SUMMARY:

• Innovative, energetic and results oriented Senior Information Technology executive with 20+ years’ of experience leading large IT teams, strategic global cross functional IT initiatives, through custom and commercial off the shelf (COTS) implementations, modernization and support.
• Proven experience delivering innovative IT solutions in a timely, accurate, creative and cost - effective manner across varied industries including HealthCare, Higher-Ed, Non-Profit, Commercial and Manufacturing.
• Expertise building corporate IT capabilities in the areas of ERP solutions (HCM, Payroll & Financials), Mobile Applications, e-Learning, Cloud, SaaS, Reporting, Data Warehouse/Business Intelligence, CRM and Web based applications.
• Significant experience surrounding vendor sourcing and managing onsite and off-shore teams.

PROJECT MANAGEMENT & SOFTWARE SKILLS:

Project management methodology: PMP, Agile & ITIL

OS Systems/Databases: Oracle 9i, 10g,11, 12c, UNIX, Windows NT

ERP Applications: PeopleSoft - Versions: 6.x, 7.x, 8.x, 8.4x, 8.9, 9, 9.1, 9.2

ERP PeopleSoft Modules: PeopleSoft Financials (GL, AP, AR & AM), HR, T & L, Payroll, Campus Solutions (Student Records, Academic Advising, Student Financials, Financial Aid, Campus Community) & Portal

Software/Tools: PeopleTools (PeopleCode, Security, Application Engine, SQR & Integration Technologies including Work-flow)

Other Software: MS Office Suite, Macromedia Breeze, Visual Source Safe, Java, Quest STAT, HP Quality Center, Data Warehouse, Business Intelligence Applications, Enterprise Data Management, Disaster Recovery & Business Continuity Planning, Customer Relationship Management (Salesforce), Success Factors, Taleo, E-learning System, Web-Applications (.NET/MS Applications), Ceridian, IBM’s Cast Iron/ Websphere, MS Project, SharePoint, Mercury Testing Tools (HP QC), Brainware/ImageNow, RightFax, API and Kronos

PROFESSIONAL EXPERIENCE:

Consulting Director

Confidential

Responsibilities:

• Lead IT ERP team to manage enterprise business applications for a multi-billion health care organization for implementing ERP and cloud based applications.
• Oversee internal and external technical teams for implementing application development projects from planning to implementation in a timely and cost effective manner.
• Manage merger and acquisition for IT Business systems across North & Central divisions.
• Lead implementation teams for implementing and upgrading PeopleSoft HCM applications.
• Provided leadership and support for infrastructure/security, customer support and training, including hosting and vendor selection.
• Manage and implement SDLC and IT Governance process for ERP department to enhance efficiency and effectiveness of IT service delivery.
• Coordinate and collaborate with business partners and stake holders on assessing technology needs, prioritizing tasks, providing quality products and services to meet business needs and challenges.

Director Application Services

Confidential

Responsibilities:

