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SUMMARY:

Enterprising, results - oriented and accomplished Professional with an extensive background in providing strategic/vision development, leadership and financial oversight within both corporate and nonprofit settings.
Skilled at initiating strategic process improvements that promote business growth opportunities and profitable operations.
Strong leadership skills, able to coach and mentor employees and community members toward achieving excellence.
Recognized for ability to establish and maintain effective relationships with staff, community members, clients and key decision makers.
Demonstrated success in both direct and indirect management as proven through past accomplishments.
Articulate communicator, able to uphold the integrity of the establishment by maintaining professionalism through client,business and community interactions.
Broad organizational perspective and results-driven approach to activities, programs and projects.

CORE COMPETENCIES:

Leadership Skills
Direct & Indirect Management
New Confidential
Client-Focused Solutions/Partnering
Revenue Projection
Sales/Sales Strategy
Team Motivation/Guidance
Revenue Growth Generation
Business Growth Opportunities
Financial Operations
Process Improvement
Marketing Strategies
Executive Communications
Community Involvement
Event Coordination

PROFESSIONAL EXPERIENCE:

Owner

Confidential

Responsibilities:

Managed Confidential activities, establishing 1200+ new customers in one year.
Skilled in program development; designed and implemented successful program allowing individuals to work remotely while still achieving organizational initiatives.
Developed and implemented corporate/office policies, procedures and service standards.
Able to develop successful business plans and initiatives that focus on bottom-line results.
Identify staffing requirements; perform general HR responsibilities, including recruiting, hiring and training new hires.
Adept at directing and/or coordinating supporting services departments of a business, agency or organization.
Skilled in client acquisition; able to seek out new clients and develop strong network for prospesctive clients.
Mentored aspiring entrepreneurs interested in operating income tax preparation business; provided guidance for others who want to building a business for sale.
Strong finance skills, including P&L, tax preparation, risk management, research and analysis, financial needs analysis, financial resources and mortgage/loan terms.
Leverage strong leadership, management, guidance, coaching, motivational and support skills.
Skilled at planning and directing operations and activities.
Developed and facilitated effective training programs for employees, clients and community members.
Adept at conducting performance evaluations to ensure compliance with company policies/procedures as well as high standard of performance and production.
Strong strategic sales and marketing skills; able to educate prospective/existing clients on product benefits and features to maintain high standard of customer service and satisfaction.
Skilled at developing and implementing effective marketing campaigns that promote profitable operations, business growth and revenue generation.
Adept at achieving client and community buy-in by highlighting benefits and conveying knowledge.
Leverage strong relationship management skills; able to establish solid relationships with clients, colleagues, community members and key decision makers.

Owner

Confidential

Responsibilities:

Currently the Business Administrator for a project in Philadelphia, PA; serve as a fundraising consultant, organizing events, raising funds and establishing community awareness.
Organized voter registration and a Thanksgiving dinner and hosted the cabinet minister, secretary of education, to promote improvement in Confidential 's school system.
Founded Confidential, a non-profit organization geared toward community development.
Established an after school program to assist families that cannot afford after school care for their kids, as well as provide academic assistance for children.

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