool by defining success criteria and organizing proof of concepts, analyzing and rating each vendor and doing an ROI/KPI analysis.
- Involved in the design of the corporate data warehouse analytics and ETL processes, by using Informatica to house star schema data marts, Essbase cubes, Hyperion Analyzer and Brio reports for sales and financial management reporting. Reduced report generation time by 35%.
- Worked as the lead analyst in the Dun and Bradstreet data load initiative to improve corporate data by 40% by defining customer universe hierarchies and confidence code acceptance processes with the marketing organization and with the vendor (D&B). Also did the data mappings and application impact/gap analysis.
- Analyzed, monitored and fixed failures in data movements between our interface systems from Siebel to Oracle Applications, documented best practices and processes and worked with developers to design a more efficient and robust system to improve data quality by 60%.