• Led a team of over 30+ IT professionals supporting a portfolio of 20+ enterprise systems and applications for a multi-billion health care organization for implementing various IT systems including ERP applications (PeopleSoft) HCM, SCM and Financials, Kronos, Hyperion, OBIEE and integration with third party systems.
• Provided project management and leadership for implementing and overseeing operations for PeopleSoft ERP systems (Financials Supply Chain, HR, Benefits, Payroll and T & L) including other healthcare software applications.
• Responsible for creating road maps for application deliverables, projects and monthly releases to support IT & business needs.
• Implemented departmental policies for software development and action plans for staff recruitment, retention, learning and development.
• Led implementation teams for implementing and upgrading ERP (HCM, Finance, Supply Chain, Imaging, Change Management and FAX) applications from Lawson ERP System and integrating with Kronos, API and ClairVia systems.
• Managed and maintained effective relationships between internal and external stake-holders.
• Oversee year-round performance management, including mid-year and year-end reviews, coaching, and regularly scheduled one-on-one performance meetings, for over 30 direct reports.
• Managed budget, procurement and third party vendors operations including off-shore development and support team.
• Implemented and managed finance budget and decision management systems & tools for supporting financial business and performance improvement operations.
• Led custom software application development for evaluating metrics, analytics and data analysis for supporting performance improvement project.
• Provided leadership and support for infrastructure/security, customer support and training, and application development and maintenance across multiple enterprise IT applications.
• Managed Enterprise application delivery, standards, change & release management, SLAs and operational support for enterprise ERP and IT applications.
• Led IT Governance, Strategic Planning, internal and external audits (systems, policies and procedures) for supporting areas of technology, data and implementing/upgrading various software applications.
• Managed and maintain all Enterprise Resource Planning (ERP) systems by ensuring system security.
• Provided project management expertise for upgrading for PeopleSoft (HCM & FSCM) applications to 9.2.
• Provided expertise for implementing a shared service model for HR, Payroll, Supply Chain and Procurement areas.
• Provided project management and served as key member of project leadership team for implementation & integration of Time & Attendance (Kronos & API) with PeopleSoft HCM, Payroll and Finance.
• Designed, architect and support infrastructure for ERP systems and various third-party applications including Oracle, UNIX, PeopleSoft, API (Time Entry Systems), ImageNow, Hyperion and RightFax Systems.
• Successfully implemented multiple enterprise IT projects (ERP & Business Systems) under budget and on schedule. Established IT prioritization process for key projects by establishing strong relationships with corporate business systems customers & stakeholders to ensure highest priority projects are focused on.
• Led the creation of an application system architecture, SDLC process and practices across enterprise systems & application development
• Established departmental vendor sourcing strategy includes identifying, evaluating, contracting, pricing, solution analysis and retention.
• Implemented best practices for Application System Development, System Architecture and System Audit procedures.
• Managed and implemented integrated PeopleSoft HCM, Time & Labor, Payroll, Finance and Supply Chain system for 4 entities.
• Actively participated in staff mentoring to enhance staff retention.
• Managed and implemented performance metrics for evaluating programs, processes, and organizational goals (Strategy & Operational).

Principal Consultant

Confidential

Responsibilities:

• Architect and designed best practice solutions for application development, implementation and architecture for PeopleSoft 9.2 Financial Supply Chain Modules for a major healthcare organization.
• Provided design solutions for integrating PeopleSoft Financials ERP system with Healthcare applications, PeopleSoft HR, Payroll and other legacy systems including GEAC ERP systems.
• Architect and designed custom interface and reporting solutions for PeopleSoft ERP and non-ERP systems.
• Provided strategy, training and software selection for change management/control including system development for Enterprise Software Applications.
• Implemented and integrated Time & Attendance (Kronos / API) with PeopleSoft HCM/Finance Applications.
• Plan and implement mobile scanning solutions for Finance Supply Chain Management Applications.

Application Lead/ Consultant

Confidential

Responsibilities:

• Led Application Development teams for a major Energy firm for their flagship PeopleSoft Financial Implementation project.
• Managed multi-member IT Technical Staff, Consultants, and Contractors (remote / virtual, on-shore, on-site & off-shore).
• Architected and designed custom solutions for PeopleSoft ERP and other applications integrating with ERP Systems.
• Managed seamless integration of PeopleSoft ERP to external third party applications (Open Text document management, Sabrix) and internal legacy applications such as, Payroll, Time Entry and other feeder systems.
• Managed integration of PeopleSoft Financials with PeopleSoft HCM/Payroll.
• Evaluated and implement best practices for software design, development including architecture for Enterprise IT Projects.

Manager, Enterprise Systems/Project Manager

Confidential

Responsibilities:

• Executive leader for major enterprise IT projects which includes Enterprise Resource Planning (PeopleSoft Financials Transition & Upgrade), Customer Relationship Management, PeopleSoft Integration with third party software applications, Data Warehouse, Reporting Dashboard and Web Applications with a project budget of over US$ 3 million, interacting with cross-functional teams addressing enterprise-wide business problems with integrated solutions that include commercial off-the-shelf applications, databases and business intelligence tools, data and automation, which led to increased customer satisfaction and completing projects on-schedule and under budget.
• Provided leadership, coordination. strategic and operational direction for Enterprise PeopleSoft initiatives (HCM, Financials)
• Managed team of 35+ IT Technical Staff, Consultants / Contractors (remote / virtual, on-shore, on-site & off-shore) ensuring successful completion of project deliverables appropriately addressing identified functional business requirements.
• Led work sessions, Conference Room Pilots (CRP’s) and deliverable presentations to executive management.
• Evaluated and defined strategy for implementing new software solutions for automating IT applications including PeopleSoft HCM, Financials and SalesForce CRM.
• Established and institutionalized product architecture strategy, SDLC process and practices across IT application development resulting in software release time reduction of over 50%.
• Managed development for ERP integration project (PeopleSoft to Salesforce CRM) and successfully delivered the project on-time by enhancing user experience across the organization and lowering the final project cost by 25%.
• Significantly restructured and coordinated PeopleSoft upgrade project to reduce project cost by 50% and operational within the stipulated time by using PMI and Agile project management methodologies.
• Increased staff retention by reducing IT analyst attrition from 50%/year to 0%/year through optimized mentoring, training, career planning, and employee development
• Established strategic product and service vendor relationships and restructured contracts to achieve operational cost reductions of over 25%.
• Established goals for the departmental staff in align with overall organizational goals and objectives to increase operational efficiency by 25% and reduce development time for application software development.
• Effectively managed departmental staff by mentoring and creating career paths to enhance staff retention and reduce recruitment costs.
• Developed metrics and scorecards for management reporting and also to manage team members.
• Provided leadership by acting as a change agent by managing department transformative business strategy through effective decision making and by delivering scalable software solutions for addressing enterprise operational issues.
• Managed budgets (US $ 3 million - capital and operational) for delivering projects within the defined parameters (budget & timelines) using effective negotiation with vendors resulting in potential organizational savings (cost & time).
• Served as Advisor & SME for developing, deploying, upgrading enterprise IT software applications and making suitable recommendations to Senior Executives.
• Served on expert committee for Business Process Re-engineering and to design, analyze, develop and finalize contracts, service agreements, RFI and RFP documents.

Director / Technical Manager

Confidential

Responsibilities:

• Provided project leadership for implementation of a global integrated PeopleSoft ERP System (Student Administration / Campus Solutions, HR, Financials & Payroll) for managing global operations (90,000 + students, 10,000 + Faculty and Staff spread across 150 + locations).
• Managed application development for a large custom Oracle based Identity Management System, integrating with Global PeopleSoft ERP system (HCM, Payroll, Financials & Campus Solutions) in 90 days on-schedule and on-budget for managing over 100,000 students at 40% of the cost.
• Served as a key member on IT committees (internal and external), task forces, governance councils and organizations relevant to Confidential initiatives and translating them to appropriate IT projects as needed.
• Managed overall direction, strategy, and management for the application development and support group, its processes and portfolio including changes to policies, organization structure, strategy, acquisition and consolidation.
• Managed and developed technology strategy for software deployment for cloud computing, mobile technology and organizational structures for the department.
• Managed implementation of mobile scanning solutions for Finance Supply Chain Management Applications and integration with PeopleSoft applications.
• Provided leadership for attaining CMMi level 3 methodologies for PeopleSoft application development for a consistent and repeatable, professional approach to project management.
• Streamlined and instituted best software application support triage practices bringing a level of discipline for providing Global IT systems operational support on 7/24 basis resulting in reduced system outages and enhanced user experience.
• Instrumental for designing system development life-cycle methodologies and software standards for ERP application development, application security, computing support and maintenance resulting in reducing turn-around time for software application development and increased efficiency of IT operations.
• Technical Advisory role for implementing and deployment of reporting solutions using Data Warehouse, Analytics and Reporting Applications integrating with Enterprise PeopleSoft Applications to meet regulatory compliance and audit requirements.
• Led teams (30+) for streamlining software application release and change Management for global PeopleSoft ERP System (HR, Payroll, Campus Solutions and Financials).
• Mentored and managed diverse staff (30+) including in-house staff, vendors, remote / virtual staff, out-sourced vendors/staff and external third-party consultants by creating staff development plans resulting in increased staff retention and reduced recruitment costs.
• Instituted process and procedures for sourcing IT vendors, contractors and consultants resulting in potential savings in project and operational costs (25 - 30%).

ERP Consultant

Confidential

Responsibilities:

• Provided technical leadership for IT / ERP projects including design, development and deployment.
• Served as Application Security Administrator for HR, Benefits, Payroll and Financial implementations.
• Lead consultant for PeopleSoft Upgrades/Patches including coordination of testing and migrations of Tax Updates.
• Lead for PeopleSoft integration & interfaces for external vendors.
• Led technical & functional teams, coordinated with a cross-disciplinary group to analyze, streamline, and establish post-production support procedures.

General Manager

Confidential

Responsibilities:

• Provided leadership for operations spanning across15 countries.
• Executive leadership for IT projects for automating HCM, Payroll, Supply Chain and manufacturing operations.
• Served on the executive committee for implementing IS9000 process and procedures.
• Plan and implement mobile scanning solutions for ERP Manufacturing Applications